Corporation for National and Community Service Logo
Position Title
Deputy Director of External Affairs
Agency
Corporation for National and Community Service
Announcement Number
CNS-19-061-10486070 Opens in new window
Open Period
Monday, April 29, 2019 to Monday, May 13, 2019
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2.  I am a disabled veteran who retired from active military service with a disability rating of 30 percent or more; or a disabled veteran rated by the Department of Veterans Affairs (VA) as having a compensable service-connected disability of 30 percent or more; AND my discharge was under conditions other than dishonorable. (limit characters)
3. I am a current federal employee of the Corporation for National and Community Service, who is in the Office of AmeriCorps State and National, Office of Field Liaison, Office of Grants Management or the Field Financial Management Center? (limit characters)
4. I am a current CNCS employee who is serving on a General (Permanent) appointment (not term or temporary) or I am a current CNCS employee who meets the requirements of a noncompetitive hiring authority. (limit characters)
5. I am currently on a permanent excepted service appointment in a position which is equivalent to or greater than the grade/level of this position - OR - I am an employee at a Federal agency which has an interchange agreement with the U.S. Office of Personnel Management OR I am an employee with a federal agency covered under other special appointing authorities or agreements e.g., TSA, U.S. Postal Service, FAA, etc. (You may be eligible to be considered for noncompetitive appointment. Submit a copy of your most recent SF-50 showing your grade, position occupied and tenure). (limit characters)
6. Former Employees - I am a former federal employee of the Corporation for National and Community Service. (You must submit a copy of your final SF-50. The SF-50 should indicate your position occupied and tenure.  This does not include service with AmeriCorps programs including VISTA, State and National or NCCC). (limit characters)
7. I qualify for merit promotion based on meeting one of the following conditions: current Federal employee in the competitive service in tenure group 1 or 2; former Federal employee in the competitive service who was in tenure group 1 upon separation or tenure group 2, if the separation occurred less than 3 years ago; current Federal employee in the excepted service of an agency with an Interchange Agreement, in tenure group 1 or 2; or former Federal employee in the excepted service, with tenure equivalent to permanent status in the career/career-conditional appointment system. (Your most recent SF-50 must be submitted with your application). (limit characters)
8. I qualify for Noncompetitive appointment as a military spouse based on one of the following: relocation with a service-member spouse as a result of permanent change of station (PCS) orders (https://www.fedshirevets.gov/hire/hrp/qaspouse/index.aspx); spouse of service member who incurred a 100% disability because of service member’s active duty service (See and complete the SF-15: https://www.opm.gov/forms/pdf_fill/sf15.pdf) ; or spouse of a service member killed while on active duty (See and complete the SF-15). (limit characters)
9. Noncompetitive Eligibility - I am currently serving or have previously served (within the last 3 years) in Peace Corps or AmeriCorps VISTA. (You may be eligible to be considered for noncompetitive appointment.  Please submit documentation that verifies your service in either of these organizations). (limit characters)
10. I am currently employed as a Federal civilian on a permanent competitive appointment at the full performance level or higher of this position; or a former federal civilian employee who has held the full performance level or higher of this position on a permanent competitive appointment. (Submit a copy of your most recent SF-50 showing your grade, position occupied and tenure). (limit characters)
11. I have a physical or mental impairment that substantially limits one or more major life activities and I have certification from my physician or State Government. (You may be eligible to be considered for noncompetitive appointment. Submit a copy of your documentation of your proof of disability and certification of job readiness).
 
(limit characters)
12. Are you currently or have you, within the last 5 years served as a political appointee, Schedule C or Non-Career SES employee in the Executive Branch. (limit characters)
Assessment 1
Thank you for your interest in the Deputy Director of External Affairs position. (limit characters)
1. From the descriptions below, select the letter corresponding to the statement that describes how you qualify for Deputy Director of External Affairs position. Select only one letter. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Have you served in AmeriCorps, Peace Corps or another national service program? (This service must be documented and described in your resume).
(limit characters)
3. If you answered yes to the question above, please tell us in which program(s) you served, including the location, start and end dates.
(limit characters)
For each of the task statements below, select from A through E to indicate the skill level that you possess for each task listed.
 
(limit characters)
4. Manage a diverse and multi-mission organization focused on conveying complex information concerning programs, research on program-related areas, responsibilities, and activities.
(limit characters)
5. Develop and implement strategic plans for a complex information management organization.
(limit characters)
6. Plan and design a communications program involving the development of written, audio, video, as well as web-based materials engaging the public.
(limit characters)
7. Evaluate a communications program that conveys complex program-related information and recommend improvements.
(limit characters)
8. Use expertise in social media to develop and maintain and web-based communication programs, including blogs, Instagram, Tumblr, Facebook, Twitter or related digital media.
(limit characters)
9. Serve as internal expert to top management officials in the formulation and articulation of an overall communications and engagement plan.
(limit characters)
10. Develop strategies to deliver key messages and motivate target audiences.
(limit characters)
11. Respond to requests for information from the news media, outside interest groups and the general public on specific programs.
(limit characters)
12. Respond to probing inquiries or criticism of organizational activities and programs by providing information designed to logically explain such actions and elicit better understanding and support of the media and general public.
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13. Organize and conduct press conferences, public meetings and special events.
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14. Write and review news releases, statements, responses to inquiries and other special material or for attribution to the organizational leadership on controversial or sensitive matters.
(limit characters)
15. Write or approve speech material, remarks, or articles for key management officials for special events or community programs.
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16. Write talking points and statements on complex or highly sensitive programs and policies.
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17. Develop and maintain working relationships with partner groups designed to complement the mission of the organization.
(limit characters)
18. Recognize and develop communications opportunities offered by partner groups.
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19. Support the development of new partnership opportunities to enhance communication of the organization's goals and mission.
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20. Establish and maintain effective working relationships with members of the news media and specialized groups interested in the organization's programs.
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21. Maintain effective working relationships with individuals and groups having opposing points of view and/or conflicting interests.
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22. Establish and maintain effective working relationships with Federal, state, and local agencies or governments; high-level organizational offices; outside interest groups; coworkers; and the general public.
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23. Mentor and provide guidance to subordinate organizations in providing program information to regional/local audiences.
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24. Develop a plan to build a team skilled in collaboration and partnerships.
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25. Carry out all supervisory and personnel management responsibilities according to Federal human resource and equal employment opportunity laws and policies directly or through subordinate staff, including the recruitment, selection, training, counseling, and evaluation of employees.
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26. Review work in progress and provide feedback to encourage performance improvement.
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27. Monitor and evaluate the performance of subordinate staff on a regular basis and in compliance with the annual performance standards.
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28. Resolve staff complaints concerning working conditions and related matters.
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29. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibility may be canceled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item or not responding will result in my not being considered for this position.
(limit characters)