- Position Title
- Adv Med Support Assistant
- Agency
- Veterans Health Administration
- Announcement Number
- CBTE-11445899-22-SJ Opens in new window
- Open Period
- Wednesday, March 30, 2022 to Tuesday, April 12, 2022
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Assessment 1
For the questions listed in the following section, select the most appropriate response to each question regarding your qualifications for this position. Select only one response even if more than one answer applies. Your application materials will be thoroughly reviewed to ensure you receive proper consideration. NOTE: Current VHA employees who are in this occupation and meet the criteria may qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation.
Select “Yes” or “No” to the following question(s).
1.
English Language Proficiency. All MSAs must be proficient in written and spoken English. Are you proficient in written and spoken English?
2.
Experience(1) Experience. Six months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
3.
Specialized Experience at the GS-06 Grade Level. One year of experience equivalent to the GS-5 grade level.
AND
In addition, the candidate must demonstrate the following KSAs:
Ability to collaborate and communicate [with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Advanced knowledge of the technical health care process including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care.
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Do you have the Specialized Experience?
AND
In addition, the candidate must demonstrate the following KSAs:
Ability to collaborate and communicate [with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Advanced knowledge of the technical health care process including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care.
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Do you have the Specialized Experience?
Your resume/application must include: ? Month/Year for employment dates (e.g., June 2010 - December 2013). ? Whether you worked full time or part time and if part time, you must include the average hours worked per week. ? Provide information for any gaps in employment, e.g., returned to school, worked outside the profession. ? Include current/prior employer's name and address including zip code Please make sure you read the complete job announcement and review the application instructions/requirements listed in the job announcement. You will be required to submit (upload) your resume into the USAJOBS system and provide responses to the on-line questionnaire. You should also upload the required forms, VA Form 10-2850a (Application for Nurses) and an OF 306 (Declaration for Federal Employment). Links to these forms are provided in the job announcement. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Please be aware that your answers will be verified against information provided in your resume and application materials. Be sure that your application clearly supports your responses to all of the questions by addressing your work experience in detail in your resume. Do not overstate or understate your level of experience and demonstrated competencies. You should be aware your ratings are subject to evaluation and verification based on your resume and other relevant documents you submit, as well as through verification of references as appropriate. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting your or for dismissing you from the position following acceptance. All licensed, certified and registered clinical professionals appointed to the Department of Veterans Affairs are required to complete the VA VetPro credentialing/verification process prior to appointment.