Veterans Affairs, Veterans Health Administration Logo
Position Title
Health Technician (Telehealth Clinical)
Agency
Veterans Affairs, Veterans Health Administration
Announcement Number
MA-10995786-21-HP Opens in new window
Open Period
Monday, January 11, 2021 to Tuesday, January 19, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Would you accept part-time employment? (limit characters)
3. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Assessment 1
This section will be used to determine if you possess the basic requirements for appointment as a Health Technician - Telehealth Clinical position in the Veterans Health Administration (VHA). Please select the best response. (limit characters)
1. To meet basic requirements as a Health Technician - Telehealth Clinical in the VHA you must have experience, education, or a combination of both. Select the response that best describes your ability to meet the basic requirements. The entry level grade for this position is a GS-5.
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Select the appropriate answer to each of the following questions (limit characters)
2. Are you proficient in spoken and written English?
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This section will be used to determine the grade level of the experience and/or education that you possess to qualify for the Health Technician - Telehealth Clinical position. In addition to the experience/education applicants will be required to demonstrate the KSAs at the GS-6 grade level. NOTE: Your resume must support your answers in the occupational questionnaire. (limit characters)
3. GS-5 Level Experience, Education, or Combination: I possess nothing beyond the basic required experience, education or combination of experience and education as a Health Technician - Telehealth Clinical as described in questions 1 above.
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4. GS-6 Level Experience: I possess at least one full year of experience as a Health Technician - Telehealth Clinical at the next lower level (GS-5) which demonstrates the KSAs related to the duties of the position to be filled. Experience would consist of the following: Scheduling telehealth appointments using an electronic scheduling system; obtaining and documenting patient history and pertinent clinical information in electronic medical records; prepares the telehealth room where the HT readies the equipment for examination, establishes video conferencing connections, makes introductions between patient site and provider site; monitors and maintains electronic schedule of rooms, patients, technologies, and presenters; administers the patient satisfaction survey; cleans and performs minor routine maintenance of assigned telehealth technology. In addition, candidates must demonstrate the following KSAs. (1) Comprehensive knowledge of computer systems and programs to perform a variety of tasks; (2) Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education; (3) Ability to provide and receive guidance and technical direction; (4) Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments; (5) ability to read, interpret, and apply complex written instructions; (6) Knowledge of general clinical policies and procedures in a healthcare environment; (7) Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.
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The following is a Certification of Understanding. Response to this statement is mandatory. Please note, if you do not answer this question, it will result in not being considered for this position. (limit characters)
5. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
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