USA Staffing

To be qualified for this position at the GS-13 level, you must have at least one year of specialized experience at the GS-12 level or equivalent. The experience must be related to the position as listed in this announcement and equip the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully.

Specialized experience for this position consists of:
- Processing and/or underwriting guaranteed loans or traditional mortgage loans (including loan origination, claims and/or servicing) such as:
-Federal Home Loan Mortgage Corp; OR
- Federal Housing Administration; OR
- Federal National Mortgage Association; OR
- Rural Development Loans; OR
- VA Guaranteed Loans;
AND
- Preparing oral and written reports on lending (loan volume, servicing, etc).; AND
- Providing support to external customers with questions related to mortgage or loan guarantee programs.

Select “Yes” or “No” to the following question(s).

1. Do you have one year of experience at the GS-12 level, or equivalent, processing and/or underwriting guaranteed loans or traditional mortgage loans (including loan origination, claims and/or servicing) such as:
- Federal Home Loan Mortgage Corp; OR
- Federal Housing Administration; OR
- Federal National Mortgage Association; OR
- Rural Development Loans; OR
- VA Guaranteed Loans;

A. Yes

B. No

2. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

3. Do you have one year of experience at the GS-12 level, or equivalent, preparing oral and written reports on lending (loan volume, servicing, etc)?

A. Yes

B. No

4. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

5. Do you have one year of experience at the GS-12 level, or equivalent, providing support to external customers with questions related to mortgage or loan guarantee programs?

A. Yes

B. No

6. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties) (limit 250 characters)

7. Which of the following analytical assignments have you led or performed as a responsibility of your current or a past position? Choose all that apply.

A. Researching potential new or improved business and management practices for mortgage loan programs.

B. Conducting special studies for efficiency and productivity.

C. As a result of studies or analysis, making recommendations for improvements to work methods and procedures.

D. Reviewing regulations and/or policy documents to provide interpretation of mortgage guarantee processing requirements.

E. I have neither led nor performed any of the above activities as a primary responsibility of my position.

8. Select the statements that describe your experience analyzing information in the professional setting. Choose all that apply.

A. I have analyzed historical program data.

B. I have checked the accuracy of system-level data (e.g., multiple program areas).

C. I have tabulated system-level data.

D. I have analyzed systemic data.

E. I have identified trends in data.

F. None of the above.

9. Choose the statement that best describes your highest level of experience analyzing and evaluating information to identify problems and develop solutions.

A. I have experience performing work that required the independent resolution of problems involving diverse or unique issues using few pre-existing precedents.

B. I have experience performing work that required the resolution of problems involving issues that affected a limited segment of an organization using a wide range of source material and pre-existing precedents.

C. I have experience performing work that required resolution of problems involving routine issues of limited impact on an organization using guidelines and existing precedents that determine the most appropriate guideline to use.

D. None of the above.

Select “Yes” or “No” to the following question(s).

10. Do you have experience representing your office or organization in meetings to discuss programmatic or lending issues?

A. Yes

B. No

11. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

12. As part of the responsibilities of your current or past positions, which of the following reason(s) do you regularly communicate with others within or outside of your own organization? Choose all that apply

A. To obtain program or project-related data.

B. Inform stakeholders of program parameters/answer stakeholder questions.

C. To advise or assist in the planning or coordination of projects.

D. I have not communicated with others for any of the above reasons.

13. Which of the following best describes your experience with preparing written replies to programmatic inquiries from external customers involving processing of mortgages or guaranteed loans?

A. I independently prepare and respond in writing to external customer inquiries involving the processing of mortgages/guaranteed loans on a regular basis.

B. I have prepared and responded in writing to external customer inquiries involving processing of mortgages/guaranteed loans.

C. I have drafted written responses to external customer inquiries involving processing for mortgage/guaranteed loans, but the replies were finalized and sent by others.

D. I have contributed information to responses to external customer inquiries involving processing of mortgages/guaranteed loans.

E. I do not have any experience with such replies.

14. Which of the following types of organizations have you replied to in writing in response to inquiries related to mortgage lending or housing issues on Indian, Alaska or Hawaiian homelands? Choose all that apply.

A. Offices of Elected Officials

B. Other HUD Program Areas

C. Lenders

D. The General Public

E. Other Federal Agencies

F. Tribal leaders or executives

G. Tribal members

H. None of the above.

15. For which purposes or goals have you prepared written materials? Select all that apply.

A. To describe program review findings and recommendations.

B. To summarize the results of research or a project.

C. To recommend a solution to a problem with supporting documentation and evidence.

D. To influence the opinion or action of others.

E. To negotiate agreement among conflicting parties.

F. To explain a complicated or technical issue.

G. To explain unpopular or controversial decisions.

H. None of the above.

16. Please select all of the listed software/automated systems you have experience and proficiency in using. Please select all that apply.

A. Word or similar software.

B. Excel or similar software.

C. Outlook or similar software.

D. PowerPoint or similar software.

E. Access or similar software.

F. None of the above.

Select “Yes” or “No” to the following question(s).

17. Do you have experience entering data, reviewing data or producing reports from an automated mortgage loan system or other automated system?

A. Yes

B. No

18. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

19. Do you have experience processing loan documents (endorsements, mortgage documents, claims, etc.)?

A. Yes

B. No

20. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

21. Do you have experience in conducting quality control reviews of loan documents (endorsements, mortgage documents, claims, etc.)?

A. Yes

B. No

22. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

23. Do you have processing or underwriting experience with the Section 184 Loan Guarantee Program, another federal home loan lending program or private mortgages?

A. Yes

B. No

24. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

25. Do you have experience providing technical advice to internal and external customers on issues related to mortgage or loan guarantee programs?

A. Yes

B. No

26. Please specify where you documented the above experience in your resume (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

27. Choose the response(s) that best describe your experiences in providing training on private market lending or home ownership, the development housing and/or loan guarantee programs.

A. I have experience providing mortgage training to field offices, lenders and coworkers.

B. I have experience explaining policies and procedures related to mortgage loans to lenders/servicers.

C. I have experiencing in providing training on home ownership.

D. I have experience training lenders and stakeholders on mortgage lending tools.

E. I have experience providing training regarding other federal loan programs.

F. None of the above.

28. Choose the response(s) that best describes your knowledge of laws, regulations and/or technical requirements governing homeownership and land use, the development of housing and/or loan guarantee or other mortgage loan programs. Choose all that apply.

A. I have knowledge of laws, regulations and/or technical requirements governing home ownership and land use in rural and under served communities.

B. I have knowledge of laws, regulations and/or technical requirements governing the development of housing development in rural and under served communities.

C. I have knowledge of laws, regulations and/or technical requirements governing loan guarantee or other mortgage loan programs in rural and under served communities.

D. None of the above.

29. Select the programs with which you have experience. Select all that apply.

A. Section 184 and Title VI Loan Guarantee Programs

B. FHA Loans

C. Private Mortgage Lending

D. Fannie Mae or Freddie Mac

E. Ginnie Mae

F. US Department of Agriculture (USDA) loan programs

G. Veterans Administration loan programs

H. State or federal housing finance agency programs

I. None of the above.

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