- Position Title
- Legal Administrative Specialist (Contact Representation)
- Agency
- Veterans Benefits Administration
- Announcement Number
- DE-11385264-22-DC Opens in new window
- Open Period
- Tuesday, February 8, 2022 to Wednesday, March 2, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 2 location(s).
2.
Select the lowest grade you are willing to accept for this position.
Assessment 1
1.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-05 level.
2.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-07 level.
3.
From the descriptions below, please select the statement that best describes how you meet the education and/or experience requirement for this position at the GS-09 level.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Counsels Veterans and family members by phone, email, video or chat regarding Veteran's Benefits.
5.
Assess the needs of callers.
6.
Identify potential fraudulent activities and complete all required actions to appropriately refer any potential incidents for review and action.
7.
Research Veterans Issues.
8.
Explain pertinent Laws and Regulations regarding VA Benefits.
9.
Respond to Email Inquiry and Routing System (IRIS).
10.
Reply to General Correspondence.
11.
Advise callers on VA Benefits and Rights.
12.
Perform Claim Related Work.
13.
Explain documents used to apply for VA Benefits.