Bureau of Naval Personnel Logo
Position Title
TRANSPORTATION ASSISTANT (PASSENGER)
Agency
Bureau of Naval Personnel
Announcement Number
DE-10033935-17-LAC Opens in new window
Open Period
Tuesday, August 15, 2017 to Monday, August 21, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you an active duty service member with a statement of service showing that you expect to be honorably discharged or released no later than 120 days after submitting your application? Please note: you will be ineligible for consideration if your statement of service is not submitted with your application or it shows an expected discharge or release date greater than 120 days from the date of the submission of the certification.

You are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).  Veterans should upload their DD-214 once they receive it upon separation.  

Failure to provide supporting documentation will result in a rating of ineligible. For more information, review USAJOBS Veterans resources.
(limit characters)
3. Are you currently receiving an annuity for service as a federal civil servant?

The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.

Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
(limit characters)
4. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Defense?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy AND
  • your grade is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
If eligible, you will be required to submit supporting documentation to validate your claim of ICTAP eligibility including a copy of your agency notice, a copy of your most recent performance appraisal, AND a copy of your most recent SF-50 or notification of personnel action that includes position, grade level, and duty location.

Failure to provide this documentation will result in a rating of ineligible. 
 
For more information, review the USAJOBS Resource Center.
(limit characters)
5. Are you the spouse of a member of a relocating Armed Forces member? 
 
If yes, confirm that you are indicated on the PCS orders; and you
  • have been married to the military member on or prior to the date of the your spouse’s PCS orders AND
  • are relocating with your spouse to the new duty location AND
  • the position for which you are applying is within the commuting area of your military sponsor's new permanent duty station.

MSP applies if you are ranked among the "best qualified" for this vacancy, and the list established from this announcement is used to fill the vacancy.

MSP does not apply, however, when preference would violate statutes or regulations on veteran's preference or nepotism.

If eligible, you must provide acceptable documentation of your appointment eligibility which includes the following: A copy of PCS orders authorizing the spouse to accompany the service member to a new duty location, and proof of marriage to the service member.

NOTE: You will not receive Military Spouse Preference for this announcement if you fail to provide any of the documents mentioned above.

(limit characters)
Preferences
1. Would you accept a temporary appointment? (limit characters)
Assessment 1
1. Please select one response that best describes how you meet the minimum qualifications for a GS-2102-06, TRANSPORTATION ASSISTANT (PASSENGER).
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Process documents for passports, visas, theater, or country clearances in accordance with travel regulations. (limit characters)
3. Review travel requests to ensure entitlements are in accordance with federal and organization regulations and guidelines. (limit characters)
4. Advise travelers on entitlements and responsibilities. (limit characters)
5. Prepare travel orders in the correct and accurate format. (limit characters)
6. Reconcile and certify bills related to transportation actions. (limit characters)
7. Compile information to determine capability and reliability of transportation sources that comply with customer requirements and expectations. (limit characters)
8. Review customer travel orders to ensure completeness of documents (e.g., departure and destination information, rental car authorities, name of traveler, accounting data). (limit characters)
9. Compile reports requested by customers. (limit characters)
10. Identify customer passport requirements or security clearances to process travel documents. (limit characters)
11. Respond to customer issues involving travel schedules, costs, and entitlements. (limit characters)
12. Identify discrepancies in reconciling billing statements to resolve carrier issues. (limit characters)
13. Investigate conflicts on travel orders (e.g., passenger entitlements) for resolution. (limit characters)
14. Resolve customer concerns (e.g., late shipment, shortages, overages, quality of services provided, availability of equipment) to meet client needs. (limit characters)
15. Resolve technical problems concerning routing, evaluation of rates, and establishment of priorities. (limit characters)
16. Resolve travel problems or claims for travelers. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
17. Do you certify that all of your responses to this questionnaire are true and accurate; and do you accept that if your supporting documentation does not support one or more of your responses to the questionnaire that your application may be rated lower or you may be removed from further consideration? (limit characters)