Internal Revenue Service Logo
Position Title
Supervisory Management and Program Analyst
Agency
Internal Revenue Service
Announcement Number
21-11084523A-HCS-0343-04 Opens in new window
Open Period
Tuesday, May 4, 2021 to Monday, May 17, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. EO 13832 Candidate - Are you the spouse of an active duty member of the Armed Forces -OR- the spouse of a retired/separated member of the Armed Forces with a disability rating of 100% from the Department of Veterans Affairs -OR- the un-married widow or widower of a member of the Armed Forces killed while in active duty status?

If you indicate "Yes" for this question, you MUST submit the following:
  • Verification of the marriage to the service member (i.e., marriage license or other legal documentation verifying marriage), AND
 
  • If based on member's Active Duty status: proof of active duty status, i.e. spouse's Permanent Change of Station (PCS) or Active Duty military orders, or official documentation from the Armed Forces branch that verifies spouse's active status.
  • If based on member's 100% disability: verification of the member's retirement or release/discharge from active duty AND verification of spouse's 100% service-connected disability (DD-214 and/or VA letter).
  • If based on member's death: verification of the member's death while on active duty (DD-1300).

For more information, review FedsHireVets.gov.
  (limit characters)
3. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
4. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
5. Transfer Candidate - Are you currently employed as a permanent career or career-conditional employee in the competitive service outside of the Department of Treasury?
 
If you indicate "Yes" for this question, you MUST submit:
  • a copy of your most recent career or career-conditional SF-50 (Notification of Personnel Action) or equivalent personnel action form, AND
  • a copy of an SF-50, or equivalent, that reflects your highest grade held on a permanent basis (if different than your most recent SF-50, or equivalent), AND
  • if applying for a higher grade, a copy of an SF-50, or equivalent, which clearly demonstrates you meet the 52-week time-in-grade requirements (e.g., Promotion with an effective date more than one (1) year old, Within Grade Increase at the highest grade held, SF-50, or equivalent, at the highest grade held with an effective date more than one (1) year old), AND
  • a copy of your most recent annual performance appraisal.
 
For more information, review USAJOBS Transfer sources.
  (limit characters)
6. Reinstatement Candidate - Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?

If you indicate "Yes" for this question, you MUST submit:
  • a copy of your most recent separation SF-50 (Notification of Personnel Action) or equivalent personnel action form which MUST reflect:
    • career or career-conditional appointment type (Block 24 is Tenure 1 or 2), AND
    • competitive service type (Block 34 is Position Occupied 1), AND
  • a copy of an SF-50, or equivalent, that reflects your highest grade held on a permanent basis (if different than your most recent SF-50, or equivalent), AND
  • if applying for a higher grade, a copy of an SF-50, or equivalent, which clearly demonstrates you meet the 52-week time-in-grade requirements (e.g., Promotion with an effective date more than one (1) year old, Within Grade Increase at the highest grade held, SF-50, or equivalent, at the highest grade held with an effective date more than one (1) year old).
 For more information, review USAJOBS Reinstatement resources and USAJOBS SF-50 resources.
  (limit characters)
7. Department of Treasury Candidate - Are you a current permanent career or career-conditional, competitive status Department of Treasury (excluding Internal Revenue Service e.g.,
Dept of Mint, Fiscal Service) employee?
 
If you indicate "Yes" for this question, you MUST submit:
  • a copy of your most recent career or career-conditional SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and competitive service status (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2"), AND
  • a copy of your most recent annual performance appraisal.
If applying for a higher grade, it is recommended to also provide:
  • a copy of an SF-50, or equivalent, which clearly demonstrates you meet the 52-week time-in-grade requirements (e.g., Promotion with an effective date more than one (1) year old, Within Grade Increase at the highest grade held, SF-50, or equivalent, at the highest grade held with an effective date more than one (1) year old).
  (limit characters)
8. IRS Internal Candidate - Are you a current career or career-conditional, competitive status Internal Revenue Service (IRS) employee?

If you indicate "Yes" for this question, submit:
 
  • a copy of your most recent career or career-conditional SF-50 (Notification of Personnel Action), AND
  • a copy of an SF-50 that reflects your highest grade held on a permanent basis (if different than your most recent SF-50), AND
  • if applying for a higher grade, a copy of an SF-50 which clearly demonstrates you meet the 52-week time-in-grade requirements (e.g., Promotion with an effective date more than one (1) year old, Within Grade Increase at the highest grade held, SF-50 at the highest grade held with an effective date more than one (1) year old).
 (limit characters)
9. Land and Base Management Candidate -Are you a current or former temporary or term employee of a Land Management (LM) agency, i.e. Forest Service, Bureau of Land Management, National Park Service, Fish and Wildlife Service, Bureau of Indian Affairs, Bureau of Reclamation -OR- Base Management (BM), i.e. DoD Defense Industrial Base Facility, DoD Major Range and Test Facilities Base employee?
 
If you indicate "Yes" for this question, you MUST submit the following:
 Land Management Employee:
  •  a copy of your SF-50 (Notification of Personnel Action) showing initial appointment under competitive procedures to the time-limited appointment for a total of more than 24 months without any break in service of two (2) or more years, AND
  • proof of acceptable performance ratings for each period of employment used to meet the 24-month requirement.
     
  • Former LM Employee - You must apply within two years of your last term or temporary job date of separation, provide the documents listed above AND a copy of your separation SF-50. Your most recent separation must be for reasons other than misconduct or performance.
 NOTE: If multiple periods of time-limited appointments exist, supporting SF-50s must be provided for each period of employment used to satisfy the 24-month requirement.
 
Base Management Employee:
  •  a copy of your SF-50 (Notification of Personnel Action) showing initial appointment under competitive procedures (Subchapter I of Chapter 33 of such title) to the time-limited appointment, AND
  • Proof of acceptable performance ratings for each period of employment.
  • Former BM Employee - Must provide the documents listed above AND a copy of your separation SF-50. Your most recent separation must be for reasons other than misconduct or performance.
For more information, review USAJOBS Land Management or USAJOBS Base Management resources. (limit characters)
10. ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice AND a copy of your most recent annual performance appraisal, AND a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form.
 
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
11. IRS RPP Candidate - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1. (limit characters)
12. VEOA Candidate - Are you a veteran whose latest discharge was under honorable conditions and you:
  •  served three (3) or more years of continuous active duty service in the military (NOTE: If released shortly before completing a 3-year tour, you are considered to meet the eligibility); -OR-
  • are entitled to veterans' preference?
 
If you indicate "Yes" for this question, you MUST submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
 
For more information, review USAJOBS Veterans resources.
  (limit characters)
Preferences
1. If you are a current Federal employee, by what agency and organization are you employed? (limit characters)
2. If you selected "Other", please enter the agency and organization. (limit characters)
3. If you are a current Federal employee, what is your duty station? [City, State] (limit characters)
4. Are you a current or former Federal employee with reinstatement eligibility? (limit characters)
5. If you are, or ever were a Federal civilian employee, indicate the pay plan of the highest graded position you have ever held. (limit characters)
6. If you are, or ever were a Federal civilian employee, indicate the grade level or pay band of the highest graded position you have ever held. (limit characters)
7. May we contact your current supervisor for a reference? (limit characters)
8. Are you a retiree receiving a Federal annuity, either military or civilian?

Note: If you are an annuitant, your salary or annuity may be reduced upon employment. (limit characters)
9. Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? (limit characters)
10. If you answered "Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc." please indicate the name of the job board or search agent other than USAJOBS you saw the advertisement.

If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" please indicate the name of the Social Media platform you saw the advertisement.

If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" please indicate the name and state of the recruiting event.

If you answered "School/University announcement/career counselor" please indicate the name of the school/university of the announcement where you saw the advertisement.

If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" please indicate the name of the third party referral and the state you saw the advertisement.

If you answered "Newspaper (print/online)" please indicate the name of the newspaper and the state you saw the advertisement.

If you answered "Radio" please indicate the name of the radio station and state you heard the advertisement.

If you answered "Transit/Bus Advertisement" please indicate the city and state you saw the advertisement.

If you answered "Banner Advertisement - Major News Websites" please indicate the website.

If you answered "Banner Advertisement - Movie Theater Websites" please indicate the website.

If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" please indicate the name of the website, city and state.

If you answered "Other" please specify. (limit characters)
11. Have you accepted a buyout from a Federal agency within the past 5 years? (limit characters)
12. If you are a Federal employee, under what type of appointment are you currently serving? (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
1. IR-04 SPECIALIZED EXPERIENCE:
To be minimally qualified for this position you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate: Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight; experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.

Which of the following is true about your specialized experience for the IR-04? (limit characters)
The next several questions have been designed to evaluate you on several core leadership competencies/responsibilities for this frontline level managerial position. (limit characters)
As a Frontline Manager and Leader, you must demonstrate Personal Leadership.  Specifically, we are looking for accomplishments that acknowledge personal accountability, openness and collaboration, and a continuous drive to improve performance and achieve organizational objectives. Understanding and leveraging organization and political realities that promote a positive work environment are critical in being a successful frontline level manager/leader.  (limit characters)
2. Please select the response which most accurately describes your current position level. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Have you ever served in a managerial position permanently or temporarily? (limit characters)
4. Please select the response that best describes any formal development, training, and/or education that you have completed while in a managerial position that has prepared you for a frontline level managerial position. (limit characters)
Throughout this process, you will be evaluated on your ability to communicate, both orally and in writing. (limit characters)
5. Using the list below, please select those statements which accurately describe communications that you have developed. (limit characters)
6. Using the list below, please select those statements which describe your experience(s) and skill in delivering oral communications. (limit characters)
7. Please select the response which describes your experience and skill in negotiating and/or persuading others. (limit characters)
As a Frontline Manager and Leader, you must be able to demonstrate an ability to Lead Others. Specifically, we are looking for accomplishments that demonstrate your ability to manage relationships, as well as resources (human, financial, and informational), work collaboratively with and influence others, and model the importance of customer focus as a critical component of the team's success.   
  (limit characters)
8. Please select the response that BEST describes your experience in a leadership role. (limit characters)
9. Select the responses that describe your recent experience, within the past two years, leading or working with others relative to the workplace environment.
 (limit characters)
10. Please select the response that BEST describes your experience in a leadership position leading people of diverse cultures, backgrounds, and experience. (limit characters)
11. Please select the response that BEST describes your ability to build coalitions while in a leadership position. (limit characters)
As a Frontline Manager and Leader, you must be able to demonstrate the ability to Lead Improvements.  Specifically, we are looking for accomplishments where you demonstrated that you used innovative ideas, were open to change, were able to secure buy-in from customers, and delivered successful results.  You must also be able to lead an organization through change, develop strategies to maximize the benefit of change, and address transitional issues.     (limit characters)
12. Please select the response that BEST describes your experience managing multiple major initiatives within your organization. (limit characters)
13. Please select the response(s) that describes your leadership experience influencing an organization's ability to improve processes or produce high quality results. (limit characters)
14. Please select the response that BEST describes your experience in Leading Improvements through the delivery of programs, projects, or initiatives. (limit characters)
As a Frontline Manager and Leader, you must demonstrate the ability to deliver Business Results, which includes meeting organizational goals and customer expectations. Specifically, we are looking for accomplishments that demonstrate an ability to make decisions, analyze problems, and to identify and address any risks. In this role you must be able to hold yourself and others accountable.    (limit characters)
15. Please select the response that BEST describes your experience holding yourself and others accountable. (limit characters)
16. Please select the response that BEST describes your breadth and depth of experience relative to improving upon business practices and/or processes. (limit characters)
17. Please select the response that BEST describes your ability to manage resources strategically. (limit characters)
18. Which of the following experiences did you have interacting with customers on the job? (limit characters)
19. Which statement best describes your experience in providing customer service? (limit characters)
20. Which of the following have you performed? (limit characters)
21. Which of the following describes your experience in a leadership or managerial role? (limit characters)
22. Which of the following describes your experience leading others?
 (limit characters)
23. From the following statements select the option that best describes your experience communicating with internal and external audiences of stakeholders, customers, and user groups. (limit characters)
24. Select the following that describes your experience with implementing business process improvements.
 (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
25. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? (limit characters)
26. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below. (limit characters)
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