- Position Title
- Student Trainee (Park Guide)
- Agency
- National Park Service
- Announcement Number
- MW-1543-WICL-18-10137928-DE Opens in new window
- Open Period
- Tuesday, February 13, 2018 to Monday, February 19, 2018
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
Preferences
1.
Would you accept a temporary appointment?
2.
Would you accept part-time employment?
Assessment 1
Minimum Qualification Requirements for Park Guide GS-0090-04
1.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-04 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the competencies needed to perform the work of this position. Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
2.
Please select the response below which most closely corresponds to your student status. You must provide official documents from your school to verify your responses. We recommend that you obtain a letter from your academic advisor, counselor or admissions office on school letterhead which will verify all of your responses. We also highly recommend that you provide a copy of your most recent transcripts which will assist us in verifying your eligibility and qualifications.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Determine the needs of a customer by attentively listening to their questions and concerns.
4.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
5.
Orient hikers to conditions and equipment needs.
6.
Provide current, accurate information to visitors concerning the surrounding areas of interest, such as the area's recreational opportunities and available interpretive services, activities, or presentations.
7.
Serve as a front-line representative of the organization to greet customers and answer questions.
8.
Relate to visitors of varying interests and backgrounds.
9.
Interact with others to resolve complaints and conflicts.
10.
Work independently handling stressful or controversial situations.
11.
Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature.
12.
Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
13.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
14.
Keep informational bulletin boards up-to-date and in a well-kept, attractive state.
15.
Assist the public in planning visits to and recommending activities in the area.
16.
Respond to mail, email, and telephone information requests.
17.
Use multimedia (such as, audio-visual equipment, computer software) to create informational presentations or products.
18.
Use computer software for internet research, word processing and data entry to accomplish work.
19.
Operate standard office equipment other than computers (such as telephone, fax, photocopier, calculator) to accomplish work.
20.
Utilize interpretive techniques (such as metaphors, storytelling, analogies) suggested by others to facilitate intellectual and/or emotional connections between audiences' interests and their surroundings.
21.
Manage group tours including keeping an appropriate pace, avoid crowding, and upholding safety procedures.
Verification Statement
22.
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability. Failure to agree to this statement will disqualify you from further consideration for the position.