- Position Title
- Associate Ombudsman
- Agency
- Department of Energy - Agency Wide
- Announcement Number
- TN-21-MA-00661-11143666-MP Opens in new window
- Open Period
- Thursday, July 8, 2021 to Wednesday, July 14, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans' Preference?
2.
Were you employed overseas as an appropriated funded employee, AND:
--you complete 52 weeks of creditable overseas service as a family member during the time you accompanied a sponsor officially assigned to an overseas area;
--you received a fully successful or better (or equivalent) performance rating;
--you returned to the United States to resume residence less than 3 years ago?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/family-of-overseas-employees/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
--you complete 52 weeks of creditable overseas service as a family member during the time you accompanied a sponsor officially assigned to an overseas area;
--you received a fully successful or better (or equivalent) performance rating;
--you returned to the United States to resume residence less than 3 years ago?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/family-of-overseas-employees/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
3.
Are you a current/former federal employee who meets one of the following Merit Promotion eligibilities:
1. Current career/career-conditional federal employee applying for a PROMOTION or TRANSFER to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?
2. Former career/career-conditional federal employee with "Status" applying for REINSTATEMENT to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?
Note: also select "Yes" if applying for a change-to-lower grade (CTLG) to a position with higher promotion potential than you previously held on a permanent basis.
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
1. Current career/career-conditional federal employee applying for a PROMOTION or TRANSFER to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?
2. Former career/career-conditional federal employee with "Status" applying for REINSTATEMENT to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?
Note: also select "Yes" if applying for a change-to-lower grade (CTLG) to a position with higher promotion potential than you previously held on a permanent basis.
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
4.
Are you a current or former federal employee displaced from a position in a federal agency, other than the Department of Energy?
If yes, confirm:
--you are located in the same local commuting area as the vacancy;
--you are applying to a position that is at or below the grade level of the position from which you were or will be separated;
--you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
--your last performance rating of record is at least fully successful or equivalent.
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
If yes, confirm:
--you are located in the same local commuting area as the vacancy;
--you are applying to a position that is at or below the grade level of the position from which you were or will be separated;
--you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
--your last performance rating of record is at least fully successful or equivalent.
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
5.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) AND:
--you worked in a term or temporary job (time-limited) under a competitive appointment;
--you served under 1 or more appointments for a period totaling more than 24 months, without a break in service of 2 or more years;
--you performed at an acceptable level during each period of service; AND
--if you are a former employee, you have been separated no more than 2 years since the most recent date of separation; and
--you did not leave your job due to misconduct or performance?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/land-management/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
--you worked in a term or temporary job (time-limited) under a competitive appointment;
--you served under 1 or more appointments for a period totaling more than 24 months, without a break in service of 2 or more years;
--you performed at an acceptable level during each period of service; AND
--if you are a former employee, you have been separated no more than 2 years since the most recent date of separation; and
--you did not leave your job due to misconduct or performance?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/land-management/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
6.
Are you the spouse of:
--a member of the armed forces serving on active duty;
--a 100 percent disabled service member injured while on active duty; OR
--a service member who was killed while performing active duty (un-remarried widow or widower)?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
--a member of the armed forces serving on active duty;
--a 100 percent disabled service member injured while on active duty; OR
--a service member who was killed while performing active duty (un-remarried widow or widower)?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
7.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position (you must provide supporting documentation?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/peace-corps/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position (you must provide supporting documentation?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/peace-corps/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
8.
Are you a current/former federal employee who meets one of the following non-competitive eligibilities:
1. Current career/career-conditional federal employee applying for REASSIGNMENT, CHANGE-TO-LOWER GRADE or TRANSFER, and you currently or previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
2. Former career/career-conditional federal employee with "Status", applying for REINSTATEMENT, and you previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
3. Current Excepted Service employee at an agency that has a valid INTERCHANGE agreement with the Office of Personnel Management (OPM)?
4. Current or former federal employee with the Foreign Service, Postal Career Service, Postal Rate Commission Employee, Government Accountability Office (GAO), Administrative Office of the U.S. Courts or other federal agency for which you gained eligibility to apply for career/career-conditional positions?
For more information on eligibility visit: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems.
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
1. Current career/career-conditional federal employee applying for REASSIGNMENT, CHANGE-TO-LOWER GRADE or TRANSFER, and you currently or previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
2. Former career/career-conditional federal employee with "Status", applying for REINSTATEMENT, and you previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
3. Current Excepted Service employee at an agency that has a valid INTERCHANGE agreement with the Office of Personnel Management (OPM)?
4. Current or former federal employee with the Foreign Service, Postal Career Service, Postal Rate Commission Employee, Government Accountability Office (GAO), Administrative Office of the U.S. Courts or other federal agency for which you gained eligibility to apply for career/career-conditional positions?
For more information on eligibility visit: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems.
9.
Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for a Schedule A Disability appointment?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
10.
Are you a veteran who separated from active duty under honorable conditions AND:
--you served three or more years of continuous active duty service in the military; OR
--you are entitled to veterans' preference?
Note: if released shortly before completing a 3-year tour or claiming "derived preference" you may also meet the eligibility criteria.
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
--you served three or more years of continuous active duty service in the military; OR
--you are entitled to veterans' preference?
Note: if released shortly before completing a 3-year tour or claiming "derived preference" you may also meet the eligibility criteria.
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
11.
Are you a veteran who separated from active duty under honorable conditions AND:
--you have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
--you are retired from active military service with a service-connected disability rating of 30% or more?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
--you have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
--you are retired from active military service with a service-connected disability rating of 30% or more?
For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
12.
Are you a current excepted service federal employee?
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Conditions of Employment
This position may have pre-employment requirements and conditions for continued employment. Your answers to the questions in this section will indicate your understanding of, possession of, and the ability to obtain and maintain these requirements and conditions.
1.
This position requires the incumbent to submit a Financial Disclosure Statement, OGE-450, Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually (5CFR Part 2634, Subpart I USOGE, 6/08). Are you willing to comply with this requirement?
2.
This position requires a security clearance. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal. Are you able to obtain or maintain a security clearance?
3.
This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing. Applicants tentatively selected for appointment to this position will participate in drug urinalysis testing, unless currently occupying a TDP within the Department of Energy in accordance with Department's Order for the Federal Substance Abuse Program (DOE O 343.1). Are you willing to undergo a pre-employment and random drug urinalysis tests?
Assessment 1
Thank you for your interest in an Associate Ombudsman position with Department of Energy. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
GS-14 - Choose the answer that best describes your experience.
2.
GS-15 - Choose the answer that best describes your experience.
3.
Please indicate what position(s) on your resume supports this response (such as title, organization & date). If not applicable, put N/A.
4.
This position is responsible for overseeing informal communication channels between affected parties and uses applicable alternative dispute resolution techniques. Indicate which of the following types of resolution duties you have performed as a regular part of your job. (select all that apply)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
5.
Coordinate and oversee the consultation sessions/discussions structured to resolve and minimize complex and high-level workplace conflicts.
6.
Provide an impartial environment for staff, managers and executives to discuss resolution of issues.
7.
Seek the resolution of problems and differences between employees, supervisors, and other Departmental officials (career and political) and programs to facilitate effective problem resolution.
8.
Advise and consult with all Departmental officials, including the Office of the Secretary, Chief Human Capital Office, Civil Rights, Hearings and Appeals, General Counsel, Security, etc., on issues falling within their purview.
9.
Represent the Office of the Ombudsman in high level meetings and projects with appropriate organizations.
10.
Advise and make recommendations to The Secretary, Deputy Secretary, Chief of Staff, other senior leaders, and management of all levels to implement processes and procedures designed to assure a systematic approach for dealing with problems.
11.
Provide leadership and conflict coaching services.
12.
Provide custom designed training for the workforce to include employees and leaders of all levels.
13.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.