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Position Title
Associate Ombudsman
Agency
National Institutes of Health
Announcement Number
NIH-OD-DE-20-10883246 Opens in new window
Open Period
Thursday, September 3, 2020 to Thursday, September 10, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you the spouse of a member of the Armed Forces OR the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status or who is 100% disabled due to a service-connected injury?
If so, you may be eligible to be considered for a noncompetitive appointment.

Visit our NIH Jobs page for more information on eligibility and required documentation: https://hr.nih.gov/jobs/announcement-links/appointment-certain-military-spouses-eligibility

Based on the above and the referenced web page, are you eligible, and do you wish to be considered for, a noncompetitive appointment as a military spouse? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
(limit characters)
3. Are you currently an officer in the Public Health Service Commissioned Corps and are you interested in staying in the Corps if selected? If so, you may be considered for this position as a Commissioned Corps member.  If selected as a Commissioned Corps member you must meet all requirements of the Corps, which will differ from the requirements listed in the vacancy announcement.
 
To be eligible, you must submit an official document or letter from the Public Health Service verifying you are currently in, or have been accepted to, the Commissioned Corps.
 
Based on the above, are you eligible, and do you wish to be considered for, a Commissioned Corps appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
 
Notes: 
  • Not all positions are appropriate for the Commissioned Corps and it is at the supervisor's discretion to fill a position through the Corps.  Visit the Corps website for more information: https://www.usphs.gov/profession/.
  • If you do not wish to be considered for this position through a civilian appointment, please inform the individual listed in the "Agency contact information" section of the announcement.  You will be required to resign or retire from the Corps if you wish you enter a civilian appointment.
(limit characters)
4. Have you been laid off or received a letter stating that you will be laid off from federal employment, or have your disability payments from your previous federal employment stopped? If so, you may be entitled to selection priority under the under the Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP). 

You must submit the following documents with your application: Note: Your proof of eligibility MUST show the position, grade level and duty location of the position from which you were (or will be) separated and your full performance level or career ladder.  To ensure you fulfil this requirement, submit an SF-50 (Notification of a Personnel Action) that contains this information along with your proof of ICTAP or CTAP eligibility.  

Visit our ICTAP or CTAP pages for more information on eligibility and required documentation. 

Based on the above and the referenced web pages, are you eligible for ICTAP or CTAP?  If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
 
(limit characters)
5. Are you an individual with a documented intellectual, severe physical, or psychiatric disability that substantially limits one or more major life activities? If so, you may be eligible for employment through a Schedule A appointment.
 
In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility.
 
Applying under "Schedule A" can be an expedited way to get a Federal job, but it is only one of many options that may be available. You will still have to compete with other eligible applicants and meet all requirements of the position including the ability to perform the essential functions of the job with or without reasonable accommodations.
 
Based on the above, are you eligible, and do you wish to be considered for, a Schedule A appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Thank you for your interest in the Associate Ombudsman, GS-0301-11/12/13, position at our agency. For each task in the following group, choose the statement from the list below that best describes your experience, training, or ability. For the purposes of this assessment, an expert is a person, through education and experience, who has a comprehensive and authoritative knowledge of or skill in a particular area. (limit characters)
1. Choose the one answer that best describes how you meet the basic qualification requirements for an Associate Ombudsman, GS-0301-11 position as described in the Qualification Section of the Vacancy Announcement.
(limit characters)
2. Choose the one answer that best describes how you meet the Additional Qualification Requirements for an Associate Ombudsman, GS-0301-12 position as described in the Qualifications Section of the Vacancy Announcement.
(limit characters)
3. Choose the one answer that best describes how you meet the Additional Qualification Requirements for an Associate Ombudsman, GS-0301-13 position as described in the Qualifications Section of the Vacancy Announcement.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Develop Alternative Dispute Resolution processes or policies for use by an organization.
(limit characters)
5. Use a range of specialized and tailored alternative dispute resolution techniques to address systemic areas of workplace conflict.
(limit characters)
6. Offer alternative perspectives to employees and leaders to promote understanding and opportunities for conflict resolution.
(limit characters)
7. Work with senior leaders to create work environments that support open and meaningful discourse.
(limit characters)
8. Develop Alternative Dispute Resolution strategies, approaches, and methods to resolve workplace conflicts at a systemic level.
(limit characters)
9. Meet with leaders and employees at multiple levels to understand perspectives, raise concerns, and explore alternative remedies to diverse workplace conflicts.
(limit characters)
10. Coach individuals to improve their conflict resolution skills (i.e., active listening, interest-based bargaining, negotiation, handling difficult conversations).
(limit characters)
11. Provide general guidance to managers and employees to explore interests, identify priorities, sharpen communication skills, and determine strategies to address workplace concerns.
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12. Develop means and channels of communication to facilitate the resolution and prevention of workplace conflicts and issues.
(limit characters)
13. Promote awareness of Alternative Dispute Resolution programs within an organization.
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14. Facilitate or mediate complex workplace issues and dynamics.
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15. Gather, synthesize and evaluate information regarding conflict situations to share with leaders and teams in preparation for group interventions.
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16. Design and facilitate informal group interventions as a third-party intervenor regarding workplace issues and dynamics.
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17. Provide conflict coaching to managers or scientists to support the resolution of interpersonal conflicts that may impede or halt research collaborations.
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18. Identify patterns in individual and group conflicts as possible indicators of systemic problems.
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19. Develop strategies and options for systemic interventions to address workplace challenges.
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20. Resolve disputes involving issues such as scientific ethics, authorship, intellectual property or team science.
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21. Initiate collaborative decision-making and consensus-building processes within teams.
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22. Design and deliver workshops and presentations on communication and conflict resolution topics.
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23. Refer individuals to appropriate resources, including informal and formal dispute processes.
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24. As an applicant for federal employment you are required to provide accurate, complete, and honest information. All applicants are treated fairly and equally, so it is important you know what is required of you. You must read this question, then certify your application. You will be disqualified from consideration for this position if you do not answer this question or do not certify your application.
I understand that if I misrepresent or exaggerate my experience or education, or provide false, fraudulent, or misleading information in or with my application, it may be grounds for not hiring me, firing me after I begin work, and may be punishable by fine, imprisonment, or debarment from federal employment.

I understand that not following the information and instructions contained in the vacancy announcement may result in an ineligible rating, or me not being considered for certain eligibilities, preferences, grade-levels, specialties, and other areas of the announcement that require me to provide information.

Do you certify that you have read this statement and understand what is required of you, and certify that to the best of your knowledge and belief, all of the information included in your application is true, correct, and provided in good faith?
(limit characters)