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This section will be used to determine if you possess the basic requirements needed to qualify for a GS-0592-4/5. Failure to respond to these questions will result in an ineligible rating.
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1.
General Experience/ Education GS-04:
Please indicate which of the following best describes your general experience and/or education equivalent to one (1) year or twelve (12 months) of general experience equal to the next lower grade (GS -03) in the Federal government or two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. demonstrates your ability to perform the duties of the Tax Examining Technician, GS-0592-04. YOUR RESUME MUST SUPPORT THE RESPONSE YOU SELECT.
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2.
Specialized Experience/ Education GS-05:
Please indicate which of the following best describes your specialized experience and/or education that demonstrates at least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government
or
completed four (4) years above high school in any field, in an accredited business, secretarial or technical school, junior college, college or university
or
a combination of experience or a combination of experience as described above.
Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. YOUR RESUME MUST SUPPORT THE RESPONSE YOU SELECT.
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For each task in the following group, choose the statement(s) from the list below that best describes your experience and/or training.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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3.
Which of the following best describes your experience accurately preparing, inputting and filing data?
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4.
Which of the following best describes your experience maintaining and ensuring the safe handling of sensitive documents?
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5.
Which of the following best describes your experience verifying reports and tax forms to ensure completeness, accuracy, and conformance to policies and regulations?
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6.
Which of the following best describes your experience following up with others to ensure that assignments are complete and deadlines are met?
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7.
Which of the following best describes your experience using database systems to accurately retrieve information for records and reports?
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8.
Which of the following best describes your experience preparing, inputting and filing data carefully so as to avoid making mistakes?
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9.
You have been reassigned to work as a technician in a unit where all transactions must be completed by the close of business each day. You realize that you have a lot of information to learn in a short amount of time. Your manager and co-workers have been very helpful and have provided the necessary tools needed to perform the work but you are still concerned about all that you have to learn. What would you do?
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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10.
Which of the following best describes your experience interviewing individuals with varied backgrounds and varied personalities in order to determine the nature of their concerns or issues?
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11.
Which of the following best describes your experience explaining how to fill out forms and follow instructions?
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12.
Which of the following best describes your experience explaining technical procedures, regulations, laws or rules to members of the public or internal customers?
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13.
Which of the following best describes your experience making contacts for the purpose of planning and coordinating work efforts, discussing findings, and resolving problems?
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14.
I make contact with customers using: (Please select all that apply.)
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15.
Which of the following best describes your experience assessing the needs of customers?
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16.
Which statement best describes your experience maintaining the confidentiality of records when dealing with customers?
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17.
I provide the following information to the public and to internal customers: (Please select all that apply.)
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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18.
Which of the following best describes your experience communicating routine information by speaking so that the intended audience comprehends the information?
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19.
Which of the following best describes your experience accurately retrieving information by searching databases for records or reports?
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20.
Which of the following best describes your experience reviewing financial statements in order to verify sources of income or assets?
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21.
You are working on a project that you will need to complete by the end of the week. Your supervisor tells you to put your project on hold because you are needed to assist another employee who has fallen behind in his/her work. What would you most likely do in this situation?
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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22.
Which of the following best describes your experience recommending alternatives and/or changes in methods, processes, and techniques to improve procedures?
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23.
Which of the following best describes your experience meeting and dealing with a wide range of individuals, including those that are hostile and uncooperative, in stressful situations?
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24.
Which of the following best describes your experience soliciting information in person or by phone to gather data and/or necessary facts?
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25.
Which of the following best describes your experience gathering facts through probing and questioning in order to solve problems?
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26.
Which of the following best describes your experience communicating with co-workers and others within and outside your organization using tact and courtesy under all situations?
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27.
Which of the following best describes your experience interviewing individuals with varied backgrounds in order to determine the nature of their concerns or issues?
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28.
Which of the following best describes your experience listening to information provided by individuals and extracting relevant facts necessary to independently solve basic problems?
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29.
Which of the following best describes your experience listening to information provided by customers and extracting relevant facts necessary to independently solve their problems?
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30.
Which of the following best describes your experience listening to information provided by your supervisor or co-workers to extract relevant facts necessary to solve basic work related problems?
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31.
Which of the following best describes your experience researching and interpreting instructions, guidelines and procedures to determine the appropriate actions?
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32.
Which of the following best describes your experience preparing and sending out written correspondence?
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33.
Which of the following best describes your experience reading and interpreting basic tax guidelines and procedures in order to resolve discrepancies and advise managers and employees?
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34.
Which of the following best describes your experience researching rules, laws or regulations in order to resolve issues or problems?
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35.
Which statement best describes your experience researching information and collecting, compiling, verifying, and analyzing data from a number of sources?
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36.
Which of the following best describes your experience reading and reviewing information from customers to ensure that all requested information was obtained?
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37.
Which of the following best describes your experience reviewing financial statements in order to verify sources of income or assets?
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38.
Which of the following best describes your experience completing multiple projects as a team member?
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39.
Which of the following statements best describes your experience setting priorities or meeting team goals for the work?
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40.
Choose the statement that best describes your experience working with others as a team:
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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41.
Which of the following describes your experience leading others in providing information regarding tax-related programs in response to technical questions from customers, employees and upper management?
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There are various Tax Examining positions, some may require the use of additional skills. The following questions are to identify your knowledge or skill in technology applications.
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42.
This position may require technology application skills. Indicate your skill in using technology by selecting either 1 or 2 below.
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43.
Do you have experience using the internet to conduct research and answer questions?
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44.
Please check all that apply:
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45.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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