Customs and Border Protection Logo
Position Title
Law Enforcement Communications Assistant
Agency
Customs and Border Protection
Announcement Number
USBP-SMP-10050763-MCM Opens in new window
Open Period
Friday, September 22, 2017 to Monday, October 2, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
  • are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans Resources.

To verify your eligibility, you must submit:
  • Copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member Copy 4 indicating character of service) or other proof of your service which includes character of service; AND
  • Veterans Affairs (VA) Disability award letter dated 1991 or later.
(limit characters)
3. (1) Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)? If yes, confirm that you are indicated on the PCS orders; and that you:
  • have been married to the military member on or prior to the date of your spouse's PCS orders;
  • are relocating with your spouse to the new duty location; AND,
  • have not previously been appointed using this authority under these orders.

-OR-

(2) Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?

-OR-

(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?

To verify your eligibility for option 1 identified above, you must submit a copy of the PCS orders indicating you are authorized to relocate on those orders.

To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc.)

For more information, review USAJOBS Veterans Resources.
(limit characters)
4. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • you occupy a position in the same local commuting area of the vacancy; AND
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
(limit characters)
5. Are you a current or former Federal civilian employee that meets one of the following criteria:
  • Is currently employed with the Federal government in a permanent competitive service position; OR
  • Was previously employed (not currently) with the Federal government with career status in a competitive service appointment; OR
  • Was previously employed (not currently) with the Federal government with career-conditional status in a competitive service appointment, and are within 3 years of the date of separation or are Veterans’ Preference eligible?
 
To verify your eligibility as a current or former Federal employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting:
  • Tenure: Career or career-conditional (1 or 2)
  • Position Occupied: Competitive service (1)
(limit characters)
6. Are you a current or former federal employee displaced from a position in a federal agency? If yes, confirm:
  • you occupy (or have been separated from) a position located in the same local commuting area of the vacancy;
  • your current (or former) grade is equivalent to or below the grade level of the vacancy, AND;
  • your last performance rating of record is at least fully successful or the equivalent
To verify your eligibility, you must submit supporting documentation to validate your claim of ICTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
(limit characters)
7. Are you a current or former (involuntarily separated without cause) federal employee eligible for a status appointment under an Interchange Agreement with the Office of Personnel Management?
  • Tennessee Valley Authority
  • Nuclear Regulatory Commission
  • Veterans Health Administration of the Department of Veterans Affairs
  • Nonappropriated Fund (NAF) employees of the Department of Defense
  • Federal Aviation Administration
  • Department of Homeland Security, Transportation Security Administration
  • Corporation for National and Community Service
For more information, review Interchange Agreements with Other Merit Systems.

To verify your eligibility, you must submit a copy of your current or involuntary separation Notification of Personnel Action, Standard Form 50 reflecting your status.
(limit characters)
8. Are you eligible for non-competitive consideration under Miscellaneous Authorities? 
  • Postal Career Service Employees
  • Postal Rate Commission Employees
  • Government Accountability Office (GAO) Employees
  • Administrative Office of the U.S. Courts Employees
  • Peace Corps Volunteer or Vista Member: Were you a Peace Corps Volunteer or Vista Member who has completed your service within the past twelve months, or are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position? or  are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years? -To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
  • Certain Former Overseas Employee: Were you employed overseas as an Appropriated Fund employee AND did you:complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND receive a fully successful or better (or equivalent) performance rating; AND return to the United States to resume residence less than 3 years ago?-To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal. For more information, review USAJOBS Former Overseas Employees resources.
  • Certain Present and Former Foreign Service Officers: Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veterans' preference do not need to meet this 3-year requirement)? OR Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service? -To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veterans' preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
  • Other Miscellaneous Authorities
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
To verify your eligibility, you must submit:
  • The specific authority for which you are claiming; AND
  • Documentation supporting your eligibility for your claim, such as a copy of your Notification of Personnel Action, Standard Form 50 reflecting your status. AND 
  • Any specific documentation noted above in the hiring authority
(limit characters)
9. Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?

For more information, review USAJOBS Individuals with Disabilities Resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your eligibility for a Schedule A appointment.
(limit characters)
10. Do you hold or have you previously held a permanent position in the competitive service with a Full Performance Level (FPL) equivalent to or higher than the FPL of the position being announced?
 
Applicants who currently hold or have previously held a position with the same FPL have already competed for a position with the same FPL as the position being announced and may be referred for selection without competition under our agency merit promotion procedures. The position held must be a permanent position; details and temporary promotions do not count.
 
To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form that reflects:
  • career or career-conditional (Tenure field is 1 or 2); AND
  • status in the competitive service (Position Occupied field is 1); AND
  • Full Performance Level equivalent to or higher than the grade level being announced.
(limit characters)
11. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
(limit characters)
12. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years);
  • are a disabled veteran;
  • received a campaign badge for serving during a war or in a campaign or expedition; OR
  • received an Armed Forces Service Medal or Global War on Terrorism Service Medal?

For more information, review USAJOBS Veterans Resources.

To verify eligibility, you must submit:
  • Copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member Copy 4 indicating character of service) or other proof of your service which includes character of service; AND
  • If claiming disability preference, you must also provide a Veterans Affairs (VA) disability award letter dated 1991 or later.
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A. (limit characters)
3. If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA. (limit characters)
4. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
(limit characters)
5. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.
(limit characters)
6. There is a residency requirement for all applicants not currently employed by CBP. During the three years prior to applying for this position, you must have: physically resided in the United States or its protectorates or territories (excluding short trips abroad, such as vacations); worked for the U.S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, the church records for the applicant's overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. Applicants must provide this information when filing their application for employment.

Do you meet the residency requirement?
(limit characters)
7. I have read and understand the following statement: A resume describing my job-related qualifications is required and will be used for the purpose of reviewing my qualifications and determining what training, if any, would be required when placed. My resume must be in English and must include my job titles and a detailed description of my duties and the dates I performed them (MM/YY). My resume should also contain my full name, address, phone number, email address, and my work schedule and salary. If I do not provide a resume that includes the required information, I may lose further consideration under this announcement. (limit characters)
8. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed 52 weeks in a position at or above the GS-5 grade level? (limit characters)
Assessment 1
The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1. GS-5: Which of the following statements best describes your experience and/or education?
(limit characters)
2. GS-6: Which of the following statements best describes your experience?
(limit characters)
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
3. Indicate the extent of your experience facilitating officer safety through constant communication and initiation of action in emergency situations.
(limit characters)
4. Indicate the extent of your experience serving as the life line for agents or pilots ensuring their safety when contact has not been evident over time.
(limit characters)
5. Indicate the extent of your experience searching various computerized indexes (e.g., TEC I & II, NCIC, NLETS) and law enforcement/criminal justice information systems utilized by states to locate and transmit information and corresponding facts (e.g., social security number, driver's license, criminal record) to agents/officers based on requests.
(limit characters)
6. Indicate the extent of your experience monitoring vehicle pursuits for procedures and submitting evaluations to the staff officer.
(limit characters)
7. Indicate the extent of your experience detecting attempts of illegal aliens to infiltrate the border at strategic points along the border and to determine the directions and number of persons detected, and whether they are armed or carrying suspicious cargo.
(limit characters)
8. Indicate the extent of your experience maintaining security of radio logs and tapes being processed for court proceedings.
(limit characters)
9. Indicate the extent of your experience providing training and orientation to newly appointed communications employees.
(limit characters)
10. Indicate the extent of your experience ensuring that emergency, critical, and routine situations are prioritized and handled in a timely and efficient manner.
(limit characters)
11. Indicate the extent of your experience determining which guidelines and precedents are applicable for specific situations.
(limit characters)
12. Indicate the extent of your experience retrieving and compiling search findings to assist agents in determining admissibility into the country.
(limit characters)
13. Indicate the extent of your ability to communicate effectively in writing.
(limit characters)
14. Indicate the extent of your ability to communicate effectively orally.
(limit characters)
15. Have you had experience providing investigative assistance support to agents under extremely stressful conditions in difficult law enforcement situations?
(limit characters)
16. Indicate the extent of your ability to operate computers, radio-based communications equipment, sensor indications, and phone systems.
(limit characters)