- Position Title
- Supervisory Medical Support Assistant
- Agency
- Veterans Health Administration
- Announcement Number
- CBST-11441623-22-LSW Opens in new window
- Open Period
- Wednesday, March 30, 2022 to Tuesday, May 3, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Assessment 1
BASIC REQUIREMENTS: The following section is used to determine if you meet the basic requirements for this position. Your responses are subject to verification and your resume must provide specific job duties related to the experience required, month/year timeframes, and hours worked per week to qualify.
Select “Yes” or “No” to the following question(s).
1.
In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English?
2.
Please select the appropriate answer that best describes how you meet the Experience or Education basic requirement for this position series.
In-addition to meeting the basic requirements, applicants must also meet grade requirements for the particular grade for which they wish to be considered.
3.
To qualify for the GS-8 level, do you possess one (1) year of experience equivalent to the GS-7 grade level leading or supervising MSAs or equivalent administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting AND demonstrate all of the following Knowledge, Skills and Abilities at the GS-8 grade level?
1) Ability to provide the full range of administrative and supervisory duties [to at least one subordinate MSA supervisor or team leader in a patient support setting which includes assignment of work, performance evaluations, selection of staff, and recommendation of awards and/or advancements.
2) Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external customers to ensure quality/continuity of care and ensure compliance with established policies and regulations.
3) Ability to provide briefings, orientations, staff development, and training [in a patient support setting.
4) Ability to manage fiscal matters, forecast resource and equipment needs, and identify budget needs.
5) Advanced knowledge of managing or leading patient support staff in a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
NOTE: Experience related to these KSAs MUST be evident in resume.
1) Ability to provide the full range of administrative and supervisory duties [to at least one subordinate MSA supervisor or team leader in a patient support setting which includes assignment of work, performance evaluations, selection of staff, and recommendation of awards and/or advancements.
2) Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external customers to ensure quality/continuity of care and ensure compliance with established policies and regulations.
3) Ability to provide briefings, orientations, staff development, and training [in a patient support setting.
4) Ability to manage fiscal matters, forecast resource and equipment needs, and identify budget needs.
5) Advanced knowledge of managing or leading patient support staff in a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
NOTE: Experience related to these KSAs MUST be evident in resume.
Resume Requirement: * Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.