- Position Title
- Supervisory Public Affairs Specialist
- Agency
- U.S. Army Medical Command
- Announcement Number
- WTEW173841646290 Opens in new window
- Open Period
- Wednesday, October 25, 2017 to Friday, November 3, 2017
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
30 Percent or More Disabled Veterans
Are you a veteran who separated from active duty under honorable conditions and you:
• retired from active military service with a service-connected disability rating of 30% or more OR
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more
Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, as follows:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of discharge; member 4 copy of the DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); AND
• A copy of a letter from the Department of Veterans Affairs, dated 1991 or later, certifying an OVERALL Service Connected Disability of 30% or more; OR
• DD Form 214, which reflects the character of service of "Retirement-Disability"; OR
• Certification document* which reflects your OVERALL service connected disability of 30% or more.
• The Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference is optional at the time of application.
*The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted for consideration in the hiring process AND has a compensable service-connected disability. The certification MUST show the characterization of your discharge (Honorable, General, etc.) and OVERALL compensable service-connected disability percentage. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
Useful Links
You may request copies of your military personnel records online.
You can obtain a copy of your DD-214 from the National Archives.
Standard Form (SF) 15, Application for 10-Point Veteran Preference
U.S. Office of Personnel Management's Veterans Employment
U.S. Department of Labor's Veterans' Preference Advisor
For more information, review USAJOBS Veterans resources.
Are you a veteran who separated from active duty under honorable conditions and you:
• retired from active military service with a service-connected disability rating of 30% or more OR
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more
Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, as follows:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of discharge; member 4 copy of the DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); AND
• A copy of a letter from the Department of Veterans Affairs, dated 1991 or later, certifying an OVERALL Service Connected Disability of 30% or more; OR
• DD Form 214, which reflects the character of service of "Retirement-Disability"; OR
• Certification document* which reflects your OVERALL service connected disability of 30% or more.
• The Standard Form-15 (SF-15), an Application for 10-Point Veterans' Preference is optional at the time of application.
*The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted for consideration in the hiring process AND has a compensable service-connected disability. The certification MUST show the characterization of your discharge (Honorable, General, etc.) and OVERALL compensable service-connected disability percentage. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
Useful Links
You may request copies of your military personnel records online.
You can obtain a copy of your DD-214 from the National Archives.
Standard Form (SF) 15, Application for 10-Point Veteran Preference
U.S. Office of Personnel Management's Veterans Employment
U.S. Department of Labor's Veterans' Preference Advisor
For more information, review USAJOBS Veterans resources.
3.
Current Department of Army Civilian Employees
Department of the Army regulations include several employment categories in the definition of "current Army civilian employee". Do you meet one of the categories below?
• CIVILIAN EMPLOYEES SERVING ON A PERMANENT APPOINTMENT. You must submit a copy of your most recent SF-50, Notification of Personnel Action. Block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1." Army employees can access their SF-50 at: My Biz.
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE VETERANS RECRUITMENT APPOINTMENT (VRA). (JOBS AT THE GS-11 LEVEL OR BELOW ONLY). If you are eligible in this category, you are required to submit an SF-50 showing current Army Excepted Service VRA appointment (block 24 must be a "1" or "2" AND block 34 must be a"2.").
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE DEFENSE CIVILIAN INTELLIGENCE PERSONNEL SYSTEM (DCIPS). This category ONLY includes those who have personal career or career-conditional status earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s: (1) an SF-50 showing current Army DCIPS employment, and (2) an SF-50 showing career/ career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
• CIVILIAN ARMY EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE DEFENSE CIVILIAN INTELLIGENCE PERSONNEL SYSTEM (DCIPS) APPLYING TO A DCIPS POSITION. This category applies to those who are current DCIPS employees with the Department of Army that are eligible for reappointment as a result of personal competitive status earned with prior employment; or those who are currently serving on an Army DCIPS appointment without time limitation. If you are eligible for this category, you are required to submit a copy of your most recent SF-50 (block 24 must be a "1" or "2" AND block 34 must be a "2") and an SF-50 which reflects your highest grade held on a permanent basis.
• CIVILIAN EMPLOYEES SERVING ON A TEMPORARY OR TERM APPOINTMENT. This category ONLY includes those who have personal career or career-conditional status, earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s:: (1) an SF-50 showing current Army employment, and (2) an SF-50 showing career/career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
Note: The "current Army employee" category does not include permanent Army National Guard employees in the competitive service.
Supporting documentation: You are required to submit the documents which prove you are a current Department of the Army employee in one of the categories described above. To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz.
Are you a current Army civilian employee?
Department of the Army regulations include several employment categories in the definition of "current Army civilian employee". Do you meet one of the categories below?
• CIVILIAN EMPLOYEES SERVING ON A PERMANENT APPOINTMENT. You must submit a copy of your most recent SF-50, Notification of Personnel Action. Block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1." Army employees can access their SF-50 at: My Biz.
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE VETERANS RECRUITMENT APPOINTMENT (VRA). (JOBS AT THE GS-11 LEVEL OR BELOW ONLY). If you are eligible in this category, you are required to submit an SF-50 showing current Army Excepted Service VRA appointment (block 24 must be a "1" or "2" AND block 34 must be a"2.").
• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE DEFENSE CIVILIAN INTELLIGENCE PERSONNEL SYSTEM (DCIPS). This category ONLY includes those who have personal career or career-conditional status earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s: (1) an SF-50 showing current Army DCIPS employment, and (2) an SF-50 showing career/ career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
• CIVILIAN ARMY EMPLOYEES SERVING ON AN EXCEPTED SERVICE APPOINTMENT WITH THE DEFENSE CIVILIAN INTELLIGENCE PERSONNEL SYSTEM (DCIPS) APPLYING TO A DCIPS POSITION. This category applies to those who are current DCIPS employees with the Department of Army that are eligible for reappointment as a result of personal competitive status earned with prior employment; or those who are currently serving on an Army DCIPS appointment without time limitation. If you are eligible for this category, you are required to submit a copy of your most recent SF-50 (block 24 must be a "1" or "2" AND block 34 must be a "2") and an SF-50 which reflects your highest grade held on a permanent basis.
• CIVILIAN EMPLOYEES SERVING ON A TEMPORARY OR TERM APPOINTMENT. This category ONLY includes those who have personal career or career-conditional status, earned with prior employment in the Competitive Service. If you are eligible in this category, you are required to submit two SF-50s:: (1) an SF-50 showing current Army employment, and (2) an SF-50 showing career/career-conditional employment in the Competitive Service (block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a"1").
Note: The "current Army employee" category does not include permanent Army National Guard employees in the competitive service.
Supporting documentation: You are required to submit the documents which prove you are a current Department of the Army employee in one of the categories described above. To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz.
Are you a current Army civilian employee?
4.
Interagency Career Transition Assistance Plan
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.
ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position.
*Note: Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference.
Supporting documentation: Federal employees seeking ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.704, by submitting a copy of the following documents with your completed application:A copy of your agency notice; AND,
A copy of your most recent annual performance appraisal; AND,
A copy of their most recent SF-50 noting current position, grade level, and duty location. Additional information regarding ICTAP eligibility can be found in the OPM Employee's Guide to Career Transition. For more information, review the USAJOBS Resource Center.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or below the grade level of the vacancy and
• your last performance rating of record is at least fully successful or the equivalent.
ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position.
*Note: Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference.
Supporting documentation: Federal employees seeking ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.704, by submitting a copy of the following documents with your completed application:A copy of your agency notice; AND,
A copy of your most recent annual performance appraisal; AND,
A copy of their most recent SF-50 noting current position, grade level, and duty location. Additional information regarding ICTAP eligibility can be found in the OPM Employee's Guide to Career Transition. For more information, review the USAJOBS Resource Center.
5.
Priority Placement Program (PPP), Program S (Military Spouse) registrant
You are eligible for this category if you:
Supporting documentation: Please ensure that your PPP file includes all required documents to substantiate your eligibility.
For more information on registering in the Priority Placement Program contact your local Civilian Personnel Advisory Center (CPAC) or Agency Human Resources Office.
Are you registered in Program S of the PPP?
You are eligible for this category if you:
- Are registered in PPP, Program S; AND
- Are registered for the occupational series and grade on the announcement; AND
- Matched this position and were notified to apply by the Human Resources Office; AND,
- Position you are applying to, is within the same commuting area as sponsor's permanent duty station.
Supporting documentation: Please ensure that your PPP file includes all required documents to substantiate your eligibility.
For more information on registering in the Priority Placement Program contact your local Civilian Personnel Advisory Center (CPAC) or Agency Human Resources Office.
Are you registered in Program S of the PPP?
6.
Veterans Employment Opportunity Act (VEOA) of 1998
This category includes veterans whose discharge was under honorable conditions AND:
• who served 3 or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet this eligibility); or
• who have preference eligibility; or
• who have derived preference
Veterans Employment Opportunity Act of 1998, as amended (VEOA) is a competitive service appointing authority that can only be used when filling permanent, competitive service positions. It cannot be used to fill excepted service positions.
"Preference eligible" under VEOA includes those family members entitled to derived preference. For eligibility information and supporting documentation requirements, go to VEOA Derived Preference.
Supporting documentation:
You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
• Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
• Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
• Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
*Active duty military members who are selected may not be appointed unless on terminal leave before the effective date of employment.
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process, at the time and in the manner prescribed by the applicable job opportunity announcement. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
The SF-15 is available on the U.S. Office of Personnel Management forms webpage.
You may request copies of your military personnel records online.
Additional Veterans' preference information
U.S. Office of Personnel Management's Government-wide Veterans Employment webpage
U.S. Office of Personnel Management Veterans Services webpage (OPM Vet Guide)
Are you applying for consideration under the VEOA?
This category includes veterans whose discharge was under honorable conditions AND:
• who served 3 or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet this eligibility); or
• who have preference eligibility; or
• who have derived preference
Veterans Employment Opportunity Act of 1998, as amended (VEOA) is a competitive service appointing authority that can only be used when filling permanent, competitive service positions. It cannot be used to fill excepted service positions.
"Preference eligible" under VEOA includes those family members entitled to derived preference. For eligibility information and supporting documentation requirements, go to VEOA Derived Preference.
Supporting documentation:
You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:
• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
• Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
• Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
• Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
*Active duty military members who are selected may not be appointed unless on terminal leave before the effective date of employment.
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process, at the time and in the manner prescribed by the applicable job opportunity announcement. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD form 214 or equivalent documentation.
The SF-15 is available on the U.S. Office of Personnel Management forms webpage.
You may request copies of your military personnel records online.
Additional Veterans' preference information
U.S. Office of Personnel Management's Government-wide Veterans Employment webpage
U.S. Office of Personnel Management Veterans Services webpage (OPM Vet Guide)
Are you applying for consideration under the VEOA?
Assessment 1
1.
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of Supervisory Public Affairs Specialist at the GS-12 grade level or equivalent pay band in the Federal Service.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Develop work assignments for subordinates that define objectives, priorities and deadlines.
3.
Establish work performance standards for the evaluation of duties and creation of formal appraisals.
4.
Conduct interviews with candidates for vacancies within department, command or organization.
5.
Ensure personnel administration programs and policies (e.g. equal employment opportunity, affirmative action, etc.) are observed appropriately.
6.
Maintain working relationships with local, regional, national and international media, responding to media inquiries as needed.
7.
Arrange interviews and press conferences between staff and external representatives (e.g. local, regional, national, etc.) in an effort to maximize the timely and fair media coverage of the organization and its staff.
8.
Develop collaborative relationships with various community, service and special interest groups.
9.
Interact with community representatives and groups to facilitate the organization's participation in community sponsored events.
10.
Devise an information dissemination and education plan regarding available benefits and services for a targeted audience.
11.
Oversee the development of multi-media marketing materials (e.g. pamphlets, fliers, newsletters, fact sheets, brochures, video, audio visual recording, web based content, photography, etc.).
12.
Research background information related to marketing projects ensuring designs incorporate various standard elements (e.g. demographics, socioeconomic indicators, etc.).
13.
Evaluate marketing strategies based on customer service results, implementing changes as necessary
14.
Review submitted stories, news and articles, approving or disapproving as necessary.
15.
Submit written articles to higher authorities or divisions in accordance with the overall organizational structure.
16.
Ensure Daily Bulletin is sent out frequently and in a timely manner.
17.
Upload command information and content (e.g. news stories, articles, announcements, programs, projects, etc.) onto internal and external web sites.
18.
Monitor customer service procedures, creating additional procedures as necessary.
19.
Implement customer service programs using various methods for instruction (e.g. formal presentations, skits, scenarios, role playing, small group instruction, etc.).
20.
Direct customer service program in order to promote cohesion amongst all segments of a Healthcare System (e.g. employees, patients, external organizations, general public, etc.).
21.
Evaluate customer service functions and programs provided to various customers (patients, employees, military members, etc.).
22.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.