USA Staffing

Position Title: Public Affairs Specialist (Social Media)
Agency: Customs and Border Protection
Announcement Number: OPR-DE(RG)-10610641-RJS Opens in new window
Open Period: Monday, September 30, 2019 to Friday, October 4, 2019

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans' Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a recent graduate who has, within the previous two years, completed a qualifying Associates, Bachelors, Masters, Doctorate, professional, vocational or technical degree or certificate program? Note: Veterans unable to apply within two years of receiving their degree due to military service obligation have up to six years after degree completion to apply.

For more information, review USAJOBS Student and Recent Graduate Resources.

To verify your eligibility, you must submit a copy of your transcripts. If you are a veteran, please submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.

A. Yes

B. No

1. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.

A. Yes

B. No

2. There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.

If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:

Working for the U.S. Government as a federal civilian or as a member of the military
A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
Participation in a study abroad program sponsored by a U.S. affiliated college or university
Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.

Do you meet the residency requirement?

A. Yes, for at least 3 of the last 5 years I physically resided within the United States or its protectorates (as declared under international law).

B. The residency requirement does not apply to me because I am a current CBP employee.

C. No, I do not meet this requirement and am therefore requesting an exception under one of the criteria listed above. I understand that if selected for this positon, I will be required to provide supporting documentation for the period of time I have spent outside of the United States.

D. No, I do not meet this requirement and am not requesting an exception. I understand that since I do not meet CBP’s residency requirement, I cannot be considered for a position with CBP at this time.

3. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.

A. Yes

B. No

4. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:

Be in English
Include full legal name
Address
Phone number
Complete work history (which includes job titles)
Detailed description of your duties (including tasks performed)
The dates you performed those duties (MM/DD/YY - MM/DD/YY)
Hours worked per week for any position you worked that was not full time (less than 35 hours per week)

For Federal employment experience, your resume must also include:

Series
Grade level(s)
Salary

Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?

A. Yes

B. No, I understand that not providing the required details in my resume may impact my referral for further consideration.

5. Are you a current or former Federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Also, ensure that your resume contains a detailed description of your federal work experience, including the dates you performed those duties, your hours worked per week, job title, as well as series, grade level(s), and salary (if applicable).

A. Yes

B. No

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

1. Which of the following statements best describes your experience and/or education to qualify for the GS-05 grade level?

A. I have at least three years of progressively responsible general experience, one year of experience performing analysis and reporting on the effectiveness of social media programs and writing and editing audio and video content on various social media platforms such as websites, podcasts.

B. I have successfully completed all of the requirements for a Bachelor’s (or higher) degree from an accredited college or university. I understand that I am required to submit proof of my educational claim.

C. I have a combination of successfully completed undergraduate education in an appropriate discipline and experience as described in A above, the total of which equals 100%. I understand that I am required to submit proof of my educational claim.

D. I do not possess the experience or education described above.

The following knowledge, skill and ability (KSA) questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. You will be rated based on your responses to the following questions that support each KSA listed.

KSA- Knowledge of writing and editing written, audio and video content in various Public Affairs platforms and channels, including websites, podcasts, social media platforms, and online media platforms, in order to communicate information regarding the agency.

2. Indicate the extent of your knowledge of social media platforms (e.g., Twitter, Facebook, YouTube, Flickr) and their respective participants.

A. I have no knowledge of social media platforms or their respective participants.

B. I have drafted social media postings for an organization and submitted them to a supervisor or more senior individual for review.

C. I have worked on a team responsible for writing social media postings for an organization.

3. Indicate the extent of your experience writing social media postings for an organization.

A. I have had no training or experience in performing this task.

B. I have advanced knowledge of social media platforms, to include specific tools and applications, gained through training/tutorials or extensive use.

C. I have expert knowledge of the tools, trends, applications, and respective participants of multiple social media platforms. My peers or superiors routinely seek me out for assistance due to my expertise on these platforms.

4. Select the option that best describes your experience maintaining a presence for an organization in on social networking sites.

A. I have had no training or experience in performing this task.

B. I have developed blog posts and narratives for social networking applications in order to maintain a presence for an organization. This content was then reviewed and posted by a more senior individual.

C. I have independently developed and posted content on blogs, and drafted other content for social networking applications on behalf of my organization.

KSA - Knowledge of Public Affairs research methods and online tools available to support researching, analyzing, reporting of the performance of public affairs activities.

5. Select the option that best describes your experience monitoring benchmarks for measuring the impact of social media programs.

A. I have had no experience or training in performing this task.

B. I have completed education or training related to the monitoring of benchmarks for measuring the impact of social media programs, but have never applied this to my work.

C. I have assisted more senior individuals with monitoring benchmarks for measuring the impact of social media programs.

6. Select the choice that best describes your level of skill in analyzing new and existing social media trends.

A. I have had no experience or training in performing this task.

B. I have analyzed social media trends and presented my findings to a senior employee.

C. I have analyzed new and existing social media trends and updated my own social media practices accordingly.

KSA - Ability to communicate information in an accessible manner.

7. Select the choice that best describes your level of skill in expressing facts and ideas in writing.

A. I have had no training or experience in performing this task.

B. I have independently composed written reports, information papers, and other complete documents based on study findings and results of analyses.

C. I have independently completed one or more written reports, information papers, and other complete documents based on study findings and results of analyses. I have successfully tailored written information to the technical knowledge of my audience.

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