- Position Title
- IT SPECIALIST (CUSTSPT)
- Agency
- Army National Guard Units
- Announcement Number
- NE-11206507-AR-21-137 Opens in new window
- Open Period
- Wednesday, September 8, 2021 to Wednesday, October 6, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
Would you accept a temporary appointment?
CONDITIONS OF EMPLOYMENT
MILITARY MEMBERSHIP IS REQUIRED FOR THIS POSITION. FOR QUESTIONS REGARDING ELIGIBILITY TO JOIN THE NEBRASKA ARMY NATIONAL GUARD PLEASE CONTACT THE LOCAL RECRUITING OFFICE AT 402-309-7458.
1.
This position is open to applicants Area 1 and 2 applicants. What is your current area of consideration?
AREA 1: Current permanent and indefinite technicians of the Nebraska Army or Air National Guard; and current Title 5 employees of the Nebraska Military Department who are military members of the Nebraska National Guard.
AREA 2: All Drill Status/M-Day members and temporary technicians of the Nebraska Air or Army National Guard.
AREA 3: Current military service members who are willing and eligible to become members of the Nebraska Air or Army National Guard.
AREA 4: All qualified candidates eligible and willing to become a member of the Nebraska National Air or Army National Guard prior to the effective date of hire.
AREA 1: Current permanent and indefinite technicians of the Nebraska Army or Air National Guard; and current Title 5 employees of the Nebraska Military Department who are military members of the Nebraska National Guard.
AREA 2: All Drill Status/M-Day members and temporary technicians of the Nebraska Air or Army National Guard.
AREA 3: Current military service members who are willing and eligible to become members of the Nebraska Air or Army National Guard.
AREA 4: All qualified candidates eligible and willing to become a member of the Nebraska National Air or Army National Guard prior to the effective date of hire.
2.
Are you an Enlisted member, Warrant Officer, or Officer in the grades of E2-E8, WO1-CW4 or O1-O2?
3.
Selectee will obtain and maintain DODi 8570.01-M Certification within 6 months of appointment, waiverable to 12 months. Initial training will be provided at the expense of the government. Exam fees may be reimbursed after successful exam completion. Do you understand failure to comply with this requirement may cause removal from the position?
4.
APPLICANTS MUST BE ABLE TO OBTAIN AN MINIMUM OF A SECRET CLEARANCE TO BE CONSIDERED ELIGIBLE. Do you currently possess a Secret or higher security clearance, or able to obtain a Secret Clearance?
5.
This is a Temporary Technician Appointment NOT to Exceed one year but may be extended to MAX 2 years. Temporary Appointments are vice Deployed members and will be terminated upon return.
Do you accept the condition of this announcement?
Do you accept the condition of this announcement?
Assessment 1
Please answer all questions truthfully and to the best of your abilitiy.
Select “Yes” or “No” to the following question(s).
1.
Do you possess experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process; experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems?
2.
Do you possess at least 6 months experience, education or training receiving, maintaining and issuing data storage media for computer operations; experience in scheduling the use of computer time for program processing; experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language?
3.
Do possess at least 12 months experience, education, or training in translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language; experience interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow?
4.
Do you possess at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system; experience planning the sequence of actions necessary to accomplish the assignment; experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Knowledge of configuration management and life cycle management concepts sufficient to assist the Customer Support Manager with identifying the need to upgrade or enhance the customers' information technology capabilities in response to recurring problems and deficiencies.
6.
Knowledge of customer support principles sufficient to receive, respond to, and ensure resolution of problems.
7.
Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities.
8.
Provide customer technical assistance and support for all users and provide ongoing technical support to customers to ensure proper functional use of equipment and programs.
9.
Determine customer requirements and assist customers by recognizing and analyzing trends and providing instructions and orientation services.
10.
Respond to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties such as enhancing, replacing, and modifying existing programs, applications and equipment.
11.
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for not selecting you from employment following acceptance.
I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any documents or interview associated with the examination process, I may be fined or imprisoned (18 USC 1001); my eligibility may be canceled, I may be denied an appointment or I may be removed and debarred from Federal Service (5 CFR part 731). I understand that any information I give will be investigated.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: (1) understand this warning, (2) have reviewed your responses to this questionnaire for accuracy, (3) verify that your responses accurately describe your current level of experience and capability; and (4) realize you must join the respective Nebraska National Guard and wear the military uniform.
Failure to agree to this statement or answer this question will make you ineligible from further consideration for the position.
I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any documents or interview associated with the examination process, I may be fined or imprisoned (18 USC 1001); my eligibility may be canceled, I may be denied an appointment or I may be removed and debarred from Federal Service (5 CFR part 731). I understand that any information I give will be investigated.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: (1) understand this warning, (2) have reviewed your responses to this questionnaire for accuracy, (3) verify that your responses accurately describe your current level of experience and capability; and (4) realize you must join the respective Nebraska National Guard and wear the military uniform.
Failure to agree to this statement or answer this question will make you ineligible from further consideration for the position.