Citizenship and Immigration Services Logo
Position Title
IMMIGRATION SERVICES ASSISTANT (OA)
Agency
Citizenship and Immigration Services
Announcement Number
CIS-10550160-ELP/SNA Opens in new window
Open Period
Wednesday, July 17, 2019 to Friday, July 26, 2019
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans' Preference? (limit characters)
INSTRUCTIONS

Please address all eligibility questions identified in this section. Eligibility options will appear as Yes/No questions. It is important that you read each eligibility question carefully and check "Yes" to all eligibility options that apply to you.

Note: You may only be referred for the eligibilities associated with the Who May Apply section. If you do not answer "Yes" to any of the criteria listed in the Who May Apply section, you will not be referred initially. Selecting officials may request to review additional eligible candidates at a later time.
(limit characters)
2. Are you a 30% or more disabled veteran who wishes to be considered non-competitively?
 
Proof is required. You must submit the following documentation to support your claim:
  •  DD-214 showing character of service
  • Letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation. 
See OPM's Vet Guide or SF-15 for more information.
(limit characters)
3. Are you eligible under the Career Transition Assistance Plan (CTAP) because you are a current DHS employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF) and meet all of the following criteria?
  • Occupy a position in the same local commuting area of the vacancy
  • Occupy a position at or above the grade of the announced position and with no greater promotion potential
  • Have a current performance rating of at least "fully successful" or equivalent 
For more information about CTAP eligibility, visit The Employee's Guide to Career Transition.
 
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment
  • Documentation of your Reduction in Force (RIF) separation notice or a proposed removal/separation notice
  • Your latest performance rating of record
(limit characters)
4. Are you a current Federal employee who meets one of the following criteria?
  • Are in a permanent position that is in the competitive service (see block #34 on your SF-50 for your position type)
OR
  • Are in an excepted service agency but can be hired into the competitive service because you meet the criteria of an Interchange Agreement. Additional information about current Interchange Agreements can be found here
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment.
(limit characters)
5. Are you a current Federal employee who meets one of the following criteria?
  • Have held, or currently hold, a permanent position in the competitive service (see block #34 of your SF-50) with the same or higher promotion potential of the position being advertised
OR
  • Have held, or currently hold, a position with the same or higher promotion potential as this position in an excepted service agency but can be hired into the competitive service because you meet the criteria of an Interchange Agreement. Additional information about current Interchange Agreements can be found here
Note: If your position referenced above is not on the GS pay scale, your pay must be at or above the representative rate (step 04) of the full performance level of this position.
 
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment.
(limit characters)
6. Were you formerly employed as a Federal employee in the civilian service on a permanent appointment in the competitive service in a position with the same or higher promotion potential as this position and are eligible to be reinstated?  (See block #34 on your SF-50 for your position type)
 
Note: If your position referenced above is not on the GS pay scale, your pay must be at or above the representative rate (step 04) of the full performance level of this position.
 
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment. It is also recommended that you submit the SF-50 showing your separation.
(limit characters)
7. Were you formerly employed as a Federal employee in the civilian service on a permanent appointment in the competitive service and are eligible to be reinstated? (See block #34 on your SF-50 for your position type)
 
More information about the eligibility requirements for reinstatement can be found here.
 
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment. It is also recommended that you submit the SF-50 showing your separation.
(limit characters)
8. Are you eligible under the Interagency Career Transition Assistance Plan (ICTAP) because you are a current or former Federal employee displaced from a position in a federal agency other than the agency hiring for this position and meet all of the following criteria?
  • Occupy a position in the same local commuting area of the vacancy
  • Occupy a position at or above the grade of the announced position and with no greater promotion potential
  • Have a current performance rating of at least "fully successful" or equivalent 
For more information about ICTAP eligibility, visit The Employee's Guide to Career Transition.
 
Proof is required. You must submit the following documentation to support your claim:
  • Your SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement. It is recommended that you submit your most recent SF-50 that shows your position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
    • If your position occupied is "2 - Excepted Service" (block 34 of your SF-50), it is recommended that you also include the initial SF-50, or other official Notification of Personnel Action, for that appointment.
  • Documentation of your Reduction in Force (RIF) separation notice or a proposed removal/separation notice
  • Your latest performance rating of record
(limit characters)
9. Are you a National Security Education Program (NSEP) participant who currently is non-competitively eligible? 
 
Proof is required. You must submit the following documentation to support your claim:
  • Your letter from the NSEP program outlining your non-competitive eligibility
(limit characters)
10. Are you applying under a program that affords you non-competitive eligibility, other than VRA, Schedule A, or NSEP? Examples include Peace Corps, AmeriCorps VISTA, certain military spouses, and certain employees of the Foreign Service, Postal Service, Government Accountability Office (GAO), and the Administrative Office of the U.S. Courts.
 
For more information about several of the hiring authorities covered can be found here,
 
Proof is required. You must submit the following documentation to support your claim:
  • Documentation to support your eligibility under the applicable hiring authority
(limit characters)
11. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
(limit characters)
12. Are you an individual with an intellectual disability, severe physical disability, or psychiatric disability that makes you eligible under a Schedule A disability appointment?
 
More information about Schedule A disability appointment and eligibility can be found here.
 
Proof is required. You must submit the following documentation to support your claim:
  • Official documentation of your disability. Documentation is used to verify that you are indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. 
(limit characters)
13. Are you eligible under the Veterans Employment Opportunity Act (VEOA) because you meet one of the following criteria?
  • Are a preference-eligible veteran
  • Are a veteran separated from the armed forces after 3 or more years of continuous active service performed under honorable conditions. 
Proof is required. You must submit the following documentation to support your claim:
  • DD-214 showing character of service
  • If applying based on your preference as a disabled veteran, you must submit your letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation. 
See OPM's Vet Guide or SF-15 for more information.
(limit characters)
14. Are you eligible under the Veterans Recruitment Appointment (VRA) authority because you were separated from active duty under honorable conditions and meet one of the following criteria?
  • Are a disabled veteran
  • Are a veteran who served on active duty in the Armed Forces during a war, or in a campaign or expedition for which a campaign badge has been authorized
  • Are a veteran who, while serving on active duty in the Armed Forces, participated in a United States military operation for which an Armed Forces Service Medal was awarded
  • Are a recently separated veteran (have been separated within the past three years) 
Note: Veterans claiming eligibility on the basis of service in a campaign or expedition for which a medal was awarded must be in receipt of the campaign badge or medal.
 
Note: Individuals can only be appointed at the GS-11 level and below.
 
Proof is required. You must submit the following documentation to support your claim:
  • DD-214 showing character of service
  • If applying based on your preference as a disabled veteran, you must submit your letter from the Department of Veterans Affairs (VA) showing the combined service-connected disability rating, or other acceptable documentation. 
See OPM's Vet Guide or SF-15 for more information.
(limit characters)
Preferences
1. Select the locations you want to be considered for. You must choose at least one location. You may only select up to 1 location(s). (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. I acknowledge the following conditions if I choose to submit my résumé through the USAJOBS Résumé Builder:
  • I understand that résumés submitted through USAJOBS Résumé Builder are converted to a PDF format when they are transmitted to USA Staffing from the USAJOBS applicant interface and additional spaces/page gaps are added to résumés during the Résumé Builder conversion process;
  • I am responsible for ensuring that the final length of my PDF résumé (transmitted from USAJOBS to USA Staffing) does not exceed five pages in length; and
  • Based on the above conditions, I understand that USCIS strongly encourages me to save my resume to a PDF document and upload the PDF document in lieu of submitting my resume created through Résumé Builder.
  • By answering YES to this question I'm indicating that I have met this requirement for consideration, and by answering NO that I wish to not be considered any further for this announcement.

(Note: Additional guidance regarding this requirement is available within the USCIS Resume Requirement FAQs.)
(limit characters)
Assessment 1
Failure to select a response to any of the following questions will default in a negative response which will disqualify you for this position. Your responses to the on-line questionnaire must be supported by your resume. (limit characters)
1. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements? (limit characters)
The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
2. Which of the following statements best describes your experience? (limit characters)
3. You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response. (limit characters)
4. Which of the following statements best describes your experience? (limit characters)
5. You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response. (limit characters)
6. Which of the following statements best describes your experience? (limit characters)
7. You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response. (limit characters)
8. Are you able to type at least 40 words per minute based on a 5 minute sample with 3 or fewer errors? (limit characters)
9. Do you possess knowledge of general office automation software, practices, and procedures? (limit characters)
10. Are you able to lift moderately heavy items such as file tubs and record boxes or bins weighing up to 50 lbs? (limit characters)
11. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed 52 weeks in a position at or above the GS-05 grade level or equivalent? (limit characters)
12. Please give the title(s), series, and grade(s) of the position(s) that support(s) your claim. Also give the beginning and ending dates (month/day/year) during which you occupied the position(s) listed. If you chose response B, please indicate "NA". (limit characters)
13. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed 52 weeks in a position at or above the GS-06 grade level or equivalent? (limit characters)
14. Please give the title(s), series, and grade(s) of the position(s) that support(s) your claim. Also give the beginning and ending dates (month/day/year) during which you occupied the position(s) listed. If you chose response B, please indicate "NA". (limit characters)
15. If you are a Federal employee, is your most recent performance rating equivalent to a "pass," "satisfactory," or better?
(limit characters)
16. As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.

It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position.

Please take this opportunity to review your documentation and ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.

Failure to agree to this statement will disqualify you from further consideration for the position.
(limit characters)