Veterans Affairs, Veterans Health Administration Logo
Position Title
Credentialing Program Assistant
Agency
Veterans Affairs, Veterans Health Administration
Announcement Number
CBSY-10693024-20-KA Opens in new window
Open Period
Friday, January 10, 2020 to Friday, January 31, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
3. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
4. Are you a former employee of the Department of Veterans Affairs who:

• formerly occupied a career or career conditional position at the VA within the preceding two years before applying for reemployment at VA; AND,
• voluntarily departed such position, or was subject to a reduction in force, and had a satisfactory performance record while occupying such position; AND,
• since departing VA has maintained licensing requirements, related to the position, if any, and gained skills, knowledge, or other factors related to the position; AND,
• possesses at least one year of specialized experience equivalent to the next lower grade level of the position sought?

Appointment under this authority is exempt from competitive examining procedures and Veteran's preference.

To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 204.
(limit characters)
5. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
6. 1. Are you the spouse of a member of the Armed Forces? (Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty service member) To verify your eligibility, submit: (1) Copy of your marriage license. (2) Proof of service members active duty status.
-OR-

2. Are you the spouse of a service member who:
  1. is retired, released, or discharged from the Armed Forces due to a service-connected injury; AND
  2. on the date on which the member retires, is released, or is discharged, has a disability rating of 100 percent under the standard schedule of rating disabilities in use by the Department of Veterans Affairs;
To verify your eligibility, submit: (1) a copy of your marriage license. (2)  DD-214, documenting retirement, release, or discharge due to disability. (3) Disability letter from the Department of Veterans Affairs or Armed Service, specifying 100% disability at the time of discharge, release or retirement from active duty service.

-OR-

3. Are you the spouse of a deceased service member who:
  1. was married to the service member on the date the service member died, while on active duty in the Armed Forces; AND
  2. has not remarried.

To verify your eligibility, submit: (1) a copy of your marriage license, documentation identifying marital status at the time of death and proof that you have not remarried. (2) DD-214 documenting the death of the service member while on active duty, the death certificate; or a letter from the Department of Veterans Affairs or Armed Service, etc. specifying the service member's death while on active duty.
For more information, review USAJOBS Military Spouses resources

Note: The National Defense Authorization Act for Fiscal Year 2019 (NDAA FY19), section 573(e) sunsets these statutory changes on August 12, 2023, after which time the provisions at 5 USC 3330(d) in effect prior to the date of enactment (i.e., August 12, 2018) will apply again.

(limit characters)
7. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
8. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
9. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?  

For more information, review Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
10. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
11. You must have held a career or career-conditional appointment at some time in the past. and have held the grade advertised or higher with the same or higher promotion potential.

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND, 
  • your status in the competitive service (Position Occupied field is 1).
(limit characters)
12. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1).
(limit characters)
13. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
14. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Assessment 1
We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be supported by your resume and supporting documentation. (limit characters)
All applicants must meet one of the following. Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. (limit characters)
1. TIME-IN-GRADE: The following section is used to identify time-in-grade requirements for this vacancy. Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. These applicants must have held the GS-06 grade or higher for a year in order to meet this requirement for the GS-07 level of this vacancy. The grade may have been in any occupation but must have been held in the Federal service. Please select the response below that most accurately describes you.
(limit characters)
2. MINIMUM QUALIFICATIONS: From the description below, please select the response that best reflects your level of experience related to the GS-07 level for the position as listed in this announcement. (limit characters)
For each task in the following group, choose one statement from the list below that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Oversee all electronic credentialing system functions for Dependent
Providers without supervision.
(limit characters)
4. Conduct independent file reviews and audits.
(limit characters)
5. Provide guidance and/or training to on-boarding and current medical
staff and appropriate management on all matters related to
credentialing.
(limit characters)
6. Exercise judgment and skill in providing advisory services to
managers and supervisors.
(limit characters)
7. Effective use of oral and written communication with internal and
external contacts.
(limit characters)
8. Advise Service and Section Chiefs, Department Managers and Human
Resources personnel on Credentialing requirements and Joint
Commission Standards.
(limit characters)
9. Manage electronic credentialing system access levels to ensure
compliance with directives.
(limit characters)
10. Complete electronic credentialing system quarterly report required by
national office.
(limit characters)
11. Independently direct credentialing program with knowledge of
accreditation and credentialing principles, concepts and practices.
(limit characters)
12. Apply interpretation and enforcement of state/federal regulations, Joint
Commission standards, agency rules/regulations/directives, and
facility policies.
(limit characters)
13. Provide guidance to on-boarding providers on credentialing processes
per requirements.
(limit characters)
14. Consistently inform executive staff of status including staffing ratios
and credentialing time reports.
(limit characters)
15. Coordinate with internal and external customers at various levels for
sharing of information, respond to inquiries, and maintain a
professional environment and courtesy.
(limit characters)
16. Anticipate and identify problems through creativity, ingenuity and
initiative, and develop appropriate methods of solution.
(limit characters)
17. Establish workflow methods and procedures and set priorities.
(limit characters)
18. Ensure primary source verification of credentials for register nurses,
occupational, social workers, and all other dependent providers is
complete prior to initial date of employment, and continued
maintenance.
(limit characters)
19. Assess provider professional credentials in detail to ensure legitimacy
and accuracy.
(limit characters)
20. Create and/or maintain roster of dependent providers to ensure
accuracy of time-limited credentials, timely inactivation or transfer of
provider files.
(limit characters)
21. Maintain purchasing and reconciliation records for all credentialing
related purchase card transactions in accordance with policy,
timeframes and guidelines.
(limit characters)
22. Recognize and accomplish management objectives without sacrificing
fundamental principles of program in which responsible.
(limit characters)
23. Manage National Practitioner Data Bank NPDB) queries.
(limit characters)
24. Generate electronic credentialing system reports and report cards
independently to limit facility's vulnerability in high risk areas.
(limit characters)
25. Create and/or maintain comprehensive databases.
(limit characters)
26. Maintain appropriate directives, circulars, references, standard
operating procedures, etc.
(limit characters)
27. Utilizes several types of office automation software packages,
practices and procedures and to process and produce a wide range of
documents and other materials
(limit characters)
28. IMPORTANT REMINDER: I understand there are additional documents (listed in the "How to Apply" section), that need to be submitted by the closing date of this announcement in order to be considered for this position. I also understand that there are additional documents that are required to be submitted depending upon the hiring path I choose to apply under (veteran preference, schedule A, facility employee, etc.).
(limit characters)
RESUME REMINDER- Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held. Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)
FEDERAL EMPLOYEES Current and former Federal employees MUST provide their most recent SF-50, Notification of Personnel Action. VA employees can find your SF-50 in your Official Personnel Folder (e-OPF).
 
(limit characters)