- Position Title
- Medical Support Assistant (Office Automation)
- Agency
- Indian Health Service
- Announcement Number
- IHS-19-AQ-10606104-ESEP/MP Opens in new window
- Open Period
- Friday, January 31, 2020 to Thursday, February 6, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
Are you currently employed by the agency hiring for this position?
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
4.
Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
5.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
If yes, confirm:
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
6.
Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
Preferences
1.
Which hiring plan applies to you and how do you want to be considered for employment? If you are not sure, visit the IHS Jobs Board Which Plan Should I select.
You will only be considered for those that you select. (Select all that apply)
You will only be considered for those that you select. (Select all that apply)
2.
This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been arrested for or charged with certain crimes involving a child. Responding yes to this question can make you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been arrested for or charged with a crime involving a child?
3.
This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes against persons or offenses committed against children. Responding yes to this question makes you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been found guilty of, or entered a plea of nolo contendere (no contest) or guilty to, any felonious offense, or any two or more misdemeanor offenses under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; or crimes against persons; or offenses committed against children?
4.
I certify that (1) my responses to questions one and two are made under penalty of perjury, which is punishable by fine under title 18 of the United States Code, or imprisonment of not more than five years, or both; and (2) I have received notice that a criminal check will be conducted. I understand my right to obtain a copy of any criminal history report made available to the Indian Health Service and my right to challenge the accuracy and completeness of any information contained in the report.
Assessment 1
Thank you for your interest in this Medical Support Assistant (Office Automation) position with the Indian Health Service.
We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.
SECTION I. MINIMUM QUALIFICATIONS AND FACTORS.
1.
Minimum Qualification, GS-05, Medical Support Assistant
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-05. Select only one response and do not leave blank.
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-05. Select only one response and do not leave blank.
Select “Yes” or “No” to the following question(s).
2.
Typing Proficiency Requirement
Can you type at least 40 words per minute based on a 5-minute sample with three or fewer errors?
Can you type at least 40 words per minute based on a 5-minute sample with three or fewer errors?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Apply knowledge of medical terminology.
4.
Assist patients in completing forms to ensure accuracy and completeness.
5.
Interview patients to obtain pertinent patient scheduling information.
6.
Obtain signatures for files on required forms for all alternate resources.
7.
Use computerized Patient Registration Systems.
8.
Apply knowledge of the Privacy Act of 1974, the Health Insurance Portability and Accountability Act (HIPAA).
9.
Creates new health records or updates files.
10.
Initiates medical records on all new patients; assigns, controls and monitors the unit numbering system.
11.
Maintain patient confidentiality in accordance with organizational policies.
12.
Follow applicable laws, policies, procedures and regulations regarding access to sensitive patient information.
13.
Act as receptionist for visitors and provides forms and instructions as needed.
14.
Deliver information and explain procedures to patients and their families, using tact, diplomacy and sensitivity.
15.
Makes computer updates, makes necessary corrections, and verifies data.
16.
Provide a courteous, positive, and confidential demeanor.
17.
Assist customers with completing health and/or patient data; forms to ensure accuracy and completeness.
SECTION II. CERTIFICATION OF INFORMATION ACCURACY
As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. Certification of Information Accuracy - If you fail to answer this question, you will be disqualified from consideration for this position.
18.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.