Veterans Affairs, Veterans Health Administration Logo
Position Title
HEALTH SYSTEMS SPECIALIST
Agency
Veterans Affairs, Veterans Health Administration
Announcement Number
CBSW-10913418-20-AWM Opens in new window
Open Period
Wednesday, September 30, 2020 to Wednesday, October 7, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
(limit characters)
3. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
4. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
5. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
6. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?  

For more information, review Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
7. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
8. Do you have prior Career or Career-Conditional Service with the Federal Government? If so, you may be eligible for reinstatement.

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field box 24. is 1 or 2); AND, 
  • your status in the competitive service (Position Occupied field box 34. is 1).
  • highest grade previously held (Grade or Level field box 18.)
(limit characters)
9. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1).
(limit characters)
10. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
11. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Specialized Experience: Do you possess one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization? Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems as it relates to access, productivity, and the interdependence of clinical services; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
(limit characters)
2. Time-in-grade restrictions apply to this position at the GS-13 grade level. Eligible candidates must have completed 52 weeks at the next lower grade level, GS-12, or equivalent pay band, required in this occupational series to qualify for GS-13. Have you completed 52 weeks at the GS-12 or equivalent pay band? Please select the appropriate answer below. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Develops and maintains implementation toolkits, protocols, policies and procedures to guide the VISN and associated health care systems in the implementation and evaluation of sleep services within the network. These services include but are not limited to intra- and interfacility home sleep apnea testing, synchronous telehealth, remote monitoring programs for positive airway pressure (PAP) devices, remote PAP device delivery and education methods, and travel clinics. Identifies stakeholder offices for each service and ensures representation from each office during document or toolkit development.
(limit characters)
4. Facilitates dissemination of finalized documents and toolkits to the national community for scaling of the CRH model. Maintains a nationally available information sharing website (i.e. Teams, Sharepoint), where all CRH resource documents, toolkits, and program support materials are collated. Provides guidance to the AO or Business Manager to compile a similar Teams or sharepoint site for the V21 program.
(limit characters)
5. Prepares communication plans about TeleSleep for the health care systems in V21, VISN leadership, and VACO stakeholder offices. Manages tasks and follows up on action items all meetings related to the V21 TeleSleep CRH. Serves as the liaison for communication about the CRH from outside V21. Assists the V21 TeleSleep Lead in preparing all V21 CRH presentations and webinars, and prepares for meetings with stakeholders at VACO, VISN and VAMC levels. Provides support to presenters, including provision of slides, demonstrations of technologies or software, video support,brochures, and supports follow up communication. Prepares full briefings as appropriate for program, facility and VISN leadership. Prepares quarterly bulletins for the Program office to disseminate to stakeholders informing them of innovation, sleep-related programs, and individual or field site recognition for related work.
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6. Provides support to V21 TeleSleep CRH and field programs to analyze, improve, and document operational procedures and policies as they relate to enhancing the effectiveness of the TeleSleep program's goals. Works with local field sites to identify potential barriers to implementation of TeleSleep components(i.e., cellular coverage insufficient for wireless transmission of PAP data) and collaborates with local, regional, or national program leadership to create solutions.
(limit characters)
7. Engages with V21 facility telehealth leadership and support staff to implement the CRH and to correct any outdated clinic set ups or processes for sleep services. Advises on Sleep stop codes and clinic set ups, nomenclature of CRH and non-CRH sleep clinics. Identifies and communicates any unresolved problems to the national sleep stop code workgroup for evaluation. Interfaces with the synchronous and asynchronous national telehealth leads for all sleep-related activities. Interfaces with Office of Connected Care Telehealth Services to support implementation of nationally mandated web and mobileapplications (i.e., VA Video Connect, VA Online Scheduling, REVAMP), Sleep Software as a Service, and to receive reporting (monthly, quarterly, annual) for sleep use.
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8. Serves as the point of contact and coordinator of nationally distributed resources from the program office, such as home sleep apnea testing devices. This includes development of contracts, if needed, and coordinating distribution of devices. Administers implementation assessment surveys and summarizes the data for presentation and reporting purposes. Serves as the point of contact for the Denver Logistics Center implementation of PAP device supply lines for V21. Serves as the point of contact for any VISN-wide respiratory care contracts to supplement PAP device education, set up and long-term management, as well as similar community-based partnerships for oral appliance evaluation, fitting, and follow up.
(limit characters)
9. Serves as primary point of contact for all new hub/spoke sites within the VISN (including CBOCs) and provides direction to these sites to become operational. Works closely with VISN and Facility Telehealth Coordinators to coordinate trainings necessary for implementation of TeleSleep services. Performs site visits to VAMCs or CBOCs, as needed, to facilitate operationalizing programs.
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10. Works in collaboration with DSS and MCAO to ensure labor mapping of CRH staff and proper clinic builds across sites. Develops and disseminates pertinent process maps for workload capture and clinic set up.Works with the national asynchronous telehealth lead to monitor for orphans and achievement of timeliness of store-and-forward metrics being completed; develops and institutes a plan for improvement when targets are not met.
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11. Works directly with the Program Lead, V21 CRH leadership, and health care systems to prepare an annual budget for the program. Works in collaboration with the evaluation team to track metrics to support the budget.
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12. Responsible for expenditure of year end excess funds to purchase equipment. Works directly with logistics and contracting to acquire necessary equipment.
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13. Develops in collaboration with the Program Lead, the TeleSleep response to the annual RFA for the V21 Specialty Care CRH programs.Works with VISN staff to ensure required documents are submitted on time and are completed. Supports the national Specialty Care CRH sub-council to review TeleSleep applications to facilitate coordination and standardization of TeleSleep CRHs across all VISNs. Provides support to programs in the national Office of Rural Health TeleSleep Program that are transitioning or considering a transition to a CRH model.
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14. Participates in developing sustainment plans for the V21 TeleSleep CRH and monitoring milestones related to sustainment (i.e., Care in the Community cost and volume and productivity measures and labor mapping throughout the VISN). Supports the evaluation team in engagement of V21 sleep programs to meet reporting requirements. Participates in qualitative evaluation of V21 TeleSleep CRH services for both providers and patients. Coordinates dissemination of evaluation findings and incorporates findings into iterative processes for program modifications responsive to feedback.
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15. Responsible for all quarterly and annual reporting. The incumbent will prepare, monitor, justify, and defend the budget and milestones for each aspect of the program. Works with V21 TeleSleep CRH analysts and TeleSleep QUERI Partner to validate data systems implemented in the field are capturing specified data elements in the Corporate Data Warehouse. Reviews data quarterly to review output and identify sites with aberrant data to perform necessary reviews.
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16. Works with QUERI partner, VISN and/or V21 TeleSleep CRH analyst to obtain relevant data to trend disease prevalence, backlog, utilization and cost data related to sleep services annually. Reviews and identifies practices with highest returns on investment relate to cost, utilization, and backlog.
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17. Performs management analysis and evaluation that considers all factors; such as cost effectiveness, project goals and objectives and compliance to legal and regulatory guidelines. Provides the guidance and advice on the best methods of analysis and evaluation to accomplish the mission and ensure the optimum strategy is attained. Analyzes new legislation for the impact tot his program and determining the implications of new regulation and adhering to their compliance requirements. The incumbent will be responsible for developing the initial strategies for the program development and implementation whenever new technologies are introduced.
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RESUME REMINDER - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)
DOCUMENTATION REMINDER - If you are a current, permanent or prior Federal employee, you must provide a copy of your last or most recent SF-50, "Notice of Personnel Action." The SF-50 must identify your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of status. (limit characters)
VETERAN DOCUMENTATION REMINDER: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
(limit characters)
18. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
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