National Park Service Logo
Position Title
Supervisory Visitor Use Assistant
Agency
National Park Service
Announcement Number
IM-1541-SAGU-20-10708398-ST Opens in new window
Open Period
Friday, January 31, 2020 to Wednesday, February 12, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans' Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current career/career-conditional Department of the Interior Federal employee and meet the following Competitive Merit Promotion Eligibility:
 
Current Department of the Interior Federal employee with a career or career- conditional appointment in the competitive service that holds, or have held a career or career-conditional position at a lower grade level as the position being announced.
 

To verify your eligibility as a current Department of the Interior Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current Department of The Interior employee. All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
4. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
(limit characters)
5. Are you a current career/career-conditional Department of the Interior Federal employee and meet the following Non-competitive Merit Promotion Eligibility:
 
Current Department of the Interior Federal employee with a career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced.

To verify your eligibility as a Department of the Interior Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current Department of the Interior employee. All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
Assessment 1
Selective Placement Factor (limit characters)
1. Selectees must be able to collect and account for money. Please select the response below that best describes your qualifications in this area. If you do not meet the requirements of this selective factor, you will be rated ineligible for this position. You MUST submit documentation of how you meet this requirement, as indicated below, to be considered qualified for this position.

Do you have experience accurately collecting and accounting for monies?
(limit characters)
Minimum Qualification (limit characters)
2. From the descriptions below select the one response that best describes how your specialized experience meets the requirements for the Supervisory Visitor Use Assistant, GS-07 position.
(limit characters)
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position A- I have not had education, training or experience in performing this task. B- I have had education or training in performing the task, but have not yet performed it on the job. C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures. D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee. E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Handling conduct and discipline issues.
(limit characters)
4. Organize, create and/or present trainings for staff and co-workers related to fee collections procedures, customer service, and/or safety topics
(limit characters)
5. Hiring, training and supervising employees.
(limit characters)
6. Provides information to the public about park area's natural and cultural resources
(limit characters)
7. Resolve customer/visitor complaints.
(limit characters)
8. Ability to give accurate and useful information about the park's facilities and recreational opportunities programs. (limit characters)
9. Conducting road and drawer fee collection audits with documentation. (limit characters)
10. Safety programs and OSHA requirements.
(limit characters)
11. Verify shift reports, reconcile discrepancies and errors in shifts and balance remittances from multiple shift reports.
(limit characters)
12. Tracking and safeguarding of accountable stock and change funds
(limit characters)
13. Operating entrance station, managing supplies and equipment.
(limit characters)
14. Use of computer remittance software, such as Advantage.
(limit characters)
15. Banking procedures as they relate to fee collection and tracking of deposits.
(limit characters)
16. Use and operate computers, credit card modems, surge protectors and battery backup systems
(limit characters)
17. Use of cash registers and Windows based remittance software.
(limit characters)