- Position Title
- Park Guide
- Agency
- National Park Service
- Announcement Number
- MW-1544-STGE-21-11247743-DE Opens in new window
- Open Period
- Tuesday, September 28, 2021 to Friday, October 8, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Assessment 1
Thank you for your interest in the temporary Park Guide GS-0090-05 position at Ste Genevieve National Historical Park. Your responses to this questionnaire with other portions of your completed application will be evaluated to determine your qualifications and eligibility for this position. If your responses to this questionnaire are not supported with the information contained in your resume and other supplemental material, you may be considered not qualified or not eligible for the position, or your score may be lowered. Please carefully follow instructions before submitting your responses.
1.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Park Guide, GS-0090-05 position. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Your resume must include month/year to month/year and hours per week worked to receive credit for your work and/or volunteer experience. One year of general or specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies" and you could be found not qualified.
2.
I have included month/year to month/year and hours per week worked for every work and/or volunteer experience on my resume. -NOTE: if not, we will not be able to use that experience towards meeting qualifications.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the competencies needed to perform the work of this position. Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Present information to various audiences to inform or educate.
4.
Determine the needs of a customer by attentively listening to their questions and concerns.
5.
Initiate verbal communication with customers in a variety of settings to inform, educate, and/or guide (e.g. patrolling visitor use areas and providing roving contacts to visitors).
6.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
7.
Orient hikers to conditions and equipment needs.
8.
Provide current, accurate information to visitors concerning the surrounding areas of interest, such as the area's recreational opportunities and available interpretive services, activities, or presentations.
9.
Serve as a front-line representative of the organization to greet customers and answer questions; and responding to comments, concerns and/or complaints following established guidelines.
10.
Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include; different cultures, ages, social, ethnic, and economic groups, etc.
11.
Interact with others to resolve complaints and conflicts.
12.
Work independently handling stressful or controversial situations.
13.
Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature.
14.
Work in a visitor center or information kiosk in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
15.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
16.
Keep informational bulletin boards up-to-date and in a well-kept, attractive state.
17.
Assist the public in planning visits to and recommending activities in the area.
18.
Respond to mail, email, and telephone information requests.
19.
Operate standard office equipment other than computers (such as telephone, fax, photocopier, calculator) to accomplish work.
20.
Perform opening and closing procedures for an information center or place of business according to established procedures.
21.
Provide informal interpretation concerning recreation, conservation, and/or preservation values to visitors with varying interests and backgrounds (e.g., presenting general park area or facility orientations using relief maps or comparable tools).
22.
Present information to the public about the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.
23.
Present limited and repetitive pre-established informational talks to visitor groups.
24.
Present formal interpretative programs that were developed by others that incorporate an extensive body of facts (e.g., tours, guided walks, off-site presentation, hikes, live demonstrations, PowerPoint presentations, photographic slide shows or comparable).
25.
Present pre-established formal interpretive programs to parties of large size (up to 50 people) to encourage protection and preservation of resources.
26.
Provide interpretation to the public about a park, area, or facilities natural, cultural, historic, or other resources.
27.
Utilize interpretive techniques (such as metaphors, storytelling, analogies) suggested by others to facilitate intellectual and/or emotional connections between audiences' interests and their surroundings.
28.
Manage group tours including keeping an appropriate pace, avoid crowding, and upholding safety procedures.