Internal Revenue Service Logo
Position Title
Maintenance Services Consultant/Specialist
Agency
Internal Revenue Service
Announcement Number
22-11403864B-FMB-1640-9/11 Opens in new window
Open Period
Monday, February 28, 2022 to Friday, March 11, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
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2. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
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3. IRS Internal Candidate - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)

If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.

 
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4. IRS RPP Candidate - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
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3. Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
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4. What is your Standard Employee Identifier (SEID)? (limit characters)
5. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
6. What is your current position title? (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
 
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1. BASIC REQUIREMENT / INDIVIDUAL OCCUPATIONAL REQUIREMENT:
You must have completed a four (4) year course of study leading to a Bachelor's Degree at an accredited college or university in engineering, industrial arts, property management, or business administration or related field of study.
OR
One (1) year of specialized experience which was equivalent to at least GS-5. Examples of qualifying specialized experience include:
  • Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs. OR
  • Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans. OR
  • Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.
In addition to the above, basic knowledge of custodial requirements to manage limited technical aspects of the custodial duties (such as tracking man hours, preparing inspection logs, office cleaning, floor/carpet cleaning, restrooms, daycare/health unit (clinical cleaning), exterior building grounds, snow removal and pest control).
OR
Combination of education and experience equivalent to that described above.

Which of the following is true about your education and/or experience?
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2. GS-09 SPECIALIZED EXPERIENCE/EDUCATION:
To be eligible for this position at this grade level, you must meet the requirements below.
At least one (1) year of specialized experience equivalent to the GS-7 level. Examples of qualifying specialized experience include:
  • Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs. OR
  • Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans. OR
  • Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.
In addition to the above, your experience must have demonstrated knowledge of and skill in applying a range of concepts, practices, regulations, and policies associated with maintenance services programs. Experience using knowledge of state and local Hazardous Materials rules and regulations as provided by Environmental Protection Agency (EPA), OSHA (Occupational Safety and Health Act), and local Environmental Departments in order to determine the proper removal and clean up situation required when Hazardous Material are identified; Experience using analytical and evaluative techniques, both qualitative and quantitative, sufficient to identify support services problems and issues; Experience assisting with contract administration sufficient to identify problem areas/trends, to ensure contract conditions are met; Experience using knowledge of programs including word processing, spreadsheets and data base applications such as CMMS (Computerized Maintenance Management System) to prepare documents, input data, compile and generate reports.
OR
Master's or equivalent graduate degree in engineering, industrial arts, property management, or business administration.
OR
Two full years of progressively higher level graduate education leading to a master's degree in engineering, industrial arts, property management, or business administration.
OR
LL.B. or J.D., if related.
OR
A combination of qualifying graduate education and experience to the amount required.

Which of the following is true about your education and/or experience?
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3. TIME-IN-GRADE REQUIREMENTS GS09: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

Please select the response that best describes your time in grade.
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4. GS-11 SPECIALIZED EXPERIENCE/EDUCATION:
To be eligible for this position at this grade level, you must meet the requirements below.
At least one (1) year of specialized experience equivalent to the GS-9 level. Examples of qualifying specialized experience include:
  • Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs. OR
  • Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans. OR
  • Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.
In addition to the above you must have demonstrated knowledge of and skill in applying a range of concepts, practices, regulations, and policies associated with maintenance services programs; (i.e., workplace standards, commercial electrical and mechanical equipment acquisition, safety, security, etc.) Experience using knowledge of the various external/internal regulations, policies, and standards such as Americans with Disabilities Act (ADA), OSHA (Occupational Safety and Health Act), National Fire Protection (NFPA), air quality, commercial engineering and product standards sufficient to ensure advice/guidance complies with established rules and laws. Experience using analytical and evaluative techniques, both qualitative and quantitative, sufficient to identify, evaluate, and recommend modifications to work methods; Experience using contract administration methods and techniques sufficient to interpret and monitor established contracts, to identify problem areas/trends, recommend modifications to increase efficiency and effectiveness and ensure contract terms and conditions are met; Experience using knowledge of various automated systems and software programs such as: Building Automation System (BAS), CMMS (Computerized Maintenance Management System), MS Word, Excel, Project Management, Computer Assisted Design (CAD), etc. in order to manage and carryout various program assignments.
OR
Ph.D. or equivalent doctoral degree in engineering, industrial arts, property management, or business administration.
OR
Three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in engineering, industrial arts, property management, or business administration.
OR
LL.M., if related
OR
A combination of qualifying graduate education and experience equivalent to the amount required.

Which of the following is true about your education and/or experience?
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5. TIME-IN-GRADE REQUIREMENTS GS11: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.

Please select the response that best describes your time in grade.
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Select “Yes” or “No” to the following question(s). (limit characters)
6. Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement?

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7. In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
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8. If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
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9. Please select the rating that you achieved on your most recent performance appraisal. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
10. This position requires frequent physical activity (i.e., walking, climbing, stooping, etc.) in the examination of property in offices, utility plants, security spaces, cafeterias and work areas including roofs.

Do you understand that this position may include frequent walking, climbing, stooping, etc. in the examination of property?
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For each task in the following group, choose the statement(s) from the list below that best describes your experience and/or training.
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11. Which of the following commercial building systems do you possess a working knowledge of and experience in maintaining? (limit characters)
12. Which of the following written communication have you prepared relating to facilities and operations duties? (limit characters)
13. Which of the following verbal communications have you done to accomplish facilities operations and maintenance project goals? (limit characters)
14. With which of the following stress issues do you have experience? (limit characters)
15. In commercial building systems completed repair/maintenance work, which of the following do you have experience performing inspections? (limit characters)
16. Which of the following quality control tasks do you have experience performing related to facilities operations and maintenance programs? (limit characters)
17. What areas of project management experience do you have within an operation and maintenance project team? (limit characters)
18. Indicate your highest level of experience working with internal and external parties to meet project outcomes? (limit characters)
19. What is your highest level of experience dealing with customer operation and maintenance issues to resolve conflict? (limit characters)
20. In commercial building systems completed repair/maintenance work, which of the following do you have experience performing inspections? (limit characters)
21. Which of the following quality control tasks do you have experience performing related to facilities operations and maintenance programs? (limit characters)
22. What areas of project management have you had responsibility for completing within an operation and maintenance project team? (limit characters)
23. Indicate your highest level of experience working with internal and external parties to meet project outcomes? (limit characters)
24. Which of the following experiences dealing with customer operation and maintenance issues have you had? (limit characters)
25. What types of conflict have you had experience resolving? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
26. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
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27. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
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