- Position Title
- Supervisory Public Affairs Specialist
- Agency
- National Park Service
- Announcement Number
- PW-1549-GOGA-18-10124438-DE Opens in new window
- Open Period
- Monday, January 29, 2018 to Friday, February 2, 2018
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Assessment 1
Minimum Qualifications
1.
From the response below, please select one response that best describes how your background meets the basic experience or education requirements for a Supervisory Public Affairs Specialist, GS- 1035-14 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Ability to lead and manage a public affairs staff.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Set organizational strategy and direction for a communications program. Plan and direct an organization's Communications and External Affairs program requiring the development of communication techniques to convey information concerning programs, objectives and activities to external and internal audiences.
3.
Determine staffing requirements and structure to establish the most efficient organization for the organization's Communications and External Affairs program.
4.
Perform diversity recruitment activities.
5.
Supervise highly skilled professional, technical, and administrative staff.
6.
Knowledge of Equal Employment Opportunity (EEO) laws and Affirmative Action programs.
7.
Monitor and motivate subordinates to ensure quality and timely completion of work products necessary for the accomplishment of mission goals within established timelines and budgets.
8.
Prepare performance evaluation standards and documents for all subordinates to ensure compliance with personnel management performance standards.
9.
Evaluate the performance of subordinate staff, prepare performance appraisal documentation, and define annual employee performance objectives to create individual development and training plans.
10.
Identify performance issues and counsel employees to improve their performance; take disciplinary action when required.
11.
Coach, mentor, and communicate team objectives, mission, goals, and procedures to develop viable solutions to strategic communication issues.
12.
Maintain a professional attitude when interacting with staff, senior leadership, and external stakeholders.
Knowledge of communication principles, methods, practices and techniques applicable to a broad range of circumstances surrounding internal and external affairs.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Possess a mastery of communication principles, methods, practices and techniques and communicate clearly and effectively on a variety of issues.
14.
Serve as advisor to top management officials on all aspects of a communication and external affairs program.
15.
Determine the appropriate communication tactic (e.g. event, visual/graphic, press release, social media, etc.) that properly represents or conveys information or a message to the intended audience.
16.
Apply a variety of analytical techniques in researching, compiling and evaluating complex data, to develop appropriate recommendations for the Superintendent's consideration.
17.
Coordinate, develop and implement social media strategies by utilizing social media tools and techniques to increase communication with various target audiences.
18.
Develop informational materials, such as news releases, fact sheets, brochures, booklets, and broadcast spots, and apply communication methods and approaches to resolve difficult and complex communication issues as well as increase communication with various target audiences.
19.
Develop contingency communication plans to provide continuous, timely and accurate internal information during incidents and/or emergencies.
20.
Prepare and give presentations to inform various internal/external audiences of the agency's programs, objectives and activities.
21.
Manage e-technology products, to include social media and website content, to provide maximum public access to regional information and strategic e-responses to instances of misinformation, public misunderstanding, or conflict involving agency projects and policies.
22.
Develop correspondence and other documents (e.g., position papers, briefings, news releases reports, staff studies and summary packages) to effectively convey information to internal stakeholders, public officials, the general public and special interest groups.
23.
Work with media on highly controversial and sensitive matters, bridging the gap between the public's right to know and the agency's need to maintain confidentiality.
Skill in developing and directing strategies, approaches and formal communication plans to the community and other stakeholders.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
24.
Develop and direct strategic communication plans to promote and expand the reach and impact of messaging; have experience developing communications for diverse audiences.
25.
Determine emerging issues to capitalize on opportunities and minimize negative responses which may impact program management.
26.
Develop strategies and approaches to inform and educate employees, visitors, and citizens, to promote understanding, mitigate the circulation of misinformation and to minimize adverse reactions for an organizations policies, programs, and decisions.
27.
Develop strategies and approaches to inform and educate elected officials to promote understanding and to minimize adverse reactions for an organizations policies, programs, and decisions.
28.
Identify public affairs challenges (such as negative survey results, changes in mission, analysis of media coverage, feedback from community, and unfavorable social, political, economic, and environmental aspects of the organization) and identify strategies to address.
29.
Develop strategies and approaches to inform and educate the media and interest groups, to promote understanding, and to minimize adverse reactions for an organizations policies, programs, and decisions.
30.
Provide planning, leadership, coordination and direction for the park with regards to the management of information and communications, both internally and externally.
31.
Advise leadership on matters involving public issues and the creation of communication protocols and best practices to advance effectiveness of communication efforts and to increase public understanding of the organization.
Skill in communicating crucial, complex and highly controversial resources issues to the media the public, elected officials and other stakeholders.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
32.
Through strategic communications, assist in resolving crucial, complex, and highly controversial issues centered on resource management (e.g. natural, recreational, or cultural resources) and/or visitor use resource management challenges in a park.
33.
Assure communication strategies are well coordinated within a local, regional and national context.
34.
Interpret and explain technical requirements to various nontechnical staff and the public.
35.
Speak to groups as an expert source on a variety of resource management topics.
36.
Serve as an organizational spokesperson to public media including television, radio, and newspaper outlets.
37.
Establish and maintain collaborative working relationships with communication staff with tribal, other federal agencies, local, county and state government and special interest groups.
38.
Serve as liaison between a variety of internal and external stakeholders to ensure activities are understood and completed. Represent the organization on working groups; steering committees; or other meetings, conferences, seminars, etc.to represent the organization's views or requirements.
39.
Serve as point of contact for local and national media; liaise for the organization to establish and maintain positive working relations with the media representatives.
40.
Provide representatives of the print and broadcast media with timely and accurate explanations of agency policies and regulations.
41.
Manage communications concerning complex and sensitive programs and activities that enables key staff to handle adverse developments which might negatively impact the successful accomplishment of programs.
42.
Manage Freedom of Information Act (FOIA) requests, adhering to Department of Interior and regional policies and timelines. Foster trust and transparency by proactively providing information to the public within legal, ethical and regulatory limits, in order to minimize FOIA requests as able.