Veterans Benefits Administration Logo
Position Title
Veterans Service Representative
Agency
Veterans Benefits Administration
Announcement Number
341-18-1-KF-10057895-OCA-BU Opens in new window
Open Period
Monday, October 2, 2017 to Friday, January 5, 2018
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions and you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
  • retired from active military service with a service-connected disability rating of 30% or more
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
3. Are you eligible as an Administrative Office of the U.S. Courts employee?  This means you have completed at least 1 year of continuous service under non-temporary appointment.
NOTE: Employees appointed to high level positions under 28 U.S.C. 603 or a position of confidential or policy-making nature is not eligible under this authority.
(limit characters)
4. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
5. Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)?  Eligibility is good for up to two years from the date of the PCS orders. If yes, confirm that you are indicated on the PCS orders; and you
  • have been married to the military member on or prior to the date of your spouse's PCS orders
  • are relocating with your spouse to the new duty location AND
  • have not previously been appointed using this authority under these orders.
-OR-

Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?

-OR-

Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?

For more information, review USAJOBS Veterans resources..
(limit characters)
6. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade at the time of displacement is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, a copy of your latest Notification of Personnel Action, Standard Form 50, and your current performance appraisal that shows a rating of at least fully successful (Level III) or equivalent.

For more information, review the USAJOBS Resource Center.
(limit characters)
7. Were you employed overseas as an Appropriated Fund employee AND did you
  • complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an oversea area
  • receive a fully successful or better (or equivalent) performance rating AND
  • return to the United States to resume residence less than 3 years ago?
(limit characters)
8. Are you an employee of the department/service line indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
9. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement). This does not include temporary, term or intermittent.
(limit characters)
10. Have you completed three years of substantially continuous service immediately before separation from an unlimited, career-type Foreign Service appointment that meets a requirement for career tenure?

-OR-

Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
(limit characters)
11. Are you eligible as a General Accounting Office employee?  This means you have completed 1 year of continuous service on a non-temporary appointment that began on or after 1 Oct 80. (limit characters)
12. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade at the time of displacement equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, a copy of your latest Notification of Personnel Action, Standard Form 50, and and your current performance appraisal that shows a rating of at least fully successful (Level III) or equivalent.

For more information, review the USAJOBS Resource Center.
(limit characters)
13. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

If yes, submit a copy of your description of service or other proof of non-competitive eligibility.

If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
14. Are you a National Cemetery Administration (NCA) employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
15. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position or Miscellaneous Authorities Not Regulated by U.S. Office of Personnel Management?

 For more information, go to https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments.
(limit characters)
16. Are you eligible as a Panama Canal Commission employee?  This means you have at least 1 year of continuous employment under non-temporary appointment in the Panama Canal Commission located in the United States. (limit characters)
17. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.

For more information, review USAJOBS Individuals with Disabilities resources.
(limit characters)
18. Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
19. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?

If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
20. Are you a Department of Veterans Affairs Central Office (VACO) employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and at least one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
21. Are you a Veterans Benefits Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and at least one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
22. Are you a veteran whose latest discharge was under honorable conditions and you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
  • are entitled to veterans' preference
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
*Note current Federal employees must also meet Time-in-Grade requirements.

For more information, review USAJOBS Veterans resources.
(limit characters)
23. Are you a veteran who separated from active duty under honorable conditions and you:
  • recently separated (within the past 3 years)
  • are a disabled veteran
  • served on active duty during a war, campaign or expedition OR
  • received an Armed Forces Service Medal
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
24. Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and at least one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
25. Are you currently employed by the Department of Veterans Affairs within the VISN the position is located?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. with an interchange agreement and one year of service in that position). This does not include temporary, term or intermittent.
(limit characters)
Assessment 1
This vacancy is open ONLY to status candidates in the local, Salt Lake City, UT commuting area. Examples of status candidates are: current career or career-conditional federal employees, CTAP/ICTAP eligibles, reinstatement eligibles, 30% or more disabled veterans, eligibles under the Veterans Recruitment Appointment (VRA), or individuals with disabilities. Veterans who are eligible under the Veterans Employment Opportunity Act (VEOA) may also apply and need not live in the local commuting area to be considered. You must submit documentation to verify your eligibility! (limit characters)
1. Please select the ONE response below that most accurately describes you:
(limit characters)
TIME IN GRADE RESTRICTIONS - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, VRA, or 30% or more disabled veterans). (limit characters)
2. GS-07: At this grade, applicants must have one year time-in-grade at the GS-05 level. Please select the response below that most accurately describes you:
(limit characters)
MINIMUM QUALIFICATIONS - In addition to time-in-grade (if applicable), you must also meet minimum qualifications. This section includes questions about the minimum qualifications for this vacancy. (limit characters)
3. GS-07: From the descriptions below, please select the response that best reflects your level of experience and/or education for the GS-0996-07 Veterans Service Representative position.

One (1) year of Specialized Experience equivalent to at least the next lower grade level (GS-05). Specialized Experience is defined as demonstrated experience interpreting, regulations and applying laws required to explain, evaluate and recommend determinations of eligibility to claimant requests for services and benefits. Examples of specialized experience include:
  • The ability to request relevant medical or administrative evidence to make eligibility determinations.
  • Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development, and
  • Experience in explaining program benefit entitlements and requirements.
(limit characters)
Your rating is subject to verification based on the r?sum?, narratives and other relevant documents you submit, and through verification of references as appropriate. Deliberate attempts to falsify information are grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from federal employment. (limit characters)
4. Please choose A to certify that your answers are accurate and complete.
(limit characters)