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For item 1 please read the following statement carefully. Your response to the following question will determine whether you will be eligible for this position or not. If you respond "No" to any question in this section, you will not be eligible for consideration for this position.
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1.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire will be true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I provide may be investigated. I understand that responding "No" to this item will result in me not being considered for this position.
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2.
Are you willing to submit to an initial and periodic background investigation, including a fingerprint check and a credit check?
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We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be supported by your resume and supporting documents.
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3.
Select the one statement that best describes your experience and/or education level that demonstrates you meet the Minimum Qualification Requirements for Civilian Payroll Technician, GS-0544-05.
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For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Select only one letter for each item. Failure to support your answer to this questionnaire in your resume may result in a lowered score or loss of consideration.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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4.
Research regulations and procedures in connection with pay or leave problem cases.
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5.
Provide technical support services relating to payroll matters in researching employees pay and leave records.
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6.
Respond independently to questions and/or requests for guidance on rules and regulations pertaining to pay, leave or benefits such as retirement, health benefits, or debt management.
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7.
Stay current with changes in regulations affecting all areas of payroll processing (retirement, thrift saving plan, pay, leave, health benefits, etc.) and related system enhancement changes.
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8.
Apply knowledge of pay, leave, health benefits or retirement administration in performing payroll work.
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9.
Work in an automated payroll/personnel system to identify erroneous input and recommend necessary pay adjustments where data has generated incorrect pay or leave.
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10.
Gather and compile information and data for the preparation of various payroll reports.
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11.
Perform quality control assurance procedures on time and attendance reports to ascertain data has been properly coded.
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12.
Calculate hours and amounts for pay and leave entitlements to ensure proper input of data to an automated payroll system.
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13.
Encode inquiries into a computerized tracking and reporting system.
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14.
Perform payroll transactions affecting pay, leave, retirement, health benefits, life insurance, retirement savings plans, and other deductions such as federal, state and local taxes.
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15.
Research errors to determine if caused by automated system or by data entry.
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16.
Use of a personal computer for data entry.
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17.
Use of spreadsheet software for reports or to solve data problems.
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18.
Development of spreadsheets for reports or to solve data problems.
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19.
Troubleshoot and resolve payroll system/subsystem problems.
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20.
Resolve and process retroactive pay and/or leave problems in all areas of pay processing such as processing multi-year retroactive pay and leave adjustments.
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21.
Assure system or data entry errors are corrected through training or by processing a system or change request.
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22.
Document in the automated payroll system any detailed changes and corrections to payroll data.
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23.
Independently plan and prioritize workload, reassign priorities, and schedule own work.
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24.
Determine alternative or contingency when dealing with conflicting or changing deadlines.
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25.
Assess workload and anticipate changes in workload, priorities and deadlines.
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26.
Answer payroll questions from employees, supervisors, Human Resource (HR) specialists, financial management specialists and other interested parties.
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27.
Explain pay regulations and procedures to HR, accounting and finance offices, employees, supervisors, managers, etc.
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28.
Provide guidance and technical direction in resolving difficult or unusual problems regarding time and attendance processing.
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29.
Provide guidance and technical direction in resolving difficult or unusual problems regarding correction of data errors and changes to master time and attendance master file.
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30.
Provide training to new employees on payroll operations.
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31.
Document in detail changes, corrections and other actions needing explanation for future reference.
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32.
Write technical correspondence and response to inquires on a variety of payroll related subject matters.
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33.
Use resources to expand or correct technical vocabulary used in business writing.
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34.
Reconcile and validate calculated values in a manual system (such as balancing a check book) or simple automated system.
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35.
Perform audits and/or reconcile accounts such as balancing taxes and wages.
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36.
Verify retroactive pay and/or leave problems in all areas of pay processing (such as processing multi-year retroactive pay and leave adjustments).
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37.
Add, subtract, multiply, divide, compute percentages and perform other mathematical computations to calculate pay, time, and benefits.
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38.
Participate in a team setting to complete an assigned task.
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39.
Work with a diverse group of individuals in a fast paced office.
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40.
Maintain good working relationships with co-workers.
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