- Position Title
- IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION)
- Agency
- Citizenship and Immigration Services
- Announcement Number
- CIS-PJN-10009278-ATL Opens in new window
- Open Period
- Monday, May 15, 2017 to Friday, May 19, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
- Are located in the same local commuting area of the vacancy.
- Your grade is equivalent to or below the grade level of the vacancy.
- Your last performance rating of record is at least fully successful or the equivalent.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
- You are located in the same local commuting area of the vacancy.
- Your grade is equivalent to or below the grade level of the vacancy.
- Your last performance rating of record is at least fully successful or the equivalent.
4.
Are you applying as a United States Citizen? (if you wish to be considered through another eligibility select one or more of the other options listed otherwise please select this option to be considered)
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Assessment 1
Failure to select a response to any of the following questions will default in a negative response which will disqualify you for this position. Your responses to the on-line questionnaire must be supported by your resume.
1.
There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements?
The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.
2.
Which of the following statements best describes your experience?
3.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
4.
Which of the following statements best describes your experience?
5.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
6.
Which of the following statements best describes your experience?
7.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
8.
Are you able to type at least 40 words per minute based on a 5 minute sample with 3 or fewer errors?
9.
Do you possess knowledge of general office automation software, practices, and procedures?
10.
Are you able to lift moderately heavy items such as file tubs and record boxes or bins weighing up to 25 lbs?
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
11.
Use computer software (e.g., Word, Excel, etc.) to create automated forms or other administrative reporting methods for use by managers, supervisors, and other staff.
12.
Utilizes available resources, such as subject matter experts or first-hand knowledge, when providing guidance on the application process.
13.
Develops or maintains a tracking system (for example, databases, logs, file locations or control records).
14.
Utilizes database programs or software to sort, query, or extract information while performing research to obtain pertinent information on cases, policies, procedures and trends.
15.
Communicates effectively through face-to-face, written, or telephonic interactions with internal and external customers.
16.
Identifies and understands customer’s needs to provide quality products and/or services.
17.
Provides professional and tactful customer service when difficult, tense, or emergency situations may arise.
18.
Adapts to changes in work assignments.
19.
Operates in a stressful job environment (such as environments with time-sensitive projects, short deadlines, competing priorities, uncooperative or confrontational people) in an effort to successfully carry out the mission of the agency.
20.
Manages own workload without direction from Superiors.
21.
Sets and adjusts short and long-term priorities to ensure workload is completed in a timely manner.
22.
Handles multiple critical tasks simultaneously, meeting deadlines, and following up on open and unresolved issues.
23.
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.
It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position.
Please take this opportunity to review your documentation and ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.
Failure to agree to this statement will disqualify you from further consideration for the position.
It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position.
Please take this opportunity to review your documentation and ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.
Failure to agree to this statement will disqualify you from further consideration for the position.