USA Staffing

Specialized Experience for the GS-08 grade level is defined as one year of experience at the GS-07 grade level, or equivalent, that is typically in or related to the position and which equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Specialized experience for this position is defined as experience:

Communicating professionally, both orally and in writing, with peers, management and customers; AND
Researching and examining data to gather information to prepare reports; AND
Managing multiple priorities. (Examples of such assignments may include responding to customer inquiries, reviewing reports, recognizing errors, and reconciling problems.)

1. For the GS-08, select the answer that best describes your experience.

A. I have at least 1 full year of specialized experience as described in the previous question.

B. I do not have at least 1 full year of specialized experience as described in the previous question.

2. Select the choices that describe your experience communicating orally with a variety of customers in order to obtain and provide information.

A. I have greeted visitors, relayed messages, and answered and redirected telephone calls.

B. I have questioned, interviewed, or conferred with others to obtain or verify information, and explain non-technical procedures to others.

C. I have given short presentations at briefings or meetings (e.g. staff or small project work group meetings, or meetings with fellow team members).

D. I have assisted disgruntled customers and/or directed them to the appropriate source for information.

E. I have acted as the main liaison with other departments or organizations on office administrative matters.

F. I have served as a point of contact for briefings, meetings and/or conferences disseminating a variety of information.

G. None of the above.

3. Please select the one response that best describes your experience in handling written material.

A. I review incoming material, documents, or mail for completeness and file or route materials according to instructions.

B. I review incoming material, documents, or mail and determine proper disposition or routing based on established assignments or areas.

C. I review incoming material, documents, or mail and determine proper disposition or routing based on my understanding of the subject or content. I send routine acknowledgements to certain inquiries.

D. I screen incoming material, documents, or mail and determine appropriate action. I send routine replies based on the nature of the inquiry. I locate and attach related material to items that must be assigned to others for actions.

E. None of the above.

4. Select the choice which best describes the extent to which you have prepared correspondence and other documents using proper grammar, spelling, punctuation, capitalization and style.

A. I have no training or experience in performing this task.

B. I have completed standard forms and copied information from one source to another.

C. I have written interoffice memos and transmittal letters.

D. I have taken meeting notes and prepared minutes, or meeting summaries.

E. I have written documents covering information such as standard office procedures or training materials.

F. I have training on performing this task, but have not yet applied this knowledge in a work environment.

5. Choose the response that best describes your experience in conducting research to gather facts, draw logical conclusions and/or make recommendations.

A. I have conducted research (including gathering facts, and making logical conclusions and/or recommendations), but not as a part of my duties or experience (work or academic).

B. I have had experience (work or academic) in gathering facts as part of a research effort, but not in making logical conclusions and/or recommendations.

C. I have conducted research as a part of my duties or experience (work or academic), including making logical conclusions and/or recommendations.

D. I have not performed any research.

6. Select the choices below that describe your experience in locating and compiling information for reports/briefings.

A. I have gathered materials to be routed for information or distributed at recurring meetings.

B. I have compiled factual information from sources within assigned work area, filed indices of central systems for very specific information, and presented information in a logical fashion.

C. I have collected, compiled, and retrieved information from various sources within an organization, compiled relevant information and presented it in a logical format that allows for ease of interpretation by others.

D. I have collected, compiled, and retrieved information from various external sources outside an organization or agency. Compiled relevant information and presented it in a logical format that allows for ease of interpretation by others.

E. I have collected, compiled and retrieved information from intranet or Internet sources. Compiled relevant information into a logical format for ease of use by supervisors or members of the team.

F. None of the above.

7. Choose the statements that best describe your experience in planning and organizing work. Select all that apply.

A. I have planned, organized, and coordinated travel, appointments, meetings, conferences, and/or workshops.

B. I have worked effectively under pressure where fluctuating deadlines and priorities often occur.

C. I have established and maintained subject matter files and organized and maintained other various technical publications.

D. I have effectively organized the flow of clerical work processes in the office.

E. I have documented and prepared minutes from meetings, ensuring appropriate distribution of minutes, and monitoring actions assigned at meetings for completion.

F. I have served as the office expert in reference to clerical and secretarial procedures, gave advice, made recommendations and provided instructions to other employees in regard to policies and procedures.

G. None of the above.

8. Please select the one response that best describes your experience setting priorities.

A. I have completed numerous long-term projects on time with minimal supervision.

B. I have set my own priorities after consulting with my supervisor.

C. I have completed numerous short-term projects on time with minimal supervision.

D. I have completed numerous projects on time as assigned by my supervisor.

E. I have worked on a single project and completed it on time.

F. None of the above.

9. Choose the statement that best describes your skill in office productivity software or databases and spreadsheet applications for extracting and analyzing data.

A. I have no experience in performing this task.

B. I have training/experience in the use of database and spreadsheet applications to perform data analysis.

C. I have used database and spreadsheet applications to create data queries, extracts and reports.

D. I have used statistical software to gather information for reports.

10. Please select all of the choice(s) that describe your experience in identifying problems, analyzing information, and developing solutions.

A. I have solved routine problems such as determining if an individual correctly submitted required documents.

B. I have analyzed documents and determined their impact on my tasks.

C. I have gathered and analyzed information from multiple sources to resolve issues.

D. I have grouped information from a variety of sources to develop an action plan.

E. I have reconciled conflicting or incomplete information to develop solutions in order to decide what corrective action to take.

F. None of the above.

11. Please select all of the answer(s) which reflect your experience in researching and interpreting instructions, guidelines and procedures to determine the appropriate actions.

A. I have researched and interpreted instructions, guidelines and procedures to determine their relevance to the individual circumstances to provide advice and assistance to customers.

B. I have researched information in order to prepare reports, charts and graphs.

C. I have assisted in the development of new procedures.

D. None of the above.

Specialized Experience for the GS-07 grade level is defined as one year of experience at the GS-06 grade level, or equivalent, that is typically in or related to the position and which equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Specialized experience for this position is defined as experience:
Providing customer service and technical assistance to internal and external customers; AND
Reviewing files or documents for completeness and compliance with established guidelines.

12. For the GS-07, select the answer that best describes your experience.

A. I have at least 1 full year of specialized experience as described in the previous question.

B. I do not have at least 1 full year of specialized experience as described in the previous question.

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