- Position Title
- COMPUTER ASSISTANT
- Agency
- Defense Health Agency
- Announcement Number
- SIL-10005717-17-CR-603403-D Opens in new window
- Open Period
- Wednesday, March 1, 2017 to Tuesday, March 7, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you currently receiving an annuity for service as a federal civil servant?
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.
Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.
Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Defense?
If yes, confirm:
Failure to provide this documentation will result in a rating of ineligible.
For more information, review the USAJOBS Resource Center.
If yes, confirm:
- you are located in the same local commuting area of the vacancy AND
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
Failure to provide this documentation will result in a rating of ineligible.
For more information, review the USAJOBS Resource Center.
4.
Are you the spouse of a member of a relocating Armed Forces member?
If yes, confirm that you are indicated on the PCS orders; and you
If yes, confirm that you are indicated on the PCS orders; and you
- have been married to the military member on or prior to the date of the your spouse’s PCS orders AND
- are relocating with your spouse to the new duty location AND
- the position for which you are applying is within the commuting area of your military sponsor's new permanent duty station.
MSP applies if you are ranked among the "best qualified" for this vacancy, and the list established from this announcement is used to fill the vacancy.
MSP does not apply, however, when preference would violate statutes or regulations on veteran's preference or nepotism.
If eligible, you must provide acceptable documentation of your appointment eligibility which includes the following: A copy of PCS orders authorizing the spouse to accompany the service member to a new duty location, and proof of marriage to the service member.
NOTE: You will not receive Military Spouse Preference for this announcement if you fail to provide any of the documents mentioned above.
5.
I am an active duty service member with a statement of service showing that I expect to be honorably discharged or released no later than 120 days after submitting my application. I understand that I will be ineligible for consideration if my statement of service is not submitted with my application or it shows an expected discharge or release date greater than 120 days after being submitted with my application.
Conditions of Employment
1.
I am willing and able to obtain and maintain a Secret security clearance.
2.
I am willing and able to work a Shift Work schedule. A Shift Work schedule describes work performed with varying and/or rotating shifts.
3.
I am willing and able to lift and/or carry loads/items up to 50 pounds in weight.
4.
I am willing and able to work an uncommon tour of duty (may include weekend, nights, overtime, or holidays).
5.
I am willing and able to travel away from my duty location.
Assessment 1
1.
Please select one response that best describes how you meet the minimum qualifications for a GS-0335-07, Computer Assistant.
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume and other relevant documents you submit. Your score may be lowered, or you may be found ineligible if your supporting documentation does not support your claims.
Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Plan, coordinate, and schedule all video teleconferencing system (VTC) support and equipment (e.g., DVD, BLUERAY, computers, network access, liquid-crystal display [LDC] and plasma displays, projectors, audio equipment, Interior Voice Communication System for simulcasting) to support operations.
3.
Monitor and maintain the efficiency of video teleconferencing (VTC) systems with the ability to setup, diagnose, and effect onsite repair of systems components.
4.
Set up audio and video equipment (e.g., webcam, television, video camera, computer monitor, microphones, loudspeakers) for a teleconference or training session.
5.
Set up and test video teleconferencing system (VTC) equipment to accommodate special user needs.
6.
Maintain contact with customers to obtain feedback, evaluate quality of service, and suggest process changes to management.
7.
Receive customer calls for information on support services.
8.
Plan and deliver customer support services in response to customer requirements.
9.
Confirm resource availability to support a training program or educational outreach efforts.
10.
Process requests for use of video teleconferencing (VTC) facilities for point-to-point and multi-point conferences.
11.
Issue supply items, materials, and equipment including audio visual, information technology, and personal computer items.
12.
Organize and prepare information and statistical data into factual reports.
13.
Recommend solutions to improve production efficiency.
14.
Report trends in program operations (e.g., performance, production, quality, resource allocation).
Select “Yes” or “No” to the following question(s).
15.
Do you certify that all of your responses to this questionnaire are true and accurate; and do you accept that if your supporting documentation does not support one or more of your responses to the questionnaire that your application may be rated lower or you may be removed from further consideration?