- Position Title
- Park Guide
- Agency
- National Park Service
- Announcement Number
- NS-1539-IMR-20-10668282-DE Opens in new window
- Open Period
- Monday, December 2, 2019 to Thursday, October 1, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the locations you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
3.
Select the specialties you want to be considered for. You must choose at least one specialty.
4.
Would you accept a temporary appointment?
Assessment 1
Minimum Qualification Requirements for Park Guide GS-0090-03
1.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-03 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position.
Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
Minimum Qualification Requirements for Park Guide GS-0090-04
2.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-04 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
Minimum Qualification Requirements for Park Guide GS-0090-05
3.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-05 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
Preference - Handling Money
Select “Yes” or “No” to the following question(s).
4.
To be considered for a money handling preference, you must be able to collect and account for money.
Do you have experience collecting and accounting for monies?
Required documentation you must support all handling money experience in your resume.
Do you have experience collecting and accounting for monies?
Required documentation you must support all handling money experience in your resume.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Assist the public in planning visits to and recommending activities in the area.
6.
Present information to the public about the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.
7.
Provide current, accurate information to visitors concerning the surrounding areas of interest, such as the area's recreational opportunities and available interpretative services, activities, or presentations.
8.
Present formal interpretative programs that were developed by others that incorporate an extensive body of facts (e.g., live demonstrations, PowerPoint presentations, photographic slide shows or comparable).
9.
Present information to various audiences to inform or educate.
10.
Present pre-established formal interpretive programs to parties of small size (up to 20 people) to encourage protection and preservation of resources.
11.
Present formal interpretive programs to parties of large size (up to 50 people) to encourage protection and preservation of resources.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
13.
Determine the needs of a customer by attentively listening to their questions and concerns.
14.
Utilize interpretive techniques suggested by others to facilitate connections between audiences' interests and their surroundings.
15.
Serve as a front-line representative of the organization to greet customers and answer questions.
16.
Relate to visitors of varying interests and backgrounds.
17.
Interact with others to resolve complaints and conflicts.
18.
Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include; different cultures, ages, social, ethnic, and economic groups, etc.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
19.
Orient visitors to conditions and equipment needs.
20.
Keep informational bulletin boards up-to-date and in a well-kept, organized state.
21.
Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature.
22.
Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
23.
Stock an information desk and displays with brochures for visitor handouts and keep information desk orderly.
24.
Provide a wide range of services to visitors including public orientation, explanations of current park events and potential safety hazards.
25.
Understanding of the needs of the visitor, and the ability to provide complete and accurate answers to questions.
Select “Yes” or “No” to the following question(s).
26.
I certify that the locations I've selected for this job opportunity are the correct locations, and that I am able and willing to perform seasonal work at any of the locations I have selected.