Customs and Border Protection Logo
Position Title
MANAGEMENT AND PROGRAM ANALYST
Agency
Customs and Border Protection
Announcement Number
HRM-SMP-10490221-JLN Opens in new window
Open Period
Monday, May 6, 2019 to Friday, May 10, 2019
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • you occupy a position in the same local commuting area of the vacancy; AND
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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2. Are you a current or former Federal civilian employee that meets one of the following criteria:
  • Is currently employed with the Federal government in a permanent competitive service position; OR
  • Was previously employed (not currently) with the Federal government with career status in a competitive service appointment; OR
  • Was previously employed (not currently) with the Federal government with career-conditional status in a competitive service appointment, and are within 3 years of the date of separation or are Veterans' Preference eligible?
 
To verify your eligibility as a current or former Federal employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting:
  • Tenure: Career or career-conditional (1 or 2)
  • Position Occupied: Competitive service (1)
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3. Are you a current or former federal employee displaced from a position in a federal agency? If yes, confirm:
  • you occupy (or have been separated from) a position located in the same local commuting area of the vacancy;
  • your current (or former) grade is equivalent to or below the grade level of the vacancy, AND;
  • your last performance rating of record is at least fully successful or the equivalent
To verify your eligibility, you must submit supporting documentation to validate your claim of ICTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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4. Are you a current or former (involuntarily separated without cause) federal employee eligible for a status appointment under an Interchange Agreement with the Office of Personnel Management?
  • Tennessee Valley Authority
  • Nuclear Regulatory Commission
  • Veterans Health Administration of the Department of Veterans Affairs
  • Nonappropriated Fund (NAF) employees of the Department of Defense
  • Federal Aviation Administration
  • Department of Homeland Security, Transportation Security Administration
  • Corporation for National and Community Service
For more information, review Interchange Agreements with Other Merit Systems.

To verify your eligibility, you must submit a copy of your current or involuntary separation Notification of Personnel Action, Standard Form 50 reflecting your status.
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5. Do you hold or have you previously held a permanent position in the competitive service (or in another merit system with which OPM has an interchange agreement) with a Full Performance Level (FPL) equivalent to or higher than the FPL of the position being announced?
 
Applicants who currently hold or have previously held a position with the same FPL have already competed for a position with the same FPL as the position being announced and may be referred for selection without competition under our agency merit promotion procedures. The position held must be a permanent position; details and temporary promotions do not count. For GS 15 positions, applicants who have successfully completed the CBP Leadership Institute may be referred for selection without competition under our agency merit promotion procedures if their certificate is valid and they are otherwise qualified. Please provide your certificate to verify eligibility. 
 
To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form that reflects:
  • career or career-conditional (Tenure field is 1 or 2); AND
  • status in the competitive service (Position Occupied field is 1); or if with another merit system which OPM has an interchange (Position Occupied field is 2); AND
  • Full Performance Level equivalent to or higher than the grade level being announced.
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6. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
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7. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. For information on how to request your veterans documentation please contact the Veterans Affairs Benefits and Services at 1-800-827-1000  or online via https://iris.custhelp.va.gov/app/ask/ 
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Preferences
1. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
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2. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed 52 weeks in a position at or above the GS-12 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
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3. There is a residency requirement for all applicants not currently employed by CBP. During the three years prior to applying for this position, you must have: physically resided in the United States or its protectorates or territories (excluding short trips abroad, such as vacations); worked for the U.S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability/security determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, the church records for the applicant's overseas church missions, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. Applicants must provide this information when filing their application for employment.

Do you meet the residency requirement?
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4. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.
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5. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)

    For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary

    Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
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6. If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A. (limit characters)
7. If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA. (limit characters)
Assessment 1
The following question will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1.
Which of the following best describes your experience to qualify for the GS-13 grade level?
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The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
2. Have you devised solutions to issues, including addressing the consequences of proposed changes?
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3. Have you planned or organized teams or task forces to address new management programs or initiatives?
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4. Have you analyzed financial or statistical information for the purpose of developing cost-benefit or economic evaluation of current and projected programs?
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5. Have you reviewed proposed expenditures and budget requests?
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6. Select the choice which best describes your ability to communicate orally with various levels of employees and management in order to obtain and provide information.
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7. Select the choice which best describes how you have interacted with others, including visitors, various levels of employees, and management.
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8. Have you written final documents covering complex information, such as policies, training manuals/materials, management reports, or conference materials?
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9. Have you presented project status briefings, management reviews, or management reports to decision makers?
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10. Have you conducted management programs, management reviews, audits, or studies?
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11. Have you prepared budget and program resource requests and decisions?
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12. Indicate the extent to which you have planned, developed, and conducted program evaluations, or analyses for a variety of purposes.
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13. Select the statement that best describes your experience identifying and providing written recommendations of non-traditional solutions and strategies to solve problems.
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14. Indicate your level of experience analyzing and developing workforce plans and analysis that included workforce trends in order to forecast needs for the future workforce based on the collection and analysis of data from a variety of sources.
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15. Human capital/workforce planning analysts are often asked to help their organizations restructure as well as change policy and behavior. Select the statement that best describes your experience in serving as an agent of change selling new ideas that involve major organizational changes.
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16. Human capital/workforce planning analysts often asked to partner with managers in other organizations to help plan for and address human capital issues related to long-term direction and component goals. Select the statement that best describes your ability to serve as a strategic partner to top agency management officials and to provide consultation and support based upon program requirements, agency strategic goals and internal customer business needs.
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17. Select the statement that best describes your ability to diagnose a problem or decision, determine goals or outcomes, evaluate alternatives, and identify the best choice(s).
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18. Select the statement the best describes your skill in anticipating customer needs and providing support based on knowledge of customers' operations and potential solutions.
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19. Indicate your level of experience developing high impact presentations materials and delivering briefing to senior level officials.
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20. Select the statement that best describes your ability to maintain liaison and deal effectively with high-level management officials at all organizational levels within the government and private sector.
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21. Indicate the extent of your experience in using word processing and spreadsheet software (for example, Microsoft Word, Microsoft Excel, WordPerfect).
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22. Indicate the extent of your experience in using business intelligence or database software tools to collect data on assigned staffing levels, hiring and attrition for an organization.
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