- Position Title
- Deputy Director for Communications
- Agency
- Centers for Medicare & Medicaid Services
- Announcement Number
- CMS-OC-18-10270643-ST Opens in new window
- Open Period
- Thursday, August 2, 2018 to Wednesday, August 15, 2018
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
30 Percent or More Disabled Veteran:
Are you a veteran who separated from active duty under honorable conditions (i.e., with an honorable or general discharge) AND you:
• have a rating by the Department of Veterans Affairs since 1991 or later to include disability determinations from a branch of the Armed Forces at any time, showing a compensable service-connected disability of 30% or more; OR
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit the following documents at the time of application: (1) A copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service), or other proof of service which includes character of service; AND (2) An official document, dated 1991 or later, from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying that you have a service-connected disability of 30% or more, OR an official document or retired orders from a branch of the Armed Forces showing that you were retired due to a service-connected disability or have been transferred to a Disability Retirement List with a service-connected disability of at least 30% or more.
Are you a veteran who separated from active duty under honorable conditions (i.e., with an honorable or general discharge) AND you:
• have a rating by the Department of Veterans Affairs since 1991 or later to include disability determinations from a branch of the Armed Forces at any time, showing a compensable service-connected disability of 30% or more; OR
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit the following documents at the time of application: (1) A copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service), or other proof of service which includes character of service; AND (2) An official document, dated 1991 or later, from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying that you have a service-connected disability of 30% or more, OR an official document or retired orders from a branch of the Armed Forces showing that you were retired due to a service-connected disability or have been transferred to a Disability Retirement List with a service-connected disability of at least 30% or more.
3.
Appointment of Certain Military Spouses:
OPTION 1: Are you the spouse of a member of the Armed Forces who has been issued orders for a Permanent Change of Station (PCS)? If yes, confirm you are indicated on the PCS orders; and that you:
• have been married to the military member on or prior to the date of your spouse's PCS orders; AND
• are relocating with your spouse to the new duty location; AND
• have not previously been appointed using this authority under these orders.
-OR-
OPTION 2: Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
OPTION 3: Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Military Spouses resources.
To verify your eligibility for OPTION 1 above, you must submit the following documents at the time of application: (1) A copy of the PCS orders indicating you are authorized to relocate to the new permanent duty station with the service member, the specific location of the new permanent duty location, and the effective date of the PCS; AND (2) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage).
To verify your eligibility for OPTION 2 above, you must submit the following documents at the time of application: (1) Application for 10-Point Veteran Preference, Standard Form 15, with answers to questions 1-7 completed; AND (2) Documentation showing the service member was released or discharged from active duty due to a service-connected disability OR due to a 100 percent service-connected disability; AND (3) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage).
To verify your eligibility for OPTION 3 above, you must submit the following documents at the time of application: (1) Documentation showing the service member was released from active duty due to his or her death while on active duty OR documentation verifying the service member was killed while serving on active duty; AND (2) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage); AND (3) A statement certifying you are the un-remarried widow or widower of the service member.
OPTION 1: Are you the spouse of a member of the Armed Forces who has been issued orders for a Permanent Change of Station (PCS)? If yes, confirm you are indicated on the PCS orders; and that you:
• have been married to the military member on or prior to the date of your spouse's PCS orders; AND
• are relocating with your spouse to the new duty location; AND
• have not previously been appointed using this authority under these orders.
-OR-
OPTION 2: Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
OPTION 3: Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Military Spouses resources.
To verify your eligibility for OPTION 1 above, you must submit the following documents at the time of application: (1) A copy of the PCS orders indicating you are authorized to relocate to the new permanent duty station with the service member, the specific location of the new permanent duty location, and the effective date of the PCS; AND (2) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage).
To verify your eligibility for OPTION 2 above, you must submit the following documents at the time of application: (1) Application for 10-Point Veteran Preference, Standard Form 15, with answers to questions 1-7 completed; AND (2) Documentation showing the service member was released or discharged from active duty due to a service-connected disability OR due to a 100 percent service-connected disability; AND (3) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage).
To verify your eligibility for OPTION 3 above, you must submit the following documents at the time of application: (1) Documentation showing the service member was released from active duty due to his or her death while on active duty OR documentation verifying the service member was killed while serving on active duty; AND (2) Documentation verifying your marriage to the service member (i.e., marriage license or other legal document verifying marriage); AND (3) A statement certifying you are the un-remarried widow or widower of the service member.
4.
Career Transition Assistance Plan (CTAP):
Are you a current or former federal employee displaced from the Department of Health and Human Services? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the following documents at the time of application: (1) Documentation showing abolishment of position or separation (i.e., Certificate of Expected Separation (CES), Agency certification that you are in a surplus organization or occupation, Notice that your position is being abolished, Letter stating you are eligible for discontinued service retirement, Specific Reduction-in-Force separation notice, OR Notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area); (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action showing your tenure, position occupied, and duty station.
Are you a current or former federal employee displaced from the Department of Health and Human Services? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the following documents at the time of application: (1) Documentation showing abolishment of position or separation (i.e., Certificate of Expected Separation (CES), Agency certification that you are in a surplus organization or occupation, Notice that your position is being abolished, Letter stating you are eligible for discontinued service retirement, Specific Reduction-in-Force separation notice, OR Notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area); (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action showing your tenure, position occupied, and duty station.
5.
Current Career/Career-Conditional Federal Employees who have held this grade:
Are you a current, permanent career or career-conditional employee in the competitive service within a Federal agency at the same or higher grade with the same or higher full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your SF-50 or equivalent personnel action form must reflect:
• Career or Career-conditional (Tenure field 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Your highest grade and step held on a permanent basis.
Are you a current, permanent career or career-conditional employee in the competitive service within a Federal agency at the same or higher grade with the same or higher full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your SF-50 or equivalent personnel action form must reflect:
• Career or Career-conditional (Tenure field 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Your highest grade and step held on a permanent basis.
6.
Current Career/Career-Conditional Federal Employees who have never held this grade:
Are you a current, permanent career or career-conditional employee in the competitive service within a Federal agency who has never held the same grade or full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your SF-50 or equivalent personnel action form must reflect:
• Career or Career-conditional (Tenure field 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1).
Are you a current, permanent career or career-conditional employee in the competitive service within a Federal agency who has never held the same grade or full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your SF-50 or equivalent personnel action form must reflect:
• Career or Career-conditional (Tenure field 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1).
7.
Interagency Career Transition Assistance Plan (ICTAP):
Are you a current career or career-conditional competitive service employee or a former career competitive service employee displaced from a position in a Federal agency other than the Department of Health and Human Services? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the following documents at the time of application: (1) Proof of Eligibility (Reduction-in-Force separation notice, Notice of proposed removal for failure to relocate, notice of injury compensation termination, OR notice of disability annuity termination); (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. NOTE: Your proof of eligibility must be dated within a year of the date of your application in order to meet ICTAP eligibility.
Are you a current career or career-conditional competitive service employee or a former career competitive service employee displaced from a position in a Federal agency other than the Department of Health and Human Services? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit the following documents at the time of application: (1) Proof of Eligibility (Reduction-in-Force separation notice, Notice of proposed removal for failure to relocate, notice of injury compensation termination, OR notice of disability annuity termination); (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. NOTE: Your proof of eligibility must be dated within a year of the date of your application in order to meet ICTAP eligibility.
8.
Miscellaneous Authorities Not Regulated by U.S. Office of Personnel Management:
Are you a current:
• Postal Career Service Employee; OR
• Postal Rate Commission Employee; OR
• Government Accountability Office (GAO) Employee; OR
• Administrative Office of the U.S. Courts Employee; OR
• Other appointing authorities authorized by statutes outside of title 5 United States Code?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
To verify your eligibility, you must submit the following document at the time of application: A copy of your appointment Notification of Personnel Action, Standard Form (SF-50), or equivalent personnel action form reflecting your status. Your document must provide sufficient information to verify you are eligible for a competitive service position in the Federal service under a Miscellaneous Authority not regulated by the U.S. Office of Personnel Management.
Are you a current:
• Postal Career Service Employee; OR
• Postal Rate Commission Employee; OR
• Government Accountability Office (GAO) Employee; OR
• Administrative Office of the U.S. Courts Employee; OR
• Other appointing authorities authorized by statutes outside of title 5 United States Code?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
To verify your eligibility, you must submit the following document at the time of application: A copy of your appointment Notification of Personnel Action, Standard Form (SF-50), or equivalent personnel action form reflecting your status. Your document must provide sufficient information to verify you are eligible for a competitive service position in the Federal service under a Miscellaneous Authority not regulated by the U.S. Office of Personnel Management.
9.
National Service (Peace Corps and VISTA):
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit the following at the time of application: A copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, you must also submit at the time of application the necessary documentation to support your request.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit the following at the time of application: A copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, you must also submit at the time of application the necessary documentation to support your request.
10.
OPM Interchange Agreement:
Are you a current excepted service employee of a Federal Agency that has a valid Interchange Agreement with the Office of Personnel Management? For more information, review Interchange Agreements with Other Merit Systems.
To verify your eligibility, you must submit the following document at the time of application: A copy of your appointment Notification of Personnel Action, Standard Form (SF-50), or equivalent personnel action form reflecting your status. Your document must reflect:
• You are currently serving on an appointment without time limit in another merit system or you have been involuntarily separated from such appointment without personal cause within the preceding year; AND
• You are currently serving in or you have been involuntarily separated from a position covered by an interchange agreement; AND
• You served continuously for at least 1 year in the other merit system prior to appointment under the interchange agreement.
Are you a current excepted service employee of a Federal Agency that has a valid Interchange Agreement with the Office of Personnel Management? For more information, review Interchange Agreements with Other Merit Systems.
To verify your eligibility, you must submit the following document at the time of application: A copy of your appointment Notification of Personnel Action, Standard Form (SF-50), or equivalent personnel action form reflecting your status. Your document must reflect:
• You are currently serving on an appointment without time limit in another merit system or you have been involuntarily separated from such appointment without personal cause within the preceding year; AND
• You are currently serving in or you have been involuntarily separated from a position covered by an interchange agreement; AND
• You served continuously for at least 1 year in the other merit system prior to appointment under the interchange agreement.
11.
Reinstatement Eligibles who have held this grade:
Are you a former Federal employee with career status who has held the same or higher grade with the same or higher full performance level as the position being announced?
-OR-
Are you a former Federal employee with career-conditional status (and are within 3 years of the date of separation or are a preference eligible) who has held the same or higher grade with the same or higher full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 or equivalent personnel action form must reflect:
• Career or Career-Conditional (Tenure field is 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Effective date of personnel action; AND
• Your highest grade and step held on a permanent basis; AND
• Veterans' Preference Status (applicants with veterans' preference only).
Are you a former Federal employee with career status who has held the same or higher grade with the same or higher full performance level as the position being announced?
-OR-
Are you a former Federal employee with career-conditional status (and are within 3 years of the date of separation or are a preference eligible) who has held the same or higher grade with the same or higher full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 or equivalent personnel action form must reflect:
• Career or Career-Conditional (Tenure field is 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Effective date of personnel action; AND
• Your highest grade and step held on a permanent basis; AND
• Veterans' Preference Status (applicants with veterans' preference only).
12.
Reinstatement Eligibles who have never held this grade:
Are you a former Federal employee with career status who has never held the same grade or full performance level as the position being announced?
-OR-
Are you a former Federal employee with career-conditional status (and are within 3 years of the date of separation or are a preference eligible) who has never held the same grade or full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your separation SF-50 or equivalent personnel action form must reflect:
• Career or Career-Conditional (Tenure field is 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Effective date of personnel action; AND
• Veterans' Preference Status (applicants with veterans' preference only).
Are you a former Federal employee with career status who has never held the same grade or full performance level as the position being announced?
-OR-
Are you a former Federal employee with career-conditional status (and are within 3 years of the date of separation or are a preference eligible) who has never held the same grade or full performance level as the position being announced?
To verify your eligibility, you must submit the following document at the time of application: A copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action form. Your separation SF-50 or equivalent personnel action form must reflect:
• Career or Career-Conditional (Tenure field is 1 or 2); AND
• Your status was in the competitive service (Position Occupied field is 1); AND
• Effective date of personnel action; AND
• Veterans' Preference Status (applicants with veterans' preference only).
13.
Schedule A, People with Disabilities:
Do you have a severe physical, psychiatric, or intellectual disability that qualifies you for a Schedule A Disability appointment? For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must submit the following at the time of application: Documentation (e.g., records, statements, or other appropriate information) on official letterhead, certifying you are an individual with a severe physical, intellectual, or psychiatric disability AND issued by a licensed medical professional (e.g., a physician or other medical professional certified by a State, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., State or private); or any Federal agency, State agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
Do you have a severe physical, psychiatric, or intellectual disability that qualifies you for a Schedule A Disability appointment? For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must submit the following at the time of application: Documentation (e.g., records, statements, or other appropriate information) on official letterhead, certifying you are an individual with a severe physical, intellectual, or psychiatric disability AND issued by a licensed medical professional (e.g., a physician or other medical professional certified by a State, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., State or private); or any Federal agency, State agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
14.
Veterans Employment Opportunity Act (VEOA):
Are you a veteran whose latest discharge was under honorable conditions (i.e., with an honorable or general discharge) AND you:
• served three or more years of continuous active duty service in the military (NOTE: If released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR
• are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service), or other proof of service which includes character of service. If you are claiming disability preference, you must also submit at the time of application your disability letter from the Department of Veterans' Affairs or from a branch of the Armed Forces. NOTE: Current Federal employees applying under VEOA are subject to time-in- grade restrictions like any other General Schedule employee.
Are you a veteran whose latest discharge was under honorable conditions (i.e., with an honorable or general discharge) AND you:
• served three or more years of continuous active duty service in the military (NOTE: If released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR
• are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit the following document at the time of application: A copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service), or other proof of service which includes character of service. If you are claiming disability preference, you must also submit at the time of application your disability letter from the Department of Veterans' Affairs or from a branch of the Armed Forces. NOTE: Current Federal employees applying under VEOA are subject to time-in- grade restrictions like any other General Schedule employee.
Mandatory Questions
1.
If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System?
2.
In the last five years, based on the closing date of this announcement, have you served or are you currently serving as an Executive Branch political, Schedule C, or Non-career SES appointee? You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed.
- A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an assistant position to a top-level federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)).
- A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director of OPM, because of the confidential or policy-determining nature of the position duties (5 CFR 213.3301 and 5 CFR 213.3302).
- A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations (5 CFR 317 Subpart F).
3.
Select the response or responses that best describe how you heard about this position INITIALLY or the VERY FIRST TIME YOU ENCOUNTERED CMS? This question is only designed to assist with recruitment planning efforts.
4.
Please provide the specifics about how you heard about this vacancy announcement. For example - where exactly did you hear of this position; which job fair did you interact with CMS; if it was word of mouth, who did you hear it from, etc? Enter N/A if "Not Applicable".
Assessment 1
Thank you for applying for the position of Deputy Director for Communications GS-0340-15, with the Centers of Medicare and Medicaid Services (CMS).
Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
Select one statement from below that best describes your experience and/or education in order to meet the minimum qualification requirements for the position of a Deputy Director for Communications, GS-0340-15.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
2.
Manage an office as a supervisor or team leader.
3.
Evaluate employee performance to provide feedback.
4.
Guide others to accomplish the goals of an organization.
5.
Foster team commitment, cohesiveness, and trust by coaching, mentoring or rewarding staff.
6.
Advice on various communication tactics using traditional and new media, for example media relations, public information campaigns, and/or social media.
7.
Recommend communication measures that mitigate problems and highlight possibilities of program changes.
8.
Determine how to position the organization to achieve its mission in a rapidly changing health care environment.
9.
Provide direction for the development and execution of press and media rollouts to announce programs and initiatives.
10.
Evaluate the effectiveness of communication tactics used to disseminate information regarding an organization's programs.
11.
Develop planning activities to determine current and future staffing needs.
12.
Develop planning activities to determine the financial resources needed to effectively and efficiently operate a communications program.
13.
Lead management studies or reviews related to an organizational structure.
14.
Maintain a working knowledge of policies and economic, political, and social trends that affect the health care industry.
15.
Approve informational content designed to educate the public regarding health care related information and/or benefits.
16.
Develop communication strategies to inform, educate, and persuade stakeholders on health care related information and/or benefits.
17.
Develop procedures and guidelines governing the dissemination of information to external audiences.
18.
Write and/or edit materials relating to health care for a range of audiences.
19.
Build constructive relationships with customers, peers, supervisors, managers, and/or subordinates.
20.
Interact with a variety of people in various situations to achieve effective solutions.
21.
Communicate with internal and external stakeholders to explain, defend, or present an organization's position.
22.
Represent an organization in internal and external meetings.
23.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, that my eligibilities may be cancelled, I may be denied an appointment, I may be removed and debarred from Federal service (5 CFR part 731), or I may be fined or imprisoned (18 U.S.C. 1001), I understand that any information I give may be investigated.