USA Staffing

Position Title: CBP Technician (Office Automation)
Agency: Customs and Border Protection
Announcement Number: OFO-DE-10194269-TC Opens in new window
Open Period: Wednesday, May 9, 2018 to Friday, May 11, 2018

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans' Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:

you occupy a position in the same local commuting area of the vacancy; AND
you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
your last performance rating of record is at least fully successful or the equivalent.

To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:

Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
Copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.

A. Yes

B. No

3. Are you a current or former federal employee displaced from a position in a federal agency? If yes, confirm:

you occupy (or have been separated from) a position located in the same local commuting area of the vacancy;
your current (or former) grade is equivalent to or below the grade level of the vacancy, AND;
your last performance rating of record is at least fully successful or the equivalent

To verify your eligibility, you must submit supporting documentation to validate your claim of ICTAP eligibility, such as:

Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
Copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.

A. Yes

B. No

1. Select the lowest grade you are willing to accept for this position.

2. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.

A. Yes

B. No

3. There is a residency requirement for all applicants not currently employed by CBP. During the three years prior to applying for this position, you must have: physically resided in the United States or its protectorates or territories (excluding short trips abroad, such as vacations); worked for the U.S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, the church records for the applicant's overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. Applicants must provide this information when filing their application for employment.

Do you meet the residency requirement?

A. Yes, I physically resided within the United States or its protectorates or territories, I worked for the U.S. Government as an employee overseas in a Federal or military capacity, and/or I was a dependent of a U.S. Federal or military employee serving overseas.

B. The residency requirement does not apply to me because I am a current CBP employee.

C. No, I do not meet this requirement and am therefore requesting an exception. I can provide documentation from a state-side based company, school, religious organization, and/or individual(s) who will account for any periods of my residency outside the United States over the last three years.

D. No, I do not meet this requirement and am not requesting an exception.

4. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.

A. Yes

B. No

5. I have read and understand the following statement: A resume describing my job-related qualifications is required and will be used for the purpose of reviewing my qualifications and determining what training, if any, would be required when placed. My resume must be in English and must include my job titles and a detailed description of my duties and the dates I performed them (MM/YY). My resume should also contain my full name, address, phone number, email address, and my work schedule and salary. If I do not provide a resume that includes the required information, I may lose further consideration under this announcement.

A. Yes

B. No

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

1. Which of the following statements best describes your experience and/or education?

A. I have at least one year of experience as a CBP Technician, GS-1802-4 (or higher grade level), with the federal government.

B. I have at least one year of specialized experience performing a full range of operational and administrative duties such as maintaining files and records, entering information into automated systems and performing query functions to obtain information, preparing cases, reports and correspondence, and answering routine requests for information.

C. I have successfully completed a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. I understand that I am required to submit proof of my educational claim.

D. I have a combination of successfully completed undergraduate education and experience as described in A above, the total of which equals 100%. I understand that I am required to submit proof of my educational claim.

E. I do not possess the experience or education described above.

2. Which of the following statements best describes your experience and/or education?

A. I have at least one year of experience as a CBP Technician, GS-1802-5 (or higher grade level), with the federal government.

B. I have at least one year of specialized experience that includes performing standard and non-standard assignments in support of technical specialists involved in the processing of cargo, merchandise, passengers and/or baggage, and applying knowledge of rules, operations, and business practices related to commercial functions, inspection support functions, entry functions, liquidation functions, and/or fines, penalties, and forfeitures functions.

C. I do not possess the experience described above.

The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements.

3. Do you have experience working on tasks requiring attention to detail?

A. Yes

B. No

4. Indicate the extent to which you have analyzed data and information.

A. I have had no training or experience in performing this task.

B. I have reviewed data to identify and reconcile errors, duplications, discrepancies, or conflicting information.

C. I have identified trends, patterns, and interrelationships among data and information.

D. I have used analysis to generate solutions to problems and recommend the best course of action.

5. Indicate the extent to which you have planned and organized your own work.

A. I have had no training or experience in performing this task.

B. I have completed my work according to specific instructions given to me by my supervisors.

C. I have organized my own work mainly involving recurring assignments.

D. I have prioritized and planned my own work, taking into account changing priorities and assignments from my supervisor.

6. Have you reviewed forms and documents for completeness, proper authorization, and correctness?

A. Yes

B. No

7. Have you determined the accuracy and completeness of payments by comparing them with other related documents?

A. Yes

B. No

8. Have you prepared statistical reports, using data from readily available sources?

A. Yes

B. No

9. Do you have experience processing incoming checks, in accordance with established procedures?

A. Yes

B. No

10. Have you collected, handled, and forwarded money in a job-related setting?

A. Yes

B. No

11. Do you have experience reconciling accounts and resolving errors (e.g., duplications, discrepancies) on documents?

A. Yes

B. No

12. Have you maintained automated system files and logs?

A. Yes

B. No

13. Do you have experience entering data into an automated system?

A. Yes

B. No

14. Do you have a working knowledge of any automated data system that would enable you to resolve errors and obtain information?

A. Yes

B. No

15. Have you compiled data from an automated system to generate reports?

A. Yes

B. No

16. Do you have experience working as a member of a project team?

A. Yes

B. No

17. Do you have experience meeting and dealing with a variety of individuals, employing tact, firmness, and discretion?

A. Yes

B. No

18. Do you have experience completing a variety of written forms?

A. Yes

B. No

19. Have you collected and routed Customs entry permits and related documentation?

A. Yes

B. No

20. Have you ordered supplies and maintained supply requisitions?

A. Yes

B. No

21. Indicate the extent to which you have organized and presented information in written format?

A. I have had no training or experience in performing this task.

B. I have prepared short factual narratives such as reports of events.

C. I have prepared routine materials such as form letters, routine responses, or portions of a report.

D. I have prepared a variety of memoranda and reports, as well as letters of response to non-routine complex inquiries.

22. Have you consolidated and compiled data from a number of different sources?

A. Yes

B. No

23. Are you able to accurately make quick, simple mathematical calculations?

A. Yes

B. No

24. Do you have experience maintaining an appointment calendar?

A. Yes

B. No

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