Customs and Border Protection Logo
Position Title
Facilities Operations Specialist
Agency
Customs and Border Protection
Announcement Number
OFAM-SMP-10941707-JPH Opens in new window
Open Period
Monday, November 9, 2020 to Friday, November 13, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • you occupy a position in the same local commuting area of the vacancy; AND
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • you are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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2. Are you a current or former Federal civilian employee that meets one of the following criteria:
  • Is currently employed with the Federal government in a permanent competitive service position; OR
  • Was previously employed with the Federal government with career status in a competitive service appointment; OR
  • Was previously employed with the Federal government with career-conditional status in a competitive service appointment, and are within 3 years of the date of separation or are Veterans' Preference eligible?
 
To verify your eligibility as a current or former Federal employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting:
  • Tenure: Career or career-conditional (1 or 2)
  • Position Occupied: Competitive service (1)
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3. Are you a current or former federal employee displaced from a position in a federal agency? If yes, confirm:
  • you occupy (or have been separated from) a position located in the same local commuting area of the vacancy;
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • your last performance rating of record is at least fully successful or the equivalent
To verify your eligibility, you must submit supporting documentation to validate your claim of ICTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
For more information, review the USAJOBS Resource Center.
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4. The following question applies to current or former Federal employees.  If you are not a current or former federal employee, select No.  Applicants who claim only the Promotion Potential eligibility will not receive further consideration. 

Do you hold or have you previously held a permanent position in the Federal competitive service (or in another merit system with which OPM has an interchange agreement) with a Full Performance Level (FPL) equivalent to or higher than the FPL of the position being announced?
 
Applicants who competed for and currently hold or have previously held a permanent position with the same FPL or higher as the position being announced, may be referred for selection without competition under our agency promotion procedures.  Details and temporary promotions are not considered permanent positions.
 
To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form that reflects:
  • career or career-conditional (Tenure field is 1 or 2); AND
  • status in the competitive service (Position Occupied field is 1); or if with another merit system which OPM has an interchange (Position Occupied field is 2); AND
  • Full Performance Level equivalent to or higher than the grade level being announced.
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5. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. For information on how to request your veterans documentation please contact the Veterans Affairs Benefits and Services at 1-800-827-1000  or online via https://iris.custhelp.va.gov/app/ask/ 
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Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
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4. There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-11 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
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5. There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-12 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
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6. There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.

If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.

Do you meet the residency requirement?
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7. Are you receiving a retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your retirement annuity.

To verify, please submit a copy of your retirement SF-50 with your application package.
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8. If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A. (limit characters)
9. If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA. (limit characters)
10. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)

    For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary

    Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
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Assessment 1
The following question will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements. (limit characters)
1. Which of the following best describes your experience to qualify for the GS-12 grade level? (limit characters)
2. Which of the following best describes your experience to qualify for the GS-13 grade level? (limit characters)
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
3. Indicate the extent of your experience managing facility operations.
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4. Indicate the extent of your experience directing the work of employees and contractors to perform facility construction, repairs, improvement, and maintenance.
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5. Do you have experience determining allocation and utilization of resources in facilities that are dispersed geographically?
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6. Indicate the extent of your experience developing plans and specifications for facilities maintenance, repairs or alterations.
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7. Indicate the extent of your experience preparing documentation for facility modifications.
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8. Indicate the extent of your experience making decisions regarding facilities-related repair versus replacement or construction.
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9. Indicate the extent of your experience in setting and adjusting priorities for repairs and operations.
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10. Indicate the extent of your experience identifying, tracking, and performing preventative maintenance activities for building systems (e.g., building automation systems, HVAC, plumbing, generators).
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11. Select the response that best describes your experience communicating with others about facilities maintenance issues.
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12. Indicate the extent of your experience determining whether work requests and service needs will be met through in-house capabilities or through contract work.
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13. Indicate the extent of your experience responding to customer building systems complaints and requests.
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14. Indicate the extent of your experience analyzing work requirements to identify the resources required.
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15. Indicate the extent of your experience conducting work performance critiques.
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16. Indicate the extent of your experience performing the duties of a Contracting Officer's Representative (COR).
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17. Select the response that best describes your experience monitoring facilities maintenance work performed by contractors.
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18. Indicate the extent of your experience acting as a liaison with contractors.
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19. Indicate the extent of your experience in reporting to higher level officials on technical and administrative aspects of facilities programs.
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20. Indicate the extent of your experience ensuring compliance with established policies and regulations.
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21. Do you have experinece directing the work of employees who are dispersed geographically and who work various shifts?
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22. Indicate the extent of your experience in utilizing project management techniques.
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23. Indicate the extent of your experience persuading agency officials to accept and implement findings and recommendations.
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24. Indicate the extent of your knowledge and training in Heating Ventilation and Air Conditioning (HVAC) systems.
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25. Indicate the extent of your knowledge and training in Plumbing systems.
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26. Indicate the extent of your knowledge and training in Electrical stems.
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27. Indicate the extent of your knowledge and training in Carpentry and Masonry.
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