Immigration and Customs Enforcement Logo
Position Title
Mail & File Clerk (OA)
Agency
Immigration and Customs Enforcement
Announcement Number
DAL-PLA-10853641-TD Opens in new window
Open Period
Wednesday, July 29, 2020 to Thursday, August 6, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans' Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or higher than the grade level of the vacancy
  • the promotion potential (full performance level) of the position you are being separated from is equal to or higher than the promotion potential of the vacancy, and
  • your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?
If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or higher than the grade level of the vacancy
  • the promotion potential (full performance level) of the position you are being separated from is equal to or higher than the promotion potential of the vacancy, and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
Conditions of Employment
1. Can you type 40 words per minute based on a 5 minute sample, with fewer than 3 errors? (limit characters)
2. Do you possess knowledge of general office automation software, practices, and procedures? (limit characters)
Assessment 1
The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1. Which of the following statements best describes your experience and/or education that would qualify you for the GS-04 grade level?
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2. Which of the following statements best describes your experience and/or education that would qualify you for the GS-05 grade level?
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Date stamp, sort, and route a wide variety of mail to the appropriate staff/office.
(limit characters)
4. Prepare routing and control forms and attach to correspondence requiring reply or action.
(limit characters)
5. Sack, bundle, and wrap outgoing materials for delivery to external customers.
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6. Process registered, certified, insured and overnight materials.
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7. Review special projects and files and determine whether files should be consolidated, archived, or merged.
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8. Operate office equipment such as, but not limited to, scanner, shredder, postage machine, fax machine, and copy machine.
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9. Reroute misdirected mail for delivery to appropriate addressee.
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10. Respond to case file requests from external offices, departments, and agencies by locating and logging files in an electronic tracking system before mailing files to requesters.
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11. Respond to questions on the telephone, recording detailed messages, and routing the messages to the appropriate person.
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12. Screen for priority items to determine which items to process first.
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13. Receive case files and log them into an electronic tracking system before returning them back to shelves or forwarding them based on routing instructions.
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14. Maintain a filing system by sorting and arranging case files in file rooms on file shelves in accordance to either a numbering system or by alphabetical order.
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15. Assemble documents to insure that materials related to specific case files are kept together and interfiled.
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16. Maintain spreadsheets to track new case file assignments to attorneys.
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17. Participate in quarterly file audits to maintain integrity of the filing system.
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18. Review status of case files in case tracking systems.
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19. Research multiple electronic systems to determine the current location of a case file.
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20. Utilize a personal computer to conduct searches, research, or queries through the internet or intranet website.
(limit characters)
21. Use general office automation software to prepare a variety of correspondence, memoranda, letters, reports, etc.
(limit characters)