- Position Title
- ADVANCED MEDICAL SUPPORT ASSISTANT (COMMUNITY CARE)
- Agency
- Veterans Affairs, Veterans Health Administration
- Announcement Number
- CBTG-3770-10732348-20-DC Opens in new window
- Open Period
- Friday, February 21, 2020 to Wednesday, February 26, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Assessment 1
MINIMUM REQUIREMENTS: This position has specific minimum requirements. These requirements are listed below.
1.
CITIZENSHIP: This position requires that you be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3g.)
2.
EXPERIENCE: One year of experience equivalent to the next lower grade level (GS-5). Examples of experience needed at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.). PLEASE SELECT THE BEST ANSWER THAT REFLECTS HOW YOU MEET THE EXPERIENCE NEEDED ABOVE.
KSAs: In addition to the basic requirements, applicants must demonstrate the KSA's below. The following statements pertain to your Knowledge, Skills, and Abilities: For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
4.
Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
5.
Advanced knowledge of the technical health care process as it relates to access to care.
6.
Advanced knowledge of managing a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
7.
Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.
8.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
9.
Your rating is subject to verification based on the résumé, narratives and other relevant documents you submit, and through verification of references as appropriate. Deliberate attempts to falsify information are grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from federal employment. Please choose how you wish to certify that your answers are accurate and complete.