Office of the Secretary of the Interior Logo
Position Title
Organizational Ombuds
Agency
Office of the Secretary of the Interior
Announcement Number
OS-6080-21-EW-042(DEU) Opens in new window
Open Period
Friday, December 11, 2020 to Thursday, December 17, 2020
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2.

Do you wish to be considered under CTAP?
To be eligible for Career Transition Assistance Plan (CTAP), a person must:

Be a current or former permanent competitive status DOI federal employee displaced from a position in the same local commuting area of the vacancy with a current (or last) performance rating of record of at least fully successful or the equivalent.

To claim eligibility under CTAP, you must submit the following documentation with your application:

Copies of the appropriate documentation which includes:

  • Reduction in force (RIF) separation notice;
  • SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area;
  • You MUST also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
3.

Do you wish to be considered under ICTAP?
To be eligible for Interagency Career Transition Assistance Plan (ICTAP), a person must:

Be a current or former permanent competitive status federal employee displaced from a position in a non-DOI federal agency (e.g., IRS, VA, Department of Labor, etc.) in the same local commuting area of the vacancy with a current (or last) performance rating of record of at least fully successful or the equivalent.

To claim eligibility under ICTAP, you must submit the following documentation with your application:

Copies of the appropriate documentation which includes:

  • Reduction in force (RIF) separation notice;
  • SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area;
  • You MUST also submit documentation to reflect your current (or last) performance rating of record.
(limit characters)
Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. It is your responsibility to ensure that your resume and correct documents are uploaded and received. Please, verify during the application process on the "application review page" that you have uploaded the appropriate documentation as stated in the required documents section of the vacancy announcement. No documentation will be accepted after the closing date of the announcement. I understand that it is my responsibility that I must submit a resume and all required supporting documentation prior to the closing date of the announcement. (limit characters)
4. What attracted you to this position? (limit characters)
5. If you have ever held a Federal position please indicate your pay plan, highest grade held, and dates held below (e.g. GS-13; 08/15/11 - 08/15/12). If applying based on noncompetitive eligibility and if you do not have prior Federal service, please type "N/A" in the text box below. (limit 100 characters)
Assessment 1
Thank you for your interest in this vacancy. Please select the response that best reflects how you meet the qualification requirements for this position. YOUR RESUME MUST SUPPORT THE ANSWERS YOU CLAIM IN THE QUESTIONNAIRE IN ORDER TO BE FOUND QUALIFIED AND CONSIDERED FOR THE POSITION. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Do you possess at least one year of specialized experience equivalent to at least the GS-12 level as described in the vacancy announcement, and are the specialized experience requirements clearly written in your resume? (limit characters)
2. Do you have at least one year of experience equivalent to at least the GS-12 grade level serving as an organizational ombuds for a large organization (example: 8000 + employees) with responsibility for a client base that is geographically dispersed nation-wide or world-wide?
(limit characters)
3. Do you have at least one year of experience equivalent to at least the GS-12 grade level delivering training on communication and conflict resolution skills?
(limit characters)
4. Do you have at least one year of experience equivalent to at least the GS-12 grade level assisting with the design and operation of an integrated conflict management system
(limit characters)
5. Do you possess at least one year of specialized experience equivalent to at least the GS-13 level as described in the vacancy announcement, and are the specialized experience requirements clearly written in your resume? (limit characters)
6. Do you have at least one year of experience equivalent to at least the GS-13 grade level serving as an organizational ombuds for a large organization (example: 8000 + employees) with responsibility for a client base that is geographically dispersed nation-wide or world-wide?
(limit characters)
7. Do you have at least one year of experience equivalent to at least the GS-13 grade level developing and delivering training on communication and conflict resolution skills?
(limit characters)
8. Do you have at least one year of experience equivalent to at least the GS-13 grade level significantly contributing to the design and operation of an integrated conflict management system?
(limit characters)
9. Do you have at least one year of experience equivalent to at least the GS-13 grade level providing ombuds services, including impartial counseling and referrals, and working as an independent neutral with management of client organizations to improve their supervision, human services, and conflict management systems?
(limit characters)
From the descriptions below, select one response that best describes how your background meets the minimum qualification requirements for the position. Read all responses before making your selection. You are required to answer every question in the questionnaire. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
10. Do you have experience as a conflict management professional working in a large federal agency or similar national organization with de-centralized leadership structures, different funding sources, and responsibility for carrying out competing missions and activities?
(limit characters)
11. Do you possess a college degree in a discipline related to conflict management?
(limit characters)
12. Please select the areas in which you have completed education or advanced training. Please select all that apply.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
13. Do you have experience handling contentious workplace situations which require impartiality when working with managers and employees at all levels in an organization?
(limit characters)
14. Do you have experience serving as a mediator for workplace disputes including administrative or negotiated grievances and EEO complaints?
(limit characters)
15. Do you have experience developing and delivering training for managers and employees on conflict resolution skills, communication skills, negotiation skills, managing cultural differences in the workplace, or other training topics related to organizational health?
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
16. Have you held a position which required exceptional communication and networking skills in order to gain the trust and confidence of key leaders and employees within the organization?
(limit characters)
17. Do you have experience educating and serving as a mentor to others on the role of an organizational ombudsman including teaching the ethical standards, practices, and skills to be an effective organizational ombudsman?
(limit characters)
18. Do you have experience working with individuals in highly stressful or emotionally charged situations?
(limit characters)
19. Do you have experience building a community of practice or developing networking capabilities for a program or organization?
(limit characters)
20. Do you have experience engaging with leadership to secure funding and other resources necessary for implementing an ombuds program.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
21. Identifies opportunities to expand and improve the use of collaborative problem solving and conflict management tools and resources.
(limit characters)
22. Identifies barriers and obstacles to effective implementation of an integrated conflict management system, including ombuds services, and implements strategies to address them.
(limit characters)
23. Participates in strategic and annual planning efforts or coordinates initiatives pertaining to an integrated conflict management system.
(limit characters)
24. Provides facilitative leadership for projects or initiatives regarding an ombuds program and other conflict management program functions in furtherance of an annual plan, strategic plan, and overall mission.
(limit characters)