USA Staffing

To qualify for this position at the GS-14 level, you must have at least one year of specialized experience equivalent to the GS-13 level. Specialized experience must include:
- Developing and presenting recommendations based on analysis and evaluation of administrative or operational functions; AND
- Experience analyzing and evaluating organizational effectiveness, efficiency and productivity; AND
- Experience researching administrative laws, policies, and guidance associated with internal controls compliance and effective financial management and accountability.

1. Select the answer that best describes your experience as it directly relates to the specialized experience statement. Carefully review your application and ensure that your response is supported by your resume.

A. I have one full year or more of specialized experience equivalent to the definition as described above.

B. I do not have one full year of specialized experience equivalent to the definition as described above.

2. Make sure experience is clearly documented in your resume. Please give the dates and times when you gained this experience so you may receive proper credit. (limit 250 characters)

To qualify for this position at the GS-13 level, you must have at least one year of specialized experience equivalent to the GS-13 level. Specialized experience must include:

- Developing and presenting recommendations based on analysis and evaluation of administrative or operational functions; AND

- Experience researching administrative laws, policies, and guidance associated with internal controls and financial management.

3. Select the answer that best describes your experience as it directly relates to the specialized experience statement. Carefully review your application and ensure that your response is supported by your resume.

A. I have one full year or more of specialized experience equivalent to the definition as described above.

B. I do not have one full year of specialized experience equivalent to the definition as described above.

4. Make sure experience is clearly documented in your resume. Please give the dates and times when you gained this experience so you may receive proper credit. (limit 250 characters)

5. Which of the following administrative functions do you have experience independently analyzing, evaluating, and identifying potential problems and recommending solutions and alternatives? Select all that apply.

A. Business process

B. Customer service delivery

C. Effectiveness of process improvement

D. Marketing strategy

E. Organizational effectiveness

F. Resource management

G. None of the above

6. Which tasks have you performed to ensure program cost effectiveness?

A. I have analyzed workflow processes.

B. I have recommended changes to the sequence of process steps.

C. I have recommended process re-design or enhancement.

D. I have recommended internal controls improvements.

E. I have recommended different approval processes for work products.

F. I have performed value-added analyses.

G. None of the above.

7. Which of the following describes your highest level of experience identifying in-depth problems and reviewing related information to develop and evaluate options and implement solutions?

A. I have independently applied new or innovative analytical methods or approaches to problems.

B. I have independently applied organizational, management, and analytical methods to problems and to the development and evaluation of options for solutions.

C. I have participated with others in projects involving the application of organizational, management and analytical methods to problems and the development and evaluation of options for solutions

D. None of the above.

8. Select the answer that describes your experience in analyzing and evaluating program effectiveness in meeting established goals and objectives using statistical analysis and data assimilation tools.

A. I have served in a position with overall responsibility for analyzing and evaluating multi, in-depth and crosscutting programs effectiveness by synthesizing data from departmental performance and budget information, forecasting models, or statistical analysis and preparing analytical plans and reports to guide recommended decisions.

B. I have served in a position with overall responsibility for analyzing and evaluating a program's effectiveness by synthesizing data from departmental performance information, forecasting models, or statistical analysis and preparing analytical plans and reports to guide recommended decisions.

C. I have served in a position that supported/assisted an analyst responsible for analyzing and evaluating a program's effectiveness by synthesizing data from departmental performance information, forecasting models, or statistical analysis and preparing analytical plans and reports to guide recommended decisions.

D. I do not have experience with this task.

9. Indicate times and dates from your resume for the above question to ensure proper credit is received. (limit 250 characters)

10. I have conducted analyses using the following qualitative and quantitative analysis techniques:

A. Spreadsheet and associated macros

B. Large, interdisciplinary data assimilation

C. Risk Analysis

D. Statistical Sampling

E. Process Flow Charting

F. Cause & Effect Analysis

G. Trend and Gap Analysis

H. I do not have any of the above

11. Indicate times and dates from your resume for the above question to ensure proper credit is received. (limit 250 characters)

12. Which response(s) describe(s) your experience persuading stakeholders through oral communication? Select all that apply.

A. I have acquired or exchanged technical and non- technical information to clarify points with others.

B. I have resolved issues or operating problems by influencing or persuading people who were working toward mutual goals and had generally cooperative attitudes.

C. I have influenced and persuaded employees and managers who were resistant based on organizational conflict, competing objectives, or resource problems to accept and implement findings and recommendations.

D. I have defended, negotiated, or settled matters involving significant or controversial issues of considerable consequence or importance, (e.g., recommendations dealing with substantial expenditures).

E. None of the above.

13. Select the responses that describe your experience communicating with others orally.

A. I led discussions of controversial information at high level organizational meetings.

B. I provided information orally as a representative of executive management in meetings or conferences.

C. I provided guidance or informal training to others on an individual basis when requested.

D. I resolved conflicts, complaints and problems in person or on the telephone.

E. I completed course work or formal training in oral communication skills.

F. I participated in formal negotiations.

G. None of the above.

Select “Yes” or “No” to the following question(s).

14. Do you have experience advising top management on the evaluation of the effectiveness of programs and operations or the productivity and efficiency of an organization?

A. Yes

B. No

15. Indicate times and dates from your resume for the above question to ensure proper credit is received. (limit 250 characters)

16. Which types of information have you summarized in a written report?

A. Analytical information

B. Regulations

C. Policies

D. Work plan or project map

E. Program performance (e.g., strengths and improvement opportunities)

F. Organizational best practices

G. Stakeholder analyses

H. None of the above

17. Which documents have you independently written or reviewed for executive level approval?

A. Project work statements

B. Corrective Action Plans

C. Memorandums of understanding

D. Formal Response to Audits

E. Departmental / Agency policies

F. Program handbooks

G. Procurement and/or Spend plans

H. None of the above

Select “Yes” or “No” to the following question(s).

18. Have you formulated new policies and revised procedures to improve office management and efficiency?

A. Yes

B. No

19. Indicate times and dates from your resume for the above question to ensure proper credit is received. (limit 250 characters)

Select “Yes” or “No” to the following question(s).

20. Do you have experience developing communication strategies and plans?

A. Yes

B. No

21. Indicate times and dates from your resume for the above question to ensure proper credit is received. (limit 250 characters)

22. Select all software applications which you have used to produce work products.

A. Word Processing (e.g., Microsoft Word)

B. Spreadsheets (e.g., Microsoft Excel)

C. Databases (e.g. Microsoft Access)

D. Presentations (e.g. Microsoft PowerPoint)

E. Email applications (e.g. Microsoft Outlook)

F. SharePoint

G. Adobe or other PDF software

H. None of the above

23. Select all of the following activities you have performed.

A. I have examined and tested management controls and financial data to determine compliance with laws and regulations.

B. I have assessed internal controls and compliance requirements and provided feedback and recommendations for process improvements.

C. I have integrated technological improvements to enhance decision-making and to improve overall effectiveness of operations.

D. I have developed procedures and statistical graphs.

E. None of the above.

24. Please select from the tasks below all areas in which you have experience leading. Select all that apply.

A. Recommending new processes, systems and procedures related to improving processes or projects.

B. Designing and implementing new programs or systems, and drafting related guidance.

C. Analyzing problems and making recommendations on new processes, systems and procedures.

D. Developing evaluation tools.

E. Conducting evaluations of programs systems or initiatives.

F. None of the above.

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