Veterans Affairs, Veterans Health Administration Logo
Position Title
Medical Support Assistant
Agency
Veterans Affairs, Veterans Health Administration
Announcement Number
CBTB-10695682-20-CS Opens in new window
Open Period
Friday, January 10, 2020 to Thursday, April 9, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
2. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Assessment 1
Thank you for your interest in a career with the VA. The following will determine that you meet the qualifications for the position of Medical Support Assistant.
From the descriptions below, select only one letter that best describes how you meet the basic qualification requirements for the position of Medical Support Assistant, GS-05. These are screen-out questions. If you do not meet this element, your application will receive no further consideration.
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Select “Yes” or “No” to the following question(s). (limit characters)
1. Advanced Medical Support Assistants must be proficient in spoken and written English. Are you proficient in spoken and written English? (limit characters)
2. Basic Education/Experience Requirements for all grade levels of Medical Support Assistants:
I have six months of clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of this position OR
I have one year of education above high school OR
I have an equivalent combination of experience and education that are qualifying for entry level.
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3. Minimum Qualifications Requirement for GS-05 level Medical Support Assistant: I have one year of experience equivalent to the next lower grade level, GS-05, that fully meets the following Knowledge, Skills, and Abilities.
  • Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.
  • Knowledge of basic medical terminology.
  • Ability to make appointments in a clinical setting.
  • Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.
  • Ability to communicate effectively and professionally with employees at varying grade levels.
  • Ability to identify customer's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.
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4. Experience or Education Requirement for GS-05 level Medical Support Assistant: Please select from the choices below how you best meet this requirement. (limit characters)