National Park Service Logo
Position Title
Administrative Support Assistant (OA)
Agency
National Park Service
Announcement Number
PW-1545-LARO-21-11062250-DE Opens in new window
Open Period
Monday, March 29, 2021 to Friday, April 2, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
5.

Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
Preferences
1. Select the locations you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Minimum Qualifications (limit characters)
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or items that are left blank will not receive credit. (limit characters)
1. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for an Administrative Support Assistant (OA) GS-0303-05. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
(limit characters)
2. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for an Administrative Support Assistant (OA) GS-0303-06. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
(limit characters)
3. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for an Administrative Support Assistant (OA) GS-0303-07. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
(limit characters)
Typing (Certification). This position requires the skill of a qualified typist with the ability to type at least 40 words per minute. (Screen Out) (limit characters)
4. Do you type at least 40 words per minute based on a five minute sample with three or fewer errors?
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Clerical (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
5. Process incoming and outgoing mail, receive and direct phone calls.
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6. Coordinate and schedule meetings; take and disseminate meeting minutes.
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7. Use office equipment such as computers, printers, scanners, and copiers on a daily basis.
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8. Develop and maintain an organized office filing system, both physically and electronically, abiding by retention policies.
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9. Issue keys and badges to staff following internal protocols and maintaining appropriate safeguards.
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Technical Competence (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
10. Ensure accurate and timely submission of payroll and timekeeping for employees.
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11. Document review, preparation, and processing for housing, contracting, purchasing, personnel, and property.
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12. Coordinate logistics for fleet vehicle servicing and vehicle replacement.
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13. Prepare correspondence with correct grammar, spelling, punctuation, and capitalization.
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14. Prepare and submit requests for personnel actions.
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Financial Management (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
15. Collect data for division's operating budget, maintain database and tracking spreadsheet.
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16. Perform work involving the collection, compilation, entry and tracking of data and statistical information.
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17. Utilize automated financial system to assist with review of financial activity on unit operating accounts.
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18. Follow policy, rules, and regulations regarding use of government charge card.
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Technology Application (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
19. Prepare travel authorizations, vouchers and make travel arrangements using an automated travel system such as Concur.
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20. Use database management programs such as FBMS, AFS4, FPPS, HR Portal, IQMIS and Payment Net to enter, record, and track complex information.
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21. Serve as timekeeper for park divisions utilizing QuickTime.
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22. Prepare documents using software such as MSWord, Excel, Access, and PowerPoint.
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23. Assist employees with training and operation of software programs.
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24. Manage databases containing sensitive budget and personnel records.
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25. Use an automated personnel/payroll system such as Federal Personnel and Payroll System (FPPS) or equivalent government or commercial system to research personnel issues and process personnel actions.
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Customer Service (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
26. Develop and maintain good working relationships with supervisor, managers, peers, and other areas within the organization.
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27. Provide technical assistance to employees regarding payroll, property, contracting, housing, travel, HR processing, and charge card usage.
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28. Communicate ideas and concerns clearly to supervisor and employees on a one-to-one basis or in small groups.
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29. Deal with difficult or demanding individuals in a professional manner.
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Interpersonal Skills (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
30. Serve as liaison between workgroup staff and other administrative staff or divisions.
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31. Provide policy information and direction advice to staff regarding leave, overtime, hazard pay, and related payroll requirements.
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32. Provide technical assistance and advice to travelers regarding travel regulations.
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33. Develop and maintain good working relationships with supervisors, managers, peers, and other areas within an organization.
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34. Provide information via telephone, mail, e-mail, messaging/chat, video conferencing, and in person.
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