- Position Title
- Adv Med Support Assistant
- Agency
- Veterans Health Administration
- Announcement Number
- CBTE-11257343-22-MO Opens in new window
- Open Period
- Tuesday, October 12, 2021 to Tuesday, October 19, 2021
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Assessment 1
Select “Yes” or “No” to the following question(s).
1.
Are you currently a permanent employee of the Department of Veterans Affairs? (If so, please include a copy of your most recent Notification of Personnel Action, SF-50, that has items 24 and 34 completed)
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
Select “Yes” or “No” to the following question(s).
2.
Do you have at least six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position?
3.
Do you have one year of education above high school?
4.
Do you have a combination of experience and education?
5.
MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.
Are you proficient in spoken and written English?
Are you proficient in spoken and written English?
6.
Do you have at least one (1) year of experience equivalent to the next lower grade level (GS-5)? Experience must be equivalent to at least one year at the GS-05 grade level in Federal service. (*To receive credit for these skills, they must be documented in your application/resume.) Specialized experience includes working in an administrative health care setting, to include, but may not be limited to: scheduling, canceling, rescheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non- emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.).
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
8.
Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
9.
Advanced knowledge of the technical health care process as it relates to access to care.
10.
Advanced knowledge of managing a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
11.
Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.
12.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Select “Yes” or “No” to the following question(s).
13.
Applicants must submit the following documents as part of the application process:
A resume/CV - must include the following information for each job listed: Job Title and Duties (be as detailed as possible), month and year start/end dates (e.g. June 2007 to April 2008), full-time or part-time (include hours worked per week) and Education (location, degree earned and date awarded) - Required.
VA Form 10-2850c, Application for Associated Health Occupations - must be signed and dated within the last 30 days - Required.
Copy of college transcripts (unofficial or official) - Required (if applicable).
If you are claiming veterans' preference, please provide a copy of your DD-214 (We MUST have Member Copy #4 for July 1979 and later editions). If you are claiming 10 point veterans' preference, please submit the Application for 10 Point Veteran Preference (SF-15) with the required documentation. Applicants who are claiming veterans preference and do not submit the proper DD-214 will not be considered for veterans preference. Please be aware that your answers will be verified against information provided on your Resume. Be sure that your Resume/CV clearly supports your responses to all of the questions by addressing your work experience in detail.
Forms may be obtained from the following web site - http://www.visn2.va.gov/hr/hrforms.asp.
CERTIFICATION OF UNDERSTANDING: RESPONSE TO THIS STATEMENT IS MANDATORY.
Please note, if you do not answer this question, it will result in not being considered for this position.
Select Yes or No to the statement below.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
A resume/CV - must include the following information for each job listed: Job Title and Duties (be as detailed as possible), month and year start/end dates (e.g. June 2007 to April 2008), full-time or part-time (include hours worked per week) and Education (location, degree earned and date awarded) - Required.
VA Form 10-2850c, Application for Associated Health Occupations - must be signed and dated within the last 30 days - Required.
Copy of college transcripts (unofficial or official) - Required (if applicable).
If you are claiming veterans' preference, please provide a copy of your DD-214 (We MUST have Member Copy #4 for July 1979 and later editions). If you are claiming 10 point veterans' preference, please submit the Application for 10 Point Veteran Preference (SF-15) with the required documentation. Applicants who are claiming veterans preference and do not submit the proper DD-214 will not be considered for veterans preference. Please be aware that your answers will be verified against information provided on your Resume. Be sure that your Resume/CV clearly supports your responses to all of the questions by addressing your work experience in detail.
Forms may be obtained from the following web site - http://www.visn2.va.gov/hr/hrforms.asp.
CERTIFICATION OF UNDERSTANDING: RESPONSE TO THIS STATEMENT IS MANDATORY.
Please note, if you do not answer this question, it will result in not being considered for this position.
Select Yes or No to the statement below.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.