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Position Title
Social Science Specialist (Crisis Responder)
Agency
Veterans Health Administration
Announcement Number
CBZY-11390192-22-TB Opens in new window
Open Period
Tuesday, March 1, 2022 to Wednesday, August 31, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Assessment 1
The following are requirements for appointment as a Social Science Specialist (Crisis Responder) within the Veterans Crisis Line (VCL) component in the Veterans Health Administration (VHA). The VCL connects Veterans and Service members in crisis, along with their families and others, with qualified Social Science Specialists (also known as Crisis Responders) through a confidential toll-free hotline, online chat, or text. Social Science Specialist (Crisis Responders) are trained to assist Veterans and Service members through various kinds of behavioral health crisis situations by providing support and referrals to VA and local services. Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
 
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Citizenship: Are you a citizen of the United States? (limit characters)
2. English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Are you proficient in spoken and written English?
(limit characters)
3. Basic Requirements: Select the ONE statement below that best describes your education and experience to meet the basic requirements for this position.
(limit characters)
4. GS-11 Experience or Education Requirement: Select the ONE statement below that best describes your education and experience to meet the basic requirements for this position.
(limit characters)
5. You must be able to demonstrate the following knowledge, skills and abilities (KSAs) for appointment at this grade level and assignment. Please choose a response below in regards to the following KSAs:

(a) Ability to provide an evidenced based crisis intervention through a variety of modalities (e.g., telephone interviews, chat/text services, or social media forums).
(b) Ability to carry out crisis management steps while withholding judgment on controversial behaviors and not imposing one's values during the contact.
(c) Ability to effectively prioritize complex problems quickly and respond appropriately in a crisis situation.
(limit characters)