USA Staffing

Specialized Experience for the CN-40 level: To qualify at the CN-40, you must have one year of specialized experience at or equivalent to the CN-30 level in the Federal service (for qualification purposes, the CN-30 is broadly comparable to the GS-7 level). Specialized experience for this position is defined as:

Drafting memoranda, reports, and other documents on a variety of topic areas for review and editing by supervisors or senior staff; AND
Coordinating the tracking and management of a variety of administrative activities or requests within an office such as briefing book memos, review or clearance of internal or external facing documents, project plans, meeting agendas or support documents; AND
Applying standard procedures to the review and clearance of a variety of both internal and external documents; AND
Establishing and managing relationships with relevant internal stakeholders on behalf of an office or work group.

OR at the CN-40 level you may substitute experience for education as follows:

2 years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree (or will attain within 9 months of application). Attach a copy of transcripts or list of college courses designating semester or quarter hours earned to ensure proper credit.

OR
You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.

1. Select the choice that best describes your specialized experience and/or education?

A. I have one full year of specialized experience equivalent in responsibility to the CN-40 as described above and in the vacancy announcement under specialized experience requirements.

B. I have a Master's degree in a field related to this position. (I will send in a copy of my transcripts as proof of related degree)

C. I have earned a master's degree or equivalent graduate degree or 2 full academic years of progressively higher level graduate education leading to such a degree, and my education is related to the position being filled.

D. I have a combination of experience and education leading to a Master's or equivalent degree in a field related to this position. (I will send in a copy of my transcripts and an list of experience found in my resume)

E. I do not have either education or experience as described above.

Specialized Experience for the CN-30 level: To qualify at the CN-30, you must have one year of specialized experience at or equivalent to the CN-20 level in the Federal service (for qualification purposes, the CN-20 is broadly comparable to the GS-5 level). Specialized experience for this position is defined as:

Assisting in drafting memoranda, reports, and other documents of a standardized nature for review and editing by supervisors or senior staff; AND
Updating tracking systems or lists to aid in the management of a variety of administrative activities or requests within an office such as briefing book memos, review or clearance of internal or external facing documents, project plans, meeting agendas or support documents; AND
Assisting in the facilitation of review and clearance of a variety of both internal and external documents; AND
Maintaining relationships with internal stakeholders on behalf of an office or work group.

OR at the CN-30 level you may substitute experience for education as follows:

1 year of graduate-level education or superior academic achievement based on a bachelor's degree that is demonstrated through class standing (upper 1/3 of class); grade point average (3.0/4.0 overall or 3.5/4.0 in major), or election to membership in a qualifying national scholastic honor society (or will attain within 9 months of application).
OR

You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent.

2. Select the answer that best describes your experience as it directly relates to the specialized experience statement.

A. I am qualified at the CN-30 level because I have one year of CN-20 level experience which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

B. I have one full year of graduate level education in a related field, or superior academic achievement based on a bachelor's degree that is demonstrated through class standing (upper 1/3 of class), or grade point average (3.0/4.0 overall or 3.5/4.0 in major), or election to membership in a qualifying national scholastic honor society.

C. I am qualifying based on a combination of education and experience. Together the percentage of experience and education as they relate to the requirement total at least 100 percent.

D. I am not qualified for the CN-30 level because I do not meet any of the above education or combination of education and experience statements.

3. From the list below, select the one response that best describes your experience reviewing reports for errors or problems.

A. I was responsible for creating documents that required attention to detail, but was not required to review these for errors or problems.

B. I was responsible for work that required that I review reports or documents and recognize errors, but was not required to independently resolve problems that arose.

C. I was responsible for work that required that I review reports or documents and recognize errors or problems and take action to resolve or escalate the problem to the appropriate person.

D. I was responsible for the final review of reports and documents; it was essential for me to recognize even minor errors or problems and take the appropriate action to resolve them.

E. None of the above.

4. Please select the response(s) that describe your experience in solving administrative problems, such as flow of work, maintenance of records, approval procedures, and other similar matters. Choose all that apply.

A. I have brought up obvious administrative problems that affected the whole office and offered solutions that were approved.

B. I have offered suggestions to my supervisor and senior staff on how to fix administrative problems within the organization.

C. I have worked on administrative problems and took the initiative in working with others to build agreement that the problems were worth fixing and created solutions that resolved the problems.

D. I have looked into problems I encountered, discovered the likely reason for the problem, and proposed solutions.

E. None of the above.

5. Please select the one response that best describes your experience tracking incoming work assignments for yourself or for others.

A. I have experience tracking my work assignments without the use of calendars, reminders, or other aids, but I have not been responsible for tracking others’ work assignments.

B. I have experience handling a moderate workload where I had to use calendars, reminders, or other systems or databases to ensure that I met my deadlines, but I was not required to monitor or track deadlines for others.

C. I have screened incoming work assignments on behalf of others and forwarded the assignments to the appropriate personnel for action as part of my regular duties, but I was not responsible for keeping track of others’ work assignments.

D. I have experience tracking my own work assignments using calendars, reminders or other aids and technologies, as well as screening others’ incoming work assignments and tracking them to completion, using calendars, reminders and other systems or databases.

E. None of the above.

6. Which of the following best describes your experience tracking and following-up on a task to ensure that appropriate actions have been taken?

A. Once I have relayed a work assignment to the appropriate person for a response, I consider the matter closed and typically do not follow-up with the assigned person to make sure the task was completed.

B. Once I have relayed a work assignment to the appropriate person for a response, I typically only follow-up when instructed by management.

C. Once I have relayed a work assignment to the appropriate person for a response, I track the due date and proactively follow-up as the due date draws near to ensure that the deadline is met.

D. I have routinely tracked due dates, provided reminders, and followed up on work assignments on behalf of others, sometimes negotiating extensions of time and other adjustments on behalf of others and communicating updates accordingly.

E. None of the above.

7. Which one of the following answers best describes your experience setting priorities among multiple projects and executing timely decisions in order to meet established deadlines?

A. I routinely set priorities among multiple projects and make timely decisions, seeking help from management when needed.

B. I routinely set priorities among multiple projects independently and make timely decisions without seeking input from others on the team.

C. I typically work on multiple projects and make decisions based on guidance and instructions provided by others.

D. I typically work sequentially on one project assignment at a time.

E. None of the above.

8. Select the statement that best describes your ability to establish work priorities and manage a variety of concurrent action items in order to accomplish the work of the office.

A. I have followed a schedule of work activities and priorities determined by my supervisor.

B. I have independently scheduled my work to meet established deadlines.

C. I have coordinated my work activities and plans with those of my colleagues to ensure the office meets required deadlines.

D. None of the above.

9. Select the responses that describe your ability to maintain collaborative working relationships with stakeholders. Select all that apply.

A. I have experience acting in a manner that clearly demonstrates consideration for the feelings and needs of others.

B. I have experience facilitating interactions among workgroups, including contexts where groups needed assistance facilitating collaboration or resolving conflict.

C. I have experience using appropriate interpersonal styles and methods of communication.

D. I have used or adapted my interpersonal styles and methods of communication as appropriate for the situation.

E. None of the above.

10. Select the responses that reflect the activities you have performed to successfully foster teamwork and collaboration. Select all that apply.

A. I have coordinated outreach goals, timetables, and activities with colleagues on my immediate team.

B. I have encouraged internal colleagues and external partners to engage the work and efforts of my office/team.

C. I have explained program policies, long- and short-range objectives, and operating procedures to those unfamiliar with the functions and programs of my workgroup.

D. I have coordinated the implementation of new programs or initiatives with internal and external partners to support the functions and programs of my team.

E. None of the above.

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