- Position Title
- Management Support Specialist
- Agency
- National Park Service
- Announcement Number
- NE-1611-MASI-17-10034133-DE Opens in new window
- Open Period
- Monday, August 21, 2017 to Friday, August 25, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
Assessment 1
1.
As described below, please select the response statement that best represents your highest level of experience to qualify for the Management Assistant at the GS-0301-09 level. Read all the responses before making your selection. If you do not meet the requirements of this question or leave this question blank, you will be rated ineligible. You may select only one response statement, which MUST be supported in your resume.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Use networking and teamwork to facilitate decision-making.
3.
Use discretion and maintain confidentiality in matters related to sensitive or controversial issues.
4.
Facilitate communications and activities between park program functions.
5.
Effectively communicate to outside agencies or the general public in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetables, or work assignments.
6.
Manage a project from conception to completion.
7.
Experience in dealing with functions that could have positive or negative repercussions if imprudently handled and which impose a need for sensitivity.
8.
Determines resource requirements (for example, staffing, funding, equipment) based on program or project objectives or operational needs.
9.
Manages, leads, or administers programs, projects, operations, or activities.
10.
Conduct personal inquiries or searches to obtain information from a number of different offices and personnel.
11.
Interpret and apply regulations dealing with records maintenance, storage, retrieval, retirement and destruction.
12.
Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines.
13.
Analyze proposed and existing processes and methods, identify problems or issues, devise option s, and recommend solutions.
14.
Monitor office budgets and/or allocated funds.
15.
Planning, organizing, and coordinating travel arrangements.
16.
Planning, organizing, and coordinating meetings and conferences.
17.
Establishing and maintaining office files.
18.
Organizing the flow of administrative work processes in the office.
19.
Recording/approval of time and attendance records.
20.
Use of automated accounting/finance systems.
21.
Prepare minutes and record issue decisions.
22.
Edit documents for grammar, spelling, punctuation, and sentence structure.
23.
Prepare (type), review, and edit office correspondence in accordance with correspondence manuals and etiquette, with minimal to no review for clarity, coherence, style, format, and other standard correspondence requirements.
24.
Coordinate confirmation or completion of training courses with employees and supervisors.
25.
Answer office telephone and provide information to callers or refer the caller to the appropriate office or individual staff member.
26.
Assist in the preparation of policy recommendations, procedures or analyses, providing data and background information to senior officials and managers as requested.
27.
Advise management on handling problems and incidents related to the organization's programs.
28.
Apply conflict resolution strategies to promote consensus on controversial topics.
29.
Work proactively with stakeholders and media on controversial issues.
30.
Plan, organize and implement intensive public information efforts on sensitive or highly controversial programs.
31.
Interact with others that have conflicting viewpoints in various work situations to achieve results.
32.
Display diplomacy and tact in handling sensitive issues.
33.
Notifies individuals or offices orally of decisions, problems, or further actions needed.
34.
Develop comprehensive materials for reports, briefings, and meetings for management officials.
35.
Communicate program strategies, goals, objectives and priorities to personnel within an organization .
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you:
1) Understand this warning,
2) Have reviewed your responses to this questionnaire for accuracy, and
3) Verify that your responses accurately describe your current level of experience and capability.
36.
Failure to agree to this statement will disqualify you from further consideration for the position.