Food and Drug Administration Logo
Position Title
Program Support Specialist
Agency
Food and Drug Administration
Announcement Number
FDA-CDRH-18-DE-10295972 Opens in new window
Open Period
Tuesday, September 25, 2018 to Friday, October 12, 2018
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Do you wish to be considered under a CTAP (Career Transition Assistance Plan) eligibility?
You may qualify for CTAP eligibility if all of the statements apply to you:
  • You are located in the same local commuting area of the vacancy.
  • You have been (or will be) involuntarily separated from the agency advertising this position, due to a reduction-in-force.
  • You are applying to a position that is at (or below) the grade level of the position separated from.
  • You are applying to a position that does not have greater promotion potential than the position separated from.
  • Your last performance rating of record is at least "fully successful" or equivalent.
For more information about CTAP, please see the Career Transition Assistance site on USAJOBS.

To verify your eligibility for CTAP:
You must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must also submit a copy of your most recent performance appraisal) and a copy of your latest SF-50: Notification of Personnel Action showing position, tenure code, grade & step, and full name/DOB/SSN.
(limit characters)
3. Do you wish to be considered under the ICTAP (Interagency Career Transition Assistance Plan) eligibility?
You may qualify for ICTAP if all of the following statements apply to you:
  • You are located in the same local commuting area of the position being advertised.
  • You were (or will be) separated from a position at an agency outside of the FDA due to a reduction-in-force.
  • You are applying to a position that is at (or below) the grade level of the position from which you have been (or will be) separated.
  • You are applying to a position that does not have greater promotion potential than the position from which you have been (or will be) separated.
  • Your last performance rating of record is at least "fully successful" or equivalent.
For more information about ICTAP, please review the Career Transition Assistance site on USAJOBS.

To verify your eligibility for ICTAP:
You must submit a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must also submit a copy of your most recent performance appraisal) and a copy of your latest SF-50: Notification of Personnel Action, showing the agency, position held, tenure and appointment codes, and full biographical information (name, DOB, and SSN).
(limit characters)
4. VETERANS PREFERENCE INFORMATION
The vacancy you are applying to is being advertised under Delegated Examining (Category Rating) procedures, in accordance with Title 5 of the US Code.  Veterans and certain military spouses are able to receive a preference eligibility based on prior military service, disability, or survivorship. You can read more about each eligibility option by clicking the links below.  If you answer "yes" to this question, you are indicating that you have read and understand the supporting documentation requirements, and that you will provide these supporting documents in your application.  Missing or inaccurate supporting documents may result in your preference claim being adjudicated as ineligible. It's very important that you make the correct selection and provide the required information and documentation for us to verify any claim you submit. 

There are three types of Veterans Preference:
  1. Disabled (10-point preference eligible)
  2. Non-Disabled (5-point preference eligible)
  3. Sole Survivorship (0-point preference eligible)
When an agency uses a category rating system, preference eligibles who have a compensable service-connected disability (group 1) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Non-disabled preference eligibles (group 2) are placed above non-preference eligibles within their assigned category. Spouses claiming a sole survivorship eligibility are eligible to apply to merit promotion vacancies along with other "status candidates", but otherwise do not receive additional preference.

See the FedsHireVets Job Seekers page for more information on how preference is applied, how to claim a preference, and what documentation you may need to supply.
You can also check out the USAJOBS Veterans site as well.


Having reviewed this information, do you intend to claim any kind of spousal or veterans preference in your application to this announcement?
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
1. MINIMUM QUALIFICATIONS, GS-0301-09

From the choices below, please select the one which best describes how you meet the Minimum Qualification Requirement for a Program Support Specialist, GS-0301-09 position.
(limit characters)
2. MINIMUM QUALIFICATIONS, GS-0301-11

From the choices below, please choose the one which best describes how you meet the Minimum Qualification Requirement for a Program Support Specialist, GS-0301-11 position.
(limit characters)
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item. A- I have not had education, training or experience in performing this task. B- I have had education or training in performing the task, but have not yet performed it on the job. C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures. D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee. E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Research regulations or policies while observing document flow and communications to ensure alignment of office processes. (limit characters)
4. Identify and resolve issues or problems in record-keeping systems. (limit characters)
5. Assist in adapting division operating procedures to accommodate new circumstances. (limit characters)
6. Adapt division operating procedures toaccommodate new circumstances or directives. (limit characters)
7. Analyze current program management methods for conformance and effectiveness to assist in making recommendations tomodify internal operating procedures.
(limit characters)
8. Research sensitive issues and organize results to present findings internally. (limit characters)
9. Obtain and correlate information by researching office records and reference documents to ensure factual correctness. (limit characters)
10. Provide interpretation and guidance on questions about time and attendance errors and/or omissions.
(limit characters)
11. Communicate tactfully with all contacts to establish and maintain collaborative and cooperative relationships. (limit characters)
12. Assist in providing guidance on issues related to programmatic operational issues. (limit characters)
13. Assist in developing written operating procedures that outline office policies and provide technical guidance for staff and management.
(limit characters)
14. Utilize various software (Microsoft Office, Excel, PowerPoint) to produce reports including charts and/or graphs for internal or external distribution.
(limit characters)
15. Devise forms, standardized letters and sample documents toreduce repetitive tasks throughout a segment of an organization. (limit characters)
16. FACTOR: CERTIFICATION OF ACCURACY

Your responses in this Assessment Questionnaire are subject to evaluation and verification. Please review your responses to this questionnaire to ensure their accuracy. Failure to respond to this question will disqualify you from further consideration for this position.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001)my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
(limit characters)