National Park Service Logo
Position Title
Park Guide
Agency
National Park Service
Announcement Number
PW-1545-LARO-20-10902582-MP Opens in new window
Open Period
Tuesday, September 1, 2020 to Tuesday, September 15, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans' Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Do you meet one of the following Competitive Merit Promotion Eligibilities:
  • Current Federal or former employees with career or career- conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
  • Veterans Employment Opportunity Act (VEOA) eligibles
 
To verify your eligibility, you must submit supporting documentation.  For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.  All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
5. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
(limit characters)
6. Are you currently or have previously held a permanent Career or Career Conditional position in the Federal Government in the Competitive Service equivalent to the full performance level of the grade of the position being advertised?

To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • status in the competitive service (Position Occupied field is 1).
(limit characters)
7. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
  • Disabled veteran receiving 30% or more disability compensation from the VA;
  • Transfer or reinstatement eligible:  current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
  • Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.
 
To verify your eligibility, you must submit supporting.  For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc.  All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
Select the appropriate eligibility item(s) based on the below recruitment considerations.

Merit Promotion: You will only receive consideration (if eligible) under competitive merit promotion procedures if you select AT LEAST ONE of any of the following eligibilities: I/CTAP, Competitive DOI, Competitive Federal Employee, Land Management Workforce Flexibility Act, NPS Employee, or VEOA.

Non-Competitive: You will only receive consideration (if eligible) under non-competitive and/or Special Hiring Authority if you select AT LEAST ONE of any of the following eligibilities: 30 Percent or More Disabled Veteran, Appointment of Certain Military Spouses, Certain Former Overseas Employees, Foreign Service Employees, National Service (Peace Corps/Vista), Non-Competitive DOI MP, Non-Competitive Federal Employee, OPM Interchange Agreement and Other Miscellaneous Authorities, People with Disabilities, Public Lands Corps, Schedule A, Veterans Recruitment Authority (up to GS-11 equivalent positions).
(limit characters)
2. My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP). (limit characters)
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or items that are left blank will not receive credit. (limit characters)
Minimum Qualifications (limit characters)
1. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Park Guide GS-0090-05. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
Interpretation - Knowledge of communications techniques necessary to prepare and deliver structured and informal presentations to varied audiences. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Utilize a variety of appropriate interpretive techniques such as metaphors, storytelling, and analogies to deliver information to diverse audiences.
(limit characters)
3. Utilize interpretive principles that focus on audience-centered engagement (essential questions, dialogic questions and other appropriate audience-centered techniques) that provide opportunities for the audience to contribute to resource meanings.
(limit characters)
4. Research scientific, technical, and/or historical sources to develop information and educational programs.
(limit characters)
5. Conducts independent research of topics for the purpose of providing interpretive programs.
(limit characters)
6. Present formal interpretative programs that were developed by others that incorporate an extensive body of facts (e.g., live demonstrations, PowerPoint presentations, photographic slide shows or comparable).
(limit characters)
7. Utilize interpretive techniques suggested by others to facilitate connections between audiences' interests and their surroundings.
(limit characters)
8. Mentor team members by providing guidance and feedback.
(limit characters)
Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
9. Perform opening and closing procedures for an information center or place of business according to established procedures.
(limit characters)
10. Keep informational bulletin boards up-to-date and in a well-kept, organized state.
(limit characters)
11. Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
(limit characters)
12. Provide a wide range of services to visitors including public orientation, explanations of current park events and potential safety hazards.
(limit characters)
13. Assess customer needs to provide appropriate level of information or assistance.
(limit characters)
14. Provide information to the public about cultural, historical or natural science topics to answer questions, stimulating interest and appreciation.
(limit characters)
15. Interact with others to resolve conflicts, disputes, or grievances or direct customers with problems, questions, or complaints to the appropriate person.
(limit characters)
16. Serve as a front-line representative of an organization to greet customers and answer questions both in and outside of the park.
(limit characters)
17. Communicate with educational groups, the public and the community which include people of various ages and cultural backgrounds under a variety of circumstances.
(limit characters)
18. Assist the public in planning visits to and recommending activities in the area.
(limit characters)
19. Educate customers regarding rules, regulations, and safety concerns to gain compliance.
(limit characters)
20. Serve as a front-line representative of the organization to greet customers and answer questions.
(limit characters)
21. Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include; different cultures, ages, social, ethnic, and economic groups, etc.
(limit characters)
Technology Application - Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
22. Use computer software for internet research, word processing and data entry to accomplish work.
(limit characters)
23. Operate standard office equipment other than computers (such as telephone, fax, photocopier, calculator) to accomplish work.
(limit characters)
24. Use multimedia (such as, audio-visual equipment, computer software) to create informational presentations or products.
(limit characters)