USA Staffing

Position Title: Assistant Regional Director
Agency: Consumer Financial Protection Bureau
Announcement Number: 21-CFPB-300-MPA Opens in new window
Open Period: Monday, September 20, 2021 to Tuesday, October 12, 2021

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

2. Are you a current Consumer Financial Protection Bureau employee who is eligible for competitive consideration under any of the following categories?

Current CFPB employee in the Competitive service on a permanent career or career-conditional appointment
Current CFPB employee serving on a VRA appointment.

A. Yes

B. No

3. Are you a current Consumer Financial Protection Bureau employee who currently holds (or have previously held) on a permanent basis, a position in the competitive service, with promotion potential equivalent to (or higher than) the full performance level of the position advertised in this vacancy announcement under any of the following categories?

Current CFPB employee in the Competitive service on a permanent career or career-conditional appointment
Current CFPB employee serving on a VRA appointment.
Current CFPB employee eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities)

A. Yes

B. No

1. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?

A. Yes

B. No

2. Are you a current CFPB employee?

A. Yes

B. No

3. How did you find out about this job?

Performance at this level requires:

A commission as a Bureau of Consumer Financial Protection (BCFP or Bureau) Examiner through successful completion of the Examiner Commissioning Program (ECP);

Commission from one of the following: Federal Deposit Insurance Corporation (FDIC); Board of Governors of the Federal Reserve System (FRB); Office of the Comptroller of the Currency (OCC); National Credit Union Association (NCUA); or the former Office of Thrift Supervision (OTS).

Select “Yes” or “No” to the following question(s).

1. Do you meet the selective factor as listed in the vacancy announcement?

A. Yes

B. No

Specialized Experience: To qualify at the CN-71, you must have one year of specialized experience at or equivalent to the CN-60 level in the Federal service (For qualification purposes, the CN-60 is broadly equivalent to the GS-14 level). For this position, specialized experience is described as experience that demonstrates:

Performing and managing consumer financial protection-related examinations, audits, regulatory investigations, or similar compliance related processes in a large depository or non-depository financial services organizations; AND
Applying federal financial protection laws for depository or non-depository financial institutions or financial services companies; AND
Analyzing, interpreting and applying a full range of financial information and legal, regulatory and policy provisions to resolve complex issues; AND
Overseeing complex reviews or analyses and making decisions regarding controversial issues; AND
Writing and implement policy or procedures for use within an organization, agency or bureau; AND
Guiding, mentoring and leading staff; AND
Explaining regulatory subjects to senior business official orally and in writing through presentations and reports.

Select “Yes” or “No” to the following question(s).

2. Do you meet the specialized experience as listed in the vacancy announcement?

A. Yes

B. No

3. Select the response that best describes your experience leading and conducting examinations, investigations, audits, or similar reviews of depository financial institutions or non-depository consumer financial services companies to assess their compliance with Federal and/or State laws, regulations and policies and recommending enforcement and corrective actions to resolve deficiencies.

A. Scenario A a) I have managed a team with a Federal, State or other organization conducting examinations, investigations, audits or similar reviews of depository financial institutions or non-depository consumer financial services companies; b) I have served as Examiner-in-Charge or in a similar role with a Federal, State or other organization; c) I have also served as the senior technical expert for a team of individuals conducting the most complex examinations, investigations, audits, or similar reviews of posing unique issues; d) I have identified and advised senior management of very sensitive policy, procedural and legal issues arising from examinations, investigations, audits, or similar reviews and have recommended new or revised examination, investigation, audit, or similar techniques and procedures for situations not covered in existing guidance; AND e) I have developed, presented and discussed examination findings, recommendations and required corrective actions with senior management.

B. Scenario B a) I have served as Examiner-in-Charge or in a similar leadership role with a Federal, State or other organization; b) I have also served as the senior technical expert for a team of individuals conducting very complex compliance examinations, investigations, audits, or similar reviews of depository financial institutions or non-depository consumer financial services companies posing unique issues and problems; c) I have identified and advised senior management of sensitive policy, procedural and legal issues arising from those examinations, investigations, audits, or similar review and in some cases have recommended new or revised examination, investigation, audit, or similar techniques and procedures for situations not covered in existing regulatory guidance; AND d) I have developed, presented and discusses examination findings, recommendations and required corrective actions with the entity’s senior management.

C. Scenario C a) I have served as Examiner-in-Charge or in a similar leadership role with a Federal, State or other organization; b) I have served as a technical expert for a team of individuals conducting complex examinations or similar reviews of depository financial institutions or non-depository consumer financial services companies, some of which required development of new techniques or criteria; AND c) With minimal supervision, I have developed, presented, and discussed examination findings, recommendations, and required corrective actions with the entity’s senior management.

D. None of the above.

4. Select the response that best describes the complexity of examinations or reviews described in your answer to the previous question.

A. I have served in a leadership role for reviews involving novel and complex consumer protection issues not covered by existing regulations and policy guidance.

B. I have served in a leadership role for reviews involving complex consumer protection issues already covered in existing regulations and policy guidance.

C. I have served in a leadership role for reviews covering routine consumer protection issues already covered in existing regulations and policy guidance.

D. None of the above.

5. Select the response(s) that reflect the activities you have performed as a leader. Select all that apply.

A. Led a team in self-assessing strengths and weaknesses to identify opportunities to improve work processes and procedures.

B. Distributed and balanced workload among team members based on workflow and individual members’ skill levels and specialized knowledge.

C. Provided guidance and training on policies, procedures and techniques to junior team members.

D. Counseled on or corrected performance or discipline problems.

E. Provided oral feedback to employees on performance.

F. Coordinated team goals, timetables and activities with other teams working on related projects.

G. Set goals, milestones and timetables.

H. Tracked status of team assignments and reassigned work or adjusted timetables as necessary to meet goals and deadlines.

I. Scheduled and approved leave requests.

J. None of the above.

6. Select the responses that describe the interpersonal skills you have used to lead teams. Check all that apply.

A. I frequently communicate potential impacts and relevant considerations on workload and morale in response to requests and new ideas suggested by senior leader.

B. I have adapted my interpersonal style to build and sustain open communication and collaboration across functional teams.

C. I have developed partnerships with peers and other organizational groups to improve coordination, collaboration, and communication efforts across teams.

D. I have negotiated and built consensus within teams, including helping members to reach agreement on a course of action.

E. None of the above.

7. From the descriptions below, choose the response that best describes your experience leading program management work activities within an organization to complete assignments through others within scheduled time frames. (Check all the apply)

A. I have handled multiple projects and duties simultaneously, delegating assignments, prioritizing as needed and monitoring results to meet established deadlines.

B. I have responded to decreases in staffing and/or increases in workload by allocating work assignments involving team members in restructuring the work.

C. I have responded to changing priorities and resources with optimism, encouraging team members to respond positively and proactively.

D. I have stayed abreast of and educated team members about changing conditions of a program/project goals.

E. None of the above.

8. Select all responses from the list below that reflect the interpersonal skills you have used to foster cooperation, convey information and resolve conflicts. Select all that apply.

A. Explain or justify conclusions, findings and recommendations to upper-level managers within my organization and at external organizations.

B. Keep an open mind and employ effective listening skills to understand others’ concerns and identify common ground even in adversarial discussions.

C. Represent and defend my organization in meetings with external individuals, industry groups and/or organizations.

D. Keep senior management and colleagues informed of events and developments having potential impact on ongoing work or mission objectives.

E. Wrote policy guidelines and internal operating procedures for use by staff in conducting very complex examinations, investigations audits or similar reviews.

F. Collaborate with internal managers and staff and/or representatives of external organizations to obtain information, build consensus on policies and approaches and achieve mutual goals.

G. Prepared reports setting out all violations and presenting a detailed analysis of how data was obtained and analyzed and the regulatory basis for recommended corrective and enforcement actions in situations not clearly covered by existing policies and precedents.

H. None of the above.

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