- Position Title
- Transportation Assistant (Office Automation)
- Agency
- Veterans Health Administration
- Announcement Number
- CBTC-11170034-21-FT Opens in new window
- Open Period
- Monday, July 12, 2021 to Monday, August 2, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you willing to accept the working conditions as indicated in the announcement?
4.
Are you willing to accept the conditions of employment as indicated in the announcement?
5.
Please select the appropriate response(s) regarding your referral eligibility:
6.
Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement?
7.
Are you willing to undergo a pre-employment physical?
8.
In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English?
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
TRANSCRIPT REMINDER - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
Preferences
1.
Select the locations you want to be considered for. You must choose at least one location.
2.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
3.
Career Transition Assistance Plans (CTAP)
- I have read all the details of this job announcement
- I must submit all supporting documentation that reflects I meet the Area of Consideration "Who May Apply to This Announcement" -
Career Transition Assistance Plans (CTAP)
- I must submit transcripts if I am claiming Education as stated on this announcement.
- My resume must be updated, must reflect that I possess the experience, education (if applicable), knowledge, skills, and abilities, requirements as mentioned on this job announcement. Experience must be narrative and specific as possible.
- My resume must be consistent with my supporting documentation. (Employment Dates, Employer Information, hours worked per week, Education Information, Education Dates).
- Veterans Preference will not be applied to this internal Job Announcement.
- Must meet Tenure for this position (Permanent, Career, or Career Conditional appointment)
- Must meet Interchange Agreement if I am a current employee in the Excepted Service.
- Must meet Qualifications Requirements (Specialized Experience and/or Education) for this position.
- Human Resources will not make any assumptions or contact me for additional information. Errors or omissions may affect my rating or consideration for employment.
- Documents will not be accepted after the applications has been submitted.
- Failure to submit supporting documents of employment or education claimed on my resume may affect my rating or consideration for employment.
- Failure to match my resume with my supporting documentation may affect my rating or consideration for employment.
- I must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after 12/31/1959 . Subject to verification
- You may be required to serve a probationary period
- Subject to background/security investigation
- Subject to a pre-employment physical examination / evaluation
- Selected applicants will be required to complete an online onboarding process
Assessment 1
Thank you for your interest on the Transportation Assistant (OA) , GS-2102-5 at North Florida/South Georgia Veterans Health System within Medical Administration Service (MAS),
This announcement is open to
This announcement is open to
- Current Employees of The Malcom Randall Department of Veterans Affairs Medical Center (Station-573) and Satellite Offices under this Facility ; AND
- Career Transition Assistance Plans (CTAP)
Candidates applying for this announcement must meet area of consideration and eligibility requirements. You must have a tenure of Career Conditional, Career, or Permanent appointment.
Tenure group 1.
Tenure group 2.
Tenure group 1.
- Competitive service--Tenure group 1 includes employees serving under career appointments who either have completed initial appointment probation or are not required to serve initial appointment probation.
- Excepted service--Tenure group 1 includes permanent employees whose appointments carry no restriction or condition such as conditional, indefinite, specific time limitation, or trial period.
Tenure group 2.
- Competitive service--Tenure group 2 includes employees serving under career-conditional appointments, and under career appointments who are serving initial appointment probation.
- Excepted service--Tenure group 2 includes employees who are serving trial periods, or whose tenure is equivalent to career-conditional tenure in the competitive service in agencies that have that type of appointment (for example, excepted appointment-conditional).
1.
Please select the response that applies to your area of consideration and eligibility as a Facility employee.
To be considered for T5 Career Transition Assistance Plan (CTAP) you need to meet the following requirements
"Surplus" employee
Agencies can extend the definition of a "surplus" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area.
Note: Excepted Service employees are not eligible for selection priority in other agencies under the Interagency Career Transition Assistance Plan.
"Displaced" employee
Agencies can extend the definition of a "displaced" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area.
Note: Excepted Service employees are not eligible for selection priority in other agencies under the Interagency Career Transition Assistance Plan.
You are generally not eligible for Selection Priority if you are:
Please note that an employee lose eligibility for T5 Career Transition Assistance Plan (CTAP) when:
You may find more information about CTAP, ICTAP, RPL at The Employee's Guide to Career Transition -
https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf
- be "surplus" or "displaced" employee. For "Surplus" employee you must have an official notice from your agency saying that your position is no longer needed. For "Displaced" employee have an official notice from your agency saying you will be separated by reduction in force.
- have a current rating of at least "fully successful"
- occupy a position in the same local commuting area of the vacancy. Your local commuting area is based on the duty station of your position of record when you receive your notice.
- apply for a specific vacancy at or below your current grade level with no greater promotion potential than your current position;
- meet the application deadline in the announcement; and
- be found "well qualified" for the job.
"Surplus" employee
- You are in the Competitive Service
- You have a tenure of a Career Conditional or Career
- You have an official notice from your agency saying that your position is no longer needed. This notice could be:
- "Certificate of Expected Separation" (CES);
- an agency certification that you are in a surplus organization or occupation;
- a notice that your position is being abolished; or
- a letter saying you are eligible for discontinued service retirement.
Agencies can extend the definition of a "surplus" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area.
Note: Excepted Service employees are not eligible for selection priority in other agencies under the Interagency Career Transition Assistance Plan.
"Displaced" employee
- You are in the Competitive Service
- You have a tenure of a Career Conditional or Career
- You have an official notice from your agency saying you will be separated by reduction in force. This notice could be:
- a specific reduction in force separation notice; or
- a notice of proposed removal because you declined a directed reassignment or transfer of function out of the local commuting area.
Agencies can extend the definition of a "displaced" employee to include employees in the excepted service if they are on Schedule A or B appointments without time limit and have received an appropriate notice (see above). Selection priority for these employees is limited to other permanent Schedule A or B positions in the same agency and local commuting area.
Note: Excepted Service employees are not eligible for selection priority in other agencies under the Interagency Career Transition Assistance Plan.
You are generally not eligible for Selection Priority if you are:
- in the excepted service (unless your agency gives special selection priority to excepted employees);
- downgraded or reassigned due to reduction in force, but not separated;
- in a different local commuting area from the vacancy;
- in a temporary or term position in the competitive service;
- in an agency that is not in the Executive branch;
- in an agency that does not follow OPM hiring procedures (this includes Postal Service, legislative and judicial branch agencies); or
- in the Senior Executive Service (SES).
Please note that an employee lose eligibility for T5 Career Transition Assistance Plan (CTAP) when:
- your agency separates you by Reduction In Force (RIF);
- you resign, retire or otherwise separate from the agency;
- your agency separates you for declining a directed reassignment or transfer of function to another local commuting area;
- your agency cancels or rescinds the notice that made you eligible;
- you move to another position in the agency, time-limited or permanent, that is not affected by the RIF;
- you receive a career, career-conditional, or excepted service position without time limit in any agency; or
- you are no longer being separated by RIF.
You may find more information about CTAP, ICTAP, RPL at The Employee's Guide to Career Transition -
https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf
2.
Please select the response that is applicable to your Career Transition Assistance Plan (CTAP) Eligibility
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school (One year of full-time academic study is defined as 30 semester hours)
.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One (1) full academic year of study (30 semester hours) beyond the second year is equivalent to six (6) months of specialized experience.
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
- Independently determine the types and sources of information needed to process bills.
- Have knowledge and have experience applying the transportation and travel rules and regulations. (e.g. Travel reimbursement)
- Experienced in coordinating transportation services for veterans and/or employees
- Experienced in office automation (Microsoft Office Software: Outlook, Excel, Word, Word, PowerPoint / Use External Sources: e.g. Google Maps, Bing Maps / Computerized Patient Record System (CPRS) / Veterans Health Information System Technology Architecture (VistA) /
- Participated in emergency management planning and disaster drills
- Perform Clerical Duties
- Prepare reports using automated systems
- Experienced with performing audits and special project reviews.
- Organized and Maintain travel records, payments, and other documentations
- Communicate effectively verbally and in writing
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school (One year of full-time academic study is defined as 30 semester hours)
.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One (1) full academic year of study (30 semester hours) beyond the second year is equivalent to six (6) months of specialized experience.
3.
Please select the response that best describes your qualifications with Specialized Experience, Education, or a Combination.
The Technical Competence is to assess your knowledge, skills, abilities, and experience that an individual needs to successfully perform the job duties.
Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.
.
Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.
.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Collects, compiles, and tracks data and statistical information in support of the Veterans Transportation Program.
5.
Coordinates service practices that decrease waits and delays for veterans in all specialty areas.
6.
Plans and provides support services in the following types of programs areas: electronic records management, transportation services setup and management of program, and resource utilization services.
The Computer Skills competency is to assess your knowledge, skills, abilities, and experience that an individual needs to successfully perform the job duties.
Uses computers, software applications, databases, and automated systems to accomplish work.
Uses computers, software applications, databases, and automated systems to accomplish work.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Reviews documents, reports, and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
8.
Maintains automated system of program-specific data to track items such as service project milestones, progress reports, clinic trends, program trends, performance measures, compliance strategies, etc...
9.
Performs a basic analysis of the data and generates a variety of reports and collates incoming data from a variety of sources
The Knowledge Management competency is to assess your knowledge, skills, abilities, and experience that an individual needs to successfully perform the job duties.
Knowledge of the value of collected information and the methods of sharing that information throughout an organization.
Knowledge of the value of collected information and the methods of sharing that information throughout an organization.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
10.
Reviews workload types in Veterans Transportation Program services (e.g., outpatient clinic visits, surgical admissions, etc.)
11.
Validates program workload and ensure reporting is accurate and coordinates the day-to-day operation of flow, processes, and functions.
12.
Communicates patient flow, data capture, and performance measure problems with other medical center personnel and works closely with associates to resolve identified transporationi and procurement issues.
The Interpersonal Skills competency is to assess your knowledge, skills, abilities, and experience that an individual needs to successfully perform the job duties.
Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.
Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Provides advice to operating managers and supervisors on how provided services can assist in accomplishing their missions and programs.
14.
Interacts with veterans and their family members and other Beneficiary Travel service providers to resolve issues.
The Conflict Management competency is to assess your knowledge, skills, abilities, and experience that an individual needs to successfully perform the job duties.
???????Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
???????Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Exercises a high degree of coordination ability, tact, poise, and diplomacy in dealing with both clinical and administrative staff within medical center, as well as in contacts with public, both within and outside the organization.