- Position Title
- Food Service worker Supervisor
- Agency
- Veterans Affairs, Veterans Health Administration
- Announcement Number
- CBDX-629-10427424-19-RMO Opens in new window
- Open Period
- Friday, February 15, 2019 to Tuesday, December 31, 2019
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
3.
Are you a veteran who separated from active duty under honorable conditions AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
- retired from active military service with a service-connected disability rating of 30% or more?
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
4.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Assessment 1
The following section is used to determine your eligibility for appointment in the Federal Government/your eligibility for referral consideration. Please select the most appropriate response to the following questions. Failure to claim at least one eligibility will result in an ineligible rating. Applicants are responsible for claiming their appropriate eligibility/eligibilities. We are not responsible for erroneous eligibilities that you list or those you fail to list. NOTE: If you are going to be submitting your answers to the occupational questionnaire by manually completing the 1203FX form, to provide your responses to the occupational questionnaire, record your responses in section 25 starting with question 1 and complete the remaining answers in successive order.
Please choose the answers below that best describe your employment and experience. Note: "Target grade" is the highest grade included in this announcement. Current federal employees: to determine if you are on an Excepted Service appointment, look at block 34 of your latest SF-50. A- Yes. B- No.
Select “Yes” or “No” to the following question(s).
1.
I am a current, permanent, competitive service, employee of the facility in which this vacancy exists, and am eligible for promotion.
2.
I am a current, permanent, excepted service, employee of the facility in which this vacancy exists, and am eligible for promotion.
3.
I am a current, permanent, employee of the facility in which this vacancy exists, and am eligible for a non-competitive action (i.e. reassignment, and change to lower grade).
4.
I am a current, permanent, competitive service VA employee and am eligible for promotion.
5.
I am a current, permanent, excepted service VA employee and am eligible for promotion.
6.
I am a current, permanent VA employee and am eligible for a non-competitive action (i.e. reassignment, and change to lower grade).
7.
I am (1) a current, permanent, competitive service Federal employee (outside of VA) and am eligible for promotion; OR (2) I was formerly employed as a federal civilian on a permanent career/career conditional competitive appointment, but I am not a current federal employee.
NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent
competitive career/career conditional separation SF-50 AND you must submit a copy of an SF-50 that reflects your highest grade held on a permanent basis; OR (3) I am a veteran, whose discharge was under conditions other than dishonorable and I possess one (1) of the following conditions: (A) I am a preference eligible Veteran; OR (B) served substantially 3 or more years of continuous active duty in the military. NOTE: If you indicate "yes" for this question, you must submit a copy of your DD-214 and proof of any preference eligibility along with your application/resume package.
NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent
competitive career/career conditional separation SF-50 AND you must submit a copy of an SF-50 that reflects your highest grade held on a permanent basis; OR (3) I am a veteran, whose discharge was under conditions other than dishonorable and I possess one (1) of the following conditions: (A) I am a preference eligible Veteran; OR (B) served substantially 3 or more years of continuous active duty in the military. NOTE: If you indicate "yes" for this question, you must submit a copy of your DD-214 and proof of any preference eligibility along with your application/resume package.
8.
I am a current, permanent, excepted service Federal employee (outside of VA) and am eligible for promotion. Eligibles from other agencies (e.g. NAFI, US Postal Service, etc.) which have interchange agreements with the US Office of Personnel Management and who are covered under other special appointing authorities or agreements may apply. NOTE: If you indicate "yes" for this question, you MUST submit a copy of your most recent SF-50 AND you must submit a copy of an SF-50 that reflects your highest grade held on a permanent basis along with your application/resume package.
9.
I am (1) a current or past, permanent Federal employee (outside of VA) and am eligible for a non-competitive action (i.e. lateral transfer, reinstatement to the same grade); OR (2) I have a disability that substantially limits one or more major life activities. NOTE: The person must have a severe physical, cognitive, or emotional disability; have a history of having such disability; or be perceived as having such disability; OR (3) I am eligible for some other Non-competitive appointment (Special Hiring Authority). This includes appointments based on an interchange agreement, eligibility of some military spouses, or similar authorities. Please visit http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp to see information about interchange agreements and other noncompetitive appointments. MILITARY SPOUSES: please visit http://www.fedshirevets.gov/job/shams/index.aspx for more information about appointment eligibility.
10.
I am a Veteran whose discharge was under conditions other than dishonorable. I am eligible for appointment as a Veterans Recruitment Act (VRA) eligible OR a 30% or more compensably disabled Veteran. (For information on eligibility requirements, please visit the FedsHireVets website.) NOTE: If you indicate "yes" for this question, your application must include a copy of your DD-214 Form documenting character of service and final military discharge, release or retirement. If you are applying as a disabled Veteran, your application must also include an SF-15 Form with an official statement from the VA dated 1991 or later certifying your service-connected disability.
For question 11, please respond by selecting the most appropriate response. A- Yes. B- No.
Select “Yes” or “No” to the following question(s).
11.
I am a citizen of the United States.
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Do you have the ability to Lead or Supervise subordinate staff in the performance of their duties and oversee the coordination of the overall process of veteran tray preparation and delivery, the stocking of food and supply items throughout kitchen area and designated Nutrition and Food Service (NFS) locations, and sanitation procedures to ensure the accurate and timely assembly, safe handling, and delivery of meals?
For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item. A- I know little or nothing about this. B- I have had study or training in this. C- I have used my knowledge or ability, but I have been closely supervised. D- I have used my knowledge or ability on my own, under normal supervision. E- I am consulted by other journeypersons in difficult situations, or I am called on to do unusually difficult jobs.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Coordinate with Food Service Supervisors and Customer Service Supervisor for planning staffing levels, establishing work requirements and long range work schedules for area and cross-functional workers.
14.
Track and report progress on all food service personnel; redirects individual workers and resources to accomplish unanticipated work.
15.
Plans annual leave schedules for assigned staff; assures ample resources for cross-coverage staff.
16.
Establishes a good working climate to encourage employees to participate in achieving management goals and to promote efficient and economical work operations.
17.
Provides oversight and work direction for food service and food production sections in the absence in periods when those supervisors are not on site.
18.
Creates and conducts all aspects of the performance appraisal process for direct reports.
19.
Leads or participates in hiring process for subordinates.
20.
Plans and provides food service trainings (sanitation, food safety, inventory methods, tray preparation and service); coordinates ancillary needs with Food Service Systems Dietitian.
21.
Provides training for subordinates to address problems and document incidents or areas of concern.
22.
Provides orientation, training, and cross training to new subordinate staff.
23.
Conducts medical center staff satisfaction surveys to evaluate program performance; develops action plans in response to improve scores.
24.
Develops and revises work procedures or methods to optimize efficiency of operations.
25.
Participates in process improvement initiatives within the department in areas such as patient satisfaction surveys and safety audits.
26.
Establish and assure adherence to the policies and procedures for all food service activities in accordance with VHA guidelines.
27.
Coordinates use of all food service equipment, resources, and staffing every day.
28.
Enters equipment work orders in the event of failure; coordinates repair efforts with Facilities Management to minimize work flow disruptions.
29.
Provides aid and troubleshoots computer software issues in absence of Food Service Systems Dietitian.
30.
Conducts and ensures sanitation, food safety, and quality monitors are documented and/or reviewed as outlined in operating procedures.
31.
Obtains ServSafe Food Safety Program for Managers certification.
32.
Consistently reviews operations to make sure that program policies are complied with and established procedures are followed.
33.
Adhering to safety policies and procedures when performing manual work involving lifting, carrying, transporting and delivering food or other items.
34.
Working quickly without accidents while at the same time being attentive to the quality of your work.
35.
Recognizing typical health and safety hazards for yourself and other workers around you.
36.
Working rapidly and accurately under the pressure of deadlines.
37.
Performs work of subordinates in times of staffing shortages including, but not limited to: preparing, delivering and retrieving meal trays; stocking various food items and supplies in designated areas; working in the dish room, portioning out prepared food items ready for meal service, amongst other tasks.
38.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). ? I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.