USA Staffing

Certification of Information Accuracy - I certify that, to the best of my knowledge and belief, all of the information submitted by me in this application, supporting materials and/or information provided in any interview associated with the examination process are true and accurate; and that misrepresenting my experience or education, or providing false or fraudulent information, may be grounds for not hiring me, disciplinary action or termination; and that false or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).

1. As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Information provided in the application process may be investigated. Deliberate attempts to falsify your application information may result in being removed from consideration and could be grounds for disqualifying you or for dismissing you from employment should you be selected for this position. Please take this opportunity to review your responses to ensure their accuracy:

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from consideration.

B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.

2. From the list below, select the response that most closely represents your experience for the position of Strategic Communication Analyst.

A. I have one year of specialized experience equivalent to the next lower grade-level (GS-13) in the federal service which is in or directly related to the line of work of the position. Qualifying specialized experience would include: Develop and administer strategic communication programs utilizing strategic communication techniques in order to create ways to develop and articulate key themes and messages for communication that support strategic objectives. Providing persuasive arguments to influence acceptance and recommendations of changes for an organization that involve representatives from across an organization to establish a reliable and integrated strategic communication process. Utilize program management techniques in order to develop high performing teams supporting research which includes reviews of strategic guidance/direction and other strategic communications from senior leaders. Lead project management practices in order to provide advisory and support services to an organization which assists leadership in articulating strategy and goals to members ensuring line of site and ensure strategic messaging aligns with overarching agency goals and strategy. Conduct complex analyses to advise leadership on a variety of organizational or joint issues or problems including cost/benefit analyses, organizational design, process improvement, and changes to organizational policies and procedures that are out-of-date or not operating at a maximum efficiency.

B. I don't have the required specialized experience for this position.

3. From the following responses, select the answer that best describes your experience creating a communications plan for an organization

A. I authored briefings, studies, and reports for management with persuasive recommendations in support of sensitive or controversial proposals relating to general, diverse, or abstract concepts to practical applications in support of an agency?s communication plan.

B. I independently evaluated technical reports regarding sensitive or controversial proposals relating to general, diverse, or abstract concepts to practical applications.

C. I composed technical explanations or justification decisions, conclusions, findings or recommendations for management.

D. I assisted with the creation of a communication plan for organization.

E. I have not performed any of the above tasks.

4. Have you directly persuaded or influenced acceptance and implementation of recommendations for changes to established policies and procedures for an organization's objectives?

A. Yes

B. No

5. From the following responses, select the answer that best describes your experience as a subject matter expert on using various communication techniques in order to deal with media, business, or community groups as well as other important stakeholders.

A. I routinely keep abreast of new and emerging trends in communication technologies.

B. I periodically keep abreast of new and emerging trends in communication technologies.

C. I often keep abreast of new and emerging trends in communication technologies.

D. None of the above.

6. From the following responses, please select the statement that describes your experience with working with others who are not average, but rather dynamic, aggressive (not in the negative sense), collaborative, and respectful.

A. I worked in highly-capable teams and have produced positive outcomes.

B. I taught others on how to work in highly capable teams, in order to produce positive outcomes.

C. I received guidance from others on how to work in highly capable teams, in order to produce positive outcomes.

D. None of the above.

7. Which responses describe your experiences that best reflect the activities related to articulating strategy and other agency goals to members ensuring line of site and that agency's strategic messaging aligns with overarching agency goals and strategy. (Select all that apply)

A. I facilitate the amicable resolution of competing or conflicting interests among parties whose cooperation is needed to meet an objective.

B. Interact effectively in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetables, or work assignments.

C. Provide direction, guidance, or instruction to staff.

D. Persuade and/or inspire others to adopt new methods, procedures, or techniques to improve operations.

E. Diffuse confrontational situations with people who are difficult, hostile, or distressed.

F. Develop trusting, productive working relationships with subordinates, colleagues, and supervisors to achieve goals.

G. None of the above.

8. From the following response(s), select the program management techniques, tools, and operations that lead synchronization efforts across multiple programs that you have used and are familiar with (Select all that apply).

A. Convince management to accept and implement recommendations where proposals have substantial resource implications, require extensive changes to established procedures, or may be in conflict with the identified objectives

B. Planned, organized, and participated directly in studies and analysis in order to communicate effectively with management.

C. I have expert knowledge in the design and conduct of complex program management studies where the boundaries are extremely broad.

D. None of the above (If selected, this should be your only response)

9. Which of the following statements describe your experience with maintaining effective working relationships with external communication entities (i.e. stakeholders) in order to synchronize communication efforts across an organization. (Select all that apply)?

A. Generate tools and procedures to synchronize communication efforts across an organization.

B. Identify correct stakeholders in order to gain strategic guidance for an organization.

C. Develop ideas to understand and evaluate the need to engage in stakeholder strategic communication.

D. Advise leadership of stakeholders attitudes; positive and negative.

E. None of the above (If selected, this should be your only response)

10. From the following options related to your skills in leading/participating in strategic communication development and execution activities, choose the statements from the list below that reflect your experience and/or training. (Select all that apply):

A. I assist leadership in building a culture that understands and values strategic communication.

B. I create ways to develop and articulate key themes and messages for communication across and outside the agency that support strategic objectives.

C. I oversee maintenance and distribution of macro-level communication documents and materials.

D. I involve representatives from across the agency to establish a reliable and integrated strategic communication process.

E. I manage the implementation of new strategic communication efforts.

F. None of the above (If selected, this should be your only response)

11. Which of the following statements describe your experience preparing briefings (Select all that apply)?

A. I prepared briefings for use in conferences

B. I prepared briefings for classes

C. I prepared briefings for congressional inquiries

D. I prepared briefings for senior civilian and/or military leaders

E. I oversaw and managed the assembly of necessary background material for use during senior level meetings and conferences.

F. None of the above (If selected, this should be your only response)

12. What senior level officials/Offices have you had strategic communication/dealings with (Select all that apply)?

A. Office of the Joint chiefs of Staff

B. Office of the Secretary of Defense

C. Department of State

D. Department of Homeland Defense

E. National Security Staff

F. Political/Congressional Appointees

G. Senior Executive Service (SES)

H. General Officer/Flag Officer

I. None of the above (If selected, this should be your only response)

Select “Yes” or “No” to the following question(s).

13. Do you have experience in communicating ideas, concepts, methods, analysis, evaluations, and recommendations in a logical and convincing manner to senior leaders at various Staff Directorates, OSD, the Services, or other DOD components or agencies or Congress.

A. Yes

B. No

14. Which of the following various communications techniques have you used to communicate effectively as a regular/reoccurring part of your job (Select all that apply)? ,

A. Interview, convince, influence, advise, and respond to staff contacts and key leadership.

B. Solicit information, presenting and defending conclusions and recommendations, and administering assigned programs.

C. Prepare and communicate plans, reports, charts, graphs, briefing slides, and related correspondence in order to effectively produce and defend studies and reports.

D. None of the above (If selected, this should be your only response)

15. Which of the following statements describe your experience preparing briefings (Select all that apply)?

A. I prepared briefings for use in conferences.

B. I prepared briefings for training sessions.

C. I prepared briefings for consultations.

D. I prepared briefings for strategy sessions with other staff service functions.

E. None of the above (If selected, this should be your only response)

16. From the following options related to your skills in communicating the intricacies relevant to strategic communication plans to executives, or other audiences, choose the statements from the list below that reflect your experience and/or training. (Select all that apply)

A. I prepared formal letters.

B. I prepared position papers.

C. I prepared reports.

D. I prepared staff studies.

E. I prepared staff summary packages.

F. I prepared charts.

G. I prepared bullet background papers.

H. None of the above (If selected, this should be your only response)

17. From the following list of communication skills, please identify those that you have routinely and successfully applied (Select all that apply).

A. Facilitate the amicable resolution of competing or conflicting interests among parties whose cooperation is needed to meet an objective

B. Interact effectively in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetables, or work assignments

C. Provide guidance, persuade and/or inspire others to adopt new methods, procedures, or techniques to improve operations

D. Diffuse confrontational situations with people who are difficult, hostile, or distressed

E. Work cooperatively with others as a team to achieve a project or program goal

F. None of the above (If selected, this should be your only response)

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